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3CX Phone System

3CX | 3CX Phone System 20.0.2.715

Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

5 AWS reviews

External reviews

457 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

An advanced level of high-definition communications for your business with 3CX.

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
This software maintains a peculiar programming that calls my attention in great quantities, because it acquires unified communicative resources, which can be used by any company regardless of its size. This system is based on telephone interactions, because it keeps powerful records of the operations performed, without excluding that their definition in each of these calls is extremely high, allowing a productive development in these areas of great importance at the business level.
What do you dislike about the product?
One of the characteristics that position this software in a disadvantage to average scales, is because to receive attention on the part of the program, we must cancel the monthly payments apart from the support, being a problem to great scales because its price increases suddenly, demanding a fixed price for these operations that necessarily must be free, to offer a service of quality and to satiate doubts and to solve existing problems.
What problems is the product solving and how is that benefiting you?
We use this software, due to its wide qualities in the communicative operations that we can develop through the digital installations of this service, it is necessary to emphasize that we maintain this system in the platforms that we acquire, integrated in each one of these since it is the main telephone server at general level, being extremely brilliant for us, to idealize and to interact with the clients, generically to offer massively the products that we have in disposition, being an exclusive marketing and of high range, due to the incredible and sophisticated sales that we exert, thanks to this application.
Recommendations to others considering the product:
3CX is very easy to configure, to the most appropriate and convenient environment for the user who decides to use its digital facilities, for telecommunication operations, as well as to install, it is very simple, allowing any operator, can install their databases to their computers and start promoting their services, in other words it should be noted that its telephone functions are incredibly advanced, being ideal for interactive operations and determine a good job, so as to lead to the desired reference point from the beginning of the executed call.


    Oliver Q.

Easy, intuitive and centralized calling software

  • November 06, 2020
  • Review verified by G2

What do you like best about the product?
The best part of 3CX is that you can install the app anywhere or if you don't have the device with the app on it with you, you can access it from any web browser. I am constantly on the phone and in conf calls, so am using 3CX a lot. When I walk into a meetinbg I need only 2 clicks to make sure my notifications are off and that I'm not disturbed. Eveyrthing is centralized and very intuitive. Internally i can see who is on a call, you can message one another and you can vonf call each other with camera if needed. It's by far the best phoning software I've ever used (and I can tell you that I used a fair few solutions).Thanks to 3CX I now use VoIP, Video Conferencing, UCaas Platforms and the live chat in a centralized location. We used to have several solutions for this, now just one and are saving money.
What do you dislike about the product?
Honestly, there is not much to dislike. The support is amazing and quick, the product is good and easy to use.
What problems is the product solving and how is that benefiting you?
First of all, I manage a team. I can see exactly what thjey are doing, how many call they make and can get some good statistical insights which help our sales and marketing meetings. More calls are now also being addressed when someone isn't there. It's very easy to transfer calls automatically or manually, to several people. Since the lockdown due to Covid, 3CX has been a life saver. No extra cost, installation or configuration for Video Conference meetings. We didn't need to train users on aynthing else, they could just use what they already knew. The communication has been great, even though remote working is the norm now.


    Mélissa N.

Great communication tool

  • November 05, 2020
  • Review verified by G2

What do you like best about the product?
It's very easy to use and straightforward. It allows us to communicate easily with all members of the company. We use the video conferencing feature which is great, especially in times like this with the remote working.
What do you dislike about the product?
Sometimes phone conversations are of bad quality, but not sure it comes from 3CX.
What problems is the product solving and how is that benefiting you?
Especially now with remote working, it allows us to communicate with everyone within the company very easily. Communication used to be quite difficult at the beginning of the first confinement as we were not used to working remotely. 3CX did help us get through the communication problems we had.


    Food & Beverages

Excellent Service and Voip Solution

  • November 05, 2020
  • Review verified by G2

What do you like best about the product?
The application is easy to use, the reliability is astounding compared to the service we had before. The cost is significantly lower and the fact that it was international and could be used in places that others couldn't made it a winner for us.
What do you dislike about the product?
The mobile app automatically adds the number to your regular phone call list which gets confusing as to the source of the call.
What problems is the product solving and how is that benefiting you?
International dialing between companies and replacement voip solution
Recommendations to others considering the product:
This is an excellent solution and there are many resellers out there for this product. We had some issues with the way the product was being presented by one reseller and another had a very clear understanding of how it worked. I would just be cautious of the resellers that they sell you what you need.


    Emilie R.

3CX is essential for our teams, especially with remote work

  • November 03, 2020
  • Review verified by G2

What do you like best about the product?
3CX makes it easy for the sales team to contact all our customers. They can communicate from their computer or from their phone. And since the Covid, with remote work, it is very convenient for all teams to be able to communicate from home. Video Conferencing are also very helpful and easy to use. We are doing many meetings with it. The interface on the web application is easy and ergonomic, perfect for IT or non-IT people.
What do you dislike about the product?
I don't find the desktop application very practical. It's better to use the web application. But when you get a call and you're not in front of the browser, it's not perfectly optimized. I would suggest to improve the desktop application for a better use.
What problems is the product solving and how is that benefiting you?
3CX allowed us to avoid having to buy dozens of phones when my company moved. In addition, 3CX makes our life easier when we are in remote work. 3CX allowed us to avoid having to buy dozens of positions when my company moved. In addition, 3CX makes our life easier when we are teleworking.
We are very happy to have switched to 3CX and it would be hard to do without it now. 3CX is part of the communication within our company.


    Kyle L.

I have had Great luck with 3CX and We have installed it for several partners.

  • October 15, 2020
  • Review verified by G2

What do you like best about the product?
3CX is easy to use and has a quality look to it.
What do you dislike about the product?
Email Support sometimes lacking in knowledge or want to resolve issues. It seems like answers are prompted or copied from a document.
What problems is the product solving and how is that benefiting you?
Hosted phones are cheaper and the ability to work from remote locations has been a blessing. The mobile app has been helpful for several as well.


    Christoph N.

Working worldwide wit 3CX - Borderless workingplaces

  • October 15, 2020
  • Review verified by G2

What do you like best about the product?
The independence to work with 3CX worldwide and to successfully serve customers
What do you dislike about the product?
Sometimes the limnitation of featuers and removing faetures without announcment.
What problems is the product solving and how is that benefiting you?
Homeschooling places for around 2500 students was successfully implemented by ISP-EURONET with 3CX.
Recommendations to others considering the product:
ready-made solution, no additional adjustment required


    Anthony V.

Best IPBX product

  • October 14, 2020
  • Review provided by G2

What do you like best about the product?
Ease of deployment
Flexibility
Deployment on Debian
What do you dislike about the product?
Fax issues and cisco phones compatibility
What problems is the product solving and how is that benefiting you?
Migration to VOIP easy


    International Trade and Development

3CX saves you money, is easy to install and gives you time for othe important thinks

  • October 14, 2020
  • Review provided by G2

What do you like best about the product?
3CX is cost-efficient telephony solution with modern modules like webmeeting and mobile app. It is easy to install and is working reliable since 3 years.
The software is indipendent from any hardware, so you have the free choice of server hardware and telephones. We are using 3CX with 70 Yealink T46 telephones in our main office. During the corona pandemic the mobil features webmeeting and the android/iphone clients helping us to commuicate without any borders.
What do you dislike about the product?
Technical Support could be better. As an direct customer of 3CX you can buy support tickets or you can use the community forum.
What problems is the product solving and how is that benefiting you?
We are able to use a SIP-Trunk for VOIP.
We can commicate from home office or on business trips like we are at the main office.


    Fabien B.

Perfect product for communications and phones

  • October 14, 2020
  • Review verified by G2

What do you like best about the product?
Fiability, integrated services, simplicity, evolutivity
What do you dislike about the product?
Licensing modifications with releases evolutions
What problems is the product solving and how is that benefiting you?
Cloud VoIP, multisite VoIP, webmeeting
Recommendations to others considering the product:
High level of services and fonctionnalities,
easy to use,
no user limits,
mobiles Apps,