3CX Phone System
3CXExternal reviews
499 reviews
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Brilliant VOIP Technology
What do you like best about the product?
The convenience of the product range and the efficiency of the services to cater to my company's needs. The 3CX product works brilliantly in-office and remotely.
What do you dislike about the product?
I have not experienced any down-sides to 3CX as yet.
What problems is the product solving and how is that benefiting you?
1. The issue of high-costs of Analog has been solved. 3CX VOIP has lowered my company call costs intensively.
2. My users can now utilize the 3CX software app to receive calls remotely and on the go, via their laptops and smart devices.
3. Video conferencing is now readily available and customized to my company's requirements.
4. Easy to use 3CX Admin Portal, to make changes on the fly and get an overall view of the company Telephony statistics.
2. My users can now utilize the 3CX software app to receive calls remotely and on the go, via their laptops and smart devices.
3. Video conferencing is now readily available and customized to my company's requirements.
4. Easy to use 3CX Admin Portal, to make changes on the fly and get an overall view of the company Telephony statistics.
Recommendations to others considering the product:
Great product with plenty of versatile features.
3cx the ideal partner for softphone and teleworking
What do you like best about the product?
The capability to work anywhere and the ease of use software
What do you dislike about the product?
call log feature lags some fuctions: show missed que calls, show caller number afther transfer
What problems is the product solving and how is that benefiting you?
remote working solution and integration with 3th party software
Recommendations to others considering the product:
Very good solution technical and price wise. essay to use and to implement. very user friendly. It also has a nice design and works with both android and ios mobile devices. The web meeting is also included in the pro licence with 250 seats for the meeting. We also made an integration with or crm/ticketing system OTRS and now when we get an incoming call 3cx looks up the contact name from the OTRS database and when we click the crm icon a ticket is automatically created or show us the open tickets so we can add new information to them. This is a huge workflow optimization. In the past years we saw 3cx grow and adapting to the marked needs. And being Very pro reactive. So now with the Covid situation there teleworking solution is really grown out to the perfect solution.
3CX Review
What do you like best about the product?
Its ease of use and administration. Easy for users and admins. Stability as well is a great plus
What do you dislike about the product?
Tha lack of some features like Callback on busy
What problems is the product solving and how is that benefiting you?
Price and complexity of additional modules as well as price of devices (great variety of supported devices)
Recommendations to others considering the product:
Value for Money!!!
3CX is the best choice for everyone coming from asterisk/freepbx
What do you like best about the product?
We where long time asterisk and FreePBX users but in thoose 100% home working time we needed a reliable unified communication solution because the asterisk one was totaly unreliable.
After numerous test we landed on 3CX that has a great feature/price pioint and allowed us to have all the fancy features of UC and reusing all our deskphones (changing them would have been a huge investment).
After 8 months of heavy use we are very happy with the product!
After numerous test we landed on 3CX that has a great feature/price pioint and allowed us to have all the fancy features of UC and reusing all our deskphones (changing them would have been a huge investment).
After 8 months of heavy use we are very happy with the product!
What do you dislike about the product?
We didn't like that it's missing AD and SAML integration and that is making SSO impossible.
What problems is the product solving and how is that benefiting you?
We solved the problem of using mobile phones for internal calls and we had the benefit of great UC
Thanks for best VoIP system
What do you like best about the product?
very easy and it's stable no problem , support team is very good , open source .
What do you dislike about the product?
rely no thing , I like it , maybe reporting i'm not expert .
What problems is the product solving and how is that benefiting you?
open source extension unlimited , mobile app good .
Recommendations to others considering the product:
I rely recommend it to start now with 3cx
3CX makes it so easy
What do you like best about the product?
Ease of Use and the functionality of 3cx
What do you dislike about the product?
The learning curve is a little steep because of how feature rich 3cx is
What problems is the product solving and how is that benefiting you?
The reporting built into 3cx really helps us to identify where our call centre is lacking
Recommendations to others considering the product:
Give the free version a go. Sure it doesnt have recording but it gives you a pretty good taste of what you're in for
3cx telephony mobility solution
What do you like best about the product?
The best thing is the possibility of having multiple devices and the ease for users to manage their needs in the configuration of the telephone system.
What do you dislike about the product?
Possibility of integration with AD, more integration possibilities would be good.
What problems is the product solving and how is that benefiting you?
Possibility of having telephony for teleworking
Recommendations to others considering the product:
It is an agile, functional system that allows for a very good telephony experience.
nice and light PBX. feature-rich, and cheap
What do you like best about the product?
Easy to deploy and use, very flexible and configurable. very affordable with annual (subscription), as well as full (one-time) payment models. another important aspect is that the software license is charged based on the number of Simultaneous calls, so the number of extensions is unlimited.
What do you dislike about the product?
the call center reporting features don't cover all of what we need. but what is available is still good considering the price. it is lacking in some other features. and compatibility with IP phones can be improved.
What problems is the product solving and how is that benefiting you?
the need for a PBX that supports SIP trunks, outgoing calls and a small call center. it supports many IP phones but not the ones we have in our company, we might need to replace them with compatible models after testing for some time.
Recommendations to others considering the product:
if you're looking for simple, affordable, and feature-complete system for a SMB, don't hesitate in trying 3CX. if you have a large organization with hundreds of employees, and you need all the features of a complex PBX, look for something else. you can always try the free version for some time, then make your decision.
best pbx softsuite for small and medium bussiness
What do you like best about the product?
resources with WEBRTC and ready for new clients
What do you dislike about the product?
audio quality for IVR , its poor when i try to use music
What problems is the product solving and how is that benefiting you?
integration with mobility and internet outside from company
The Best PBX system I ever worked with
What do you like best about the product?
Flexibility and cost, unified communication and complete control over your tel sys
What do you dislike about the product?
Not much to dislike really, for about 5 years I didn't faced any serious problems
What problems is the product solving and how is that benefiting you?
Connecting multiple remote offices using the bridging option and VPN in one global network. FQDN option where static IP is not an option is an absolute winner
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