3CX Phone System
3CX | 3CX Phone System 20.0.1.731Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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Perfect for our SME
What do you like best about the product?
- The ability to customize the firmware
- Call groups
- User group
- Call logs to trace
- Setting up music on hold
- Control of the phone from desktop cti
- Statistique on the dashboard
- change of presence status in one click
- auto backup of configuration
- Call groups
- User group
- Call logs to trace
- Setting up music on hold
- Control of the phone from desktop cti
- Statistique on the dashboard
- change of presence status in one click
- auto backup of configuration
What do you dislike about the product?
- The webmeeting function works well but can be improved to compete with Teams and zoom or even integrate with them
- Integration with office 365 would be interesting
- The webmeeting function uses protocols that are often blocked by the security policies of large groups which has led us to use Teams more frequently.
- The app logo is misleading because it looks like the wifi logo and a lot of our users are lost when the app is minimized in the cahed icons
- Integration with office 365 would be interesting
- The webmeeting function uses protocols that are often blocked by the security policies of large groups which has led us to use Teams more frequently.
- The app logo is misleading because it looks like the wifi logo and a lot of our users are lost when the app is minimized in the cahed icons
What problems is the product solving and how is that benefiting you?
- we were with a supplier who did not give us full power. Using 3CX we have the ability to configure anything we want both on channels and on user phones.
- We can work with several channel providers to have perfect continuity of service (Voip telephony provisions our emergency telephones, so we cannot afford to have a cut of service)
- We can work with several channel providers to have perfect continuity of service (Voip telephony provisions our emergency telephones, so we cannot afford to have a cut of service)
Recommendations to others considering the product:
- Prepare well for your migration
- Choose your channel provider carefully (we had communication problems because of a bad provider and not by 3cx)
- Choose your channel provider carefully (we had communication problems because of a bad provider and not by 3cx)
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Cost effective, simple and feature rich
What do you like best about the product?
Forum and support documentation are the most useful
What do you dislike about the product?
Specific features are not available yet on the current version, and it is a matter of waiting for their development team to greenlight the upvoted feature requests
What problems is the product solving and how is that benefiting you?
Solving the issue of insanely high phone bills from the top 4 Teclo providers
Solving the issue of removing physical hardware
Solving the issue of removing physical hardware
3CX_Review
What do you like best about the product?
The interface and usability of the console
The reporting feature that is built-in
Ease of use
Training available
The reporting feature that is built-in
Ease of use
Training available
What do you dislike about the product?
Some random issues with 3CX app. Also, the dashboard could involve more details about the usage statistics
What problems is the product solving and how is that benefiting you?
Internal as well as external communications. Also, as a part of work from home, our users were able to use the 3cx app on their phones.
3CX Phone System
What do you like best about the product?
3CX is really easy to deploy. 3CX app gives you more options to work remotely. Its easy to route the calls based on the requirements.
What do you dislike about the product?
The reporting tool does not gove you many options to generate custom reports.
What problems is the product solving and how is that benefiting you?
The major problem that was resolved by moving to 3CX was the ability to work remotely without any hassle and also the ability to configure the phones and ship it to the users to just plug n play.
Do yourself a favour and try 3CX
What do you like best about the product?
Reliability, Flexibility, ease of use and pricing.
What do you dislike about the product?
HA is lacking and pricing/versions are becoming more complex.
What problems is the product solving and how is that benefiting you?
Concerns around managing or expanding our phone system (of +500 extensions, mobile clients, remote offices & hotdesking) has become a thing of the past.
Our staff cave come to expect the user friendly customisable experience that we just were't able to achieve before deploying 3CX.
Our staff cave come to expect the user friendly customisable experience that we just were't able to achieve before deploying 3CX.
3CX Review
What do you like best about the product?
User friendly easy to operate and troubleshooting is a breeze.
What do you dislike about the product?
You need a static ip address and a dedicated internet for the phones.
What problems is the product solving and how is that benefiting you?
Changes are on the fly. Automatic redirection of calls is a breeze.
Recommendations to others considering the product:
The most user friendly voip solutions you can get!
BEST PABX System ever!
What do you like best about the product?
The fact that it lessens call costs makes helps saves expenses.
What do you dislike about the product?
There is nothing I dislike about this software
What problems is the product solving and how is that benefiting you?
We've saved on call costs with the use of Outbound rules over our ISDN line and call logs, reports helps to continue to minimize cost.
Recommendations to others considering the product:
Easy to administer, user friendly interface, saves call costs and cost effective
affordable phone system
What do you like best about the product?
Flexible, Affordable and Stable. These are all I feeling while using 3cx system.
What do you dislike about the product?
The greeting voice is not easy to handle. I can put multiple music and voice in a playlist then assign to greeting voice. But if I have other voice need to play like call back service reminding, that will play 2 voices at same time.
What problems is the product solving and how is that benefiting you?
it is flexible when adding more extension. Just need to monitor the sim call and find out how many sim call capacity we need, then no other thing I need to worry.
Easy implementation and simple to use
What do you like best about the product?
Accessible on mobile via the app, computer and phone and can use anywhere. Reporting and dashboards also really good.
What do you dislike about the product?
To date there are no major dislikes I have
What problems is the product solving and how is that benefiting you?
Management of calls and missed calls. Management of staff and their behaviours.
Recommendations to others considering the product:
Ensure you have internet capabilities and IT infrastructure to ensure good call quality. Map out your plan well prior to implementation.
I have had an excellent experience with 3cx
What do you like best about the product?
i have found 3cx very helpful, from the simple setup and instillation, and the quick provisioning of phones, and the fact you can easily customize an instance for a clients needs all from a web console. and if the customer suddenly has to change a call flow, or the way they take calls, its easy to do this, with minimal fuss. its a really simple product, that most of our clients are now managing themselves.
What do you dislike about the product?
I have not found any downsides to 3cx yet
What problems is the product solving and how is that benefiting you?
We have opened a market to ourselves by being able to easily provision and sell 3cx phone systems, Showing a customer how it works is simple and it sells itself. it gives the customers the freedom now to be always available no matter where they are, which in this climate is as important as ever
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