3CX Phone System
3CX | 3CX Phone System 20.0.2.715Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)
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La meilleure solution voip possible
What do you like best about the product?
agilité, facilité d'usage, disponibilité
What do you dislike about the product?
Rien à signaler, les améliorations souvent pertinents
What problems is the product solving and how is that benefiting you?
Voip, convergence mobile/fixe, accès sécurisé
Recommendations to others considering the product:
Great Job, keep doing it
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Project manager
What do you like best about the product?
My employees can work productively from anywhere using voice applications from their smartphones and Participate in remote meetings via web conferencing, without the need for specific applications and Respond to requests from my customers via Live Chat on your website
What do you dislike about the product?
there are problems when you are behind a box
What problems is the product solving and how is that benefiting you?
Employees can work productively from anywhere.
Participate in remote meetings via web conferencing without the need for specific applications.
Participate in remote meetings via web conferencing without the need for specific applications.
Excellent système de téléphonie
What do you like best about the product?
la gestion des files et des groupes d'appels
What do you dislike about the product?
La partie webmeeting est à revoir je en la trouve pas pratique du tout
What problems is the product solving and how is that benefiting you?
La gestion des files et la distribution des appels nous beaucoup apporté
Recommendations to others considering the product:
Solution simple à mettre en place, configuration facile à prendre en main
Highly recommended for business professionals
What do you like best about the product?
From the adminstrators view it's simple to manage the PBX. It does not consume a big amount of hardware ressources, even in bigger installations. That saves my customers money as they do not need to invest most of their budget into new hardware. There are plenty of opportunities to manage calls what completely matches with my customers need.
What do you dislike about the product?
There is serously nothing i could think about in the near past. If there is a problem the 3CX support is at your side. So nothing for me to complain about.
What problems is the product solving and how is that benefiting you?
My customers can work remote from whereever they are what is a big benefit in actual covid-19 times. It does not matter if they are on a Windows Device, on a Mac, any kind of iOS or Android Device. Even on Windows Terminal Servers everything works like a charm. While my customers can choose from a bunch of SIP trunks they are in the position to cut their phone bills by around 50 percent or more comparing to their old provider. And another big pro is the included option for holding nearly any kind of web meeting or phone conference with the PBX. Again, in covid-19 times this is a big pro because you ca meet up with clients and business partners and look them in their eyes even if your are not in the same room. Because of this there is no more need to use any other conference provider what will safe you some more extra money.
Recommendations to others considering the product:
Check out how many users you will have an pick the right license for simultanous calls. After that check the requirements for your installation size and your are good to go.
3CX PBX
What do you like best about the product?
3CX makes hosting, configuring, and managing a phone system very easy. They are continually updating and taking feedback from their community.
What do you dislike about the product?
The only downside of 3CX is that they move slow on their backend, sometimes they only approve certain carriers on an updates.
Can't modify outbound caller IDs without another trunk.
Can't modify outbound caller IDs without another trunk.
What problems is the product solving and how is that benefiting you?
3CX is capable of doing everything you would want in a phone system, calling, routing, hosting, web RTC.
Recommendations to others considering the product:
When selling 3CX make sure you understand all the ins and outs before diving in head first. Partner with a quality SIP carrier like us (Voxtelesys). The hardest part is making sure the customer is happy before even setting up one phone, so make sure you pick good partners that can help support you and make selling 3CX easy.
Once you are ready use debian for your installs and do updates via root access. We have found SBCs are not necessary if using a quality host and phones.
Once you are ready use debian for your installs and do updates via root access. We have found SBCs are not necessary if using a quality host and phones.
3CX partner for years - and happy
What do you like best about the product?
We have been using 3CX internally as a telephone system for our company since 2007 and can react to any change immediately and without much effort. Since about 2012 we offer UCaaS for our customers and run a large number of virtual instances in our data centre. Thanks to the Linux installation, this is also possible without any complications.
With the bridging possibilities we can also implement systems across continents and still provide excellent quality.
The clear and for everyone understandable price model makes it easier for us to sell to our customers, who usually realise the added value and savings very quickly.
Simple administration, fast and competent support clearly round off this top product.
With the bridging possibilities we can also implement systems across continents and still provide excellent quality.
The clear and for everyone understandable price model makes it easier for us to sell to our customers, who usually realise the added value and savings very quickly.
Simple administration, fast and competent support clearly round off this top product.
What do you dislike about the product?
For some time now, the APIs have been consistently dismantled, thus limiting the possibilities of connecting to third-party software. Customers with dialer systems used to be able to use the C# interface, which is difficult to do today.
Furthermore, 3CX unfortunately offers little support for special solutions and often refers to a "not supported situation".
What is clearly missing at the moment is the integration of MS Teams extensions. Here we are waiting for a clear international need, which the product is currently competing strongly (albeit wrongly).
Furthermore, 3CX unfortunately offers little support for special solutions and often refers to a "not supported situation".
What is clearly missing at the moment is the integration of MS Teams extensions. Here we are waiting for a clear international need, which the product is currently competing strongly (albeit wrongly).
What problems is the product solving and how is that benefiting you?
3CX offers us hardly any limitations in the variety of possibilities. What cannot be covered with the standard functions can be built with the Call-Flow-Designer and thus many possible scenarios can be mapped.
Recommendations to others considering the product:
Look no further. With 3CX you will find the ideal product from small to large.
Even if the company is still growing, 3CX is growing with you.
Even if the company is still growing, 3CX is growing with you.
Easy to use pbx
What do you like best about the product?
Easy to install and easy to configure for simple environments.
What do you dislike about the product?
Little possibilities to find errors and do diagnostics.
What problems is the product solving and how is that benefiting you?
Making phone calls over different SIP-Trunks.
Recommendations to others considering the product:
Install a trial license first.
Director
What do you like best about the product?
Simple and easy to use admin console. I had a full functioning PBX and sip trunking up and running in less than an hour. We have reduced costs and it’s allows for users to work remotely when needed.
What do you dislike about the product?
Honestly, I have no complaints! The support, updates, features and functions have moved our office leaps and bounds above the old PBX that we had.
What problems is the product solving and how is that benefiting you?
3CX helped reduce our monthly pbx costs and allowed us to have remote extensions to enable employees to work remotely with ease.
Recommendations to others considering the product:
Do it
Really powerful and versatile
What do you like best about the product?
One licence for all the services. The utilisation of a webclient
What do you dislike about the product?
The RFC implantation of the SIP protocol. Not evolve usage of the phone manufacters
What problems is the product solving and how is that benefiting you?
The cloud migration, and the nomadism
Say bye-bye to landlines and hello to 3CX!
What do you like best about the product?
3CX has helped my company during the difficult times of working from home during the COVID-19 pandemic. When our office originally began working from home mid-March 2020 we were sent home using our personal phones to make calls with the promise that we would soon be getting an internet-based phone system. Once we launched 3CX office-wide it helped tremendously. I no longer have to give out my personal phone number to customers and clients to speak with them. We now have the opportunity to use our office phone number and extension directly on our phone or computer. It is very easy!
What do you dislike about the product?
Getting used to the platform at first was a little difficult. I had never used an internet-based phone service provider before so some of the functions were a bit different to get used to. The support team was very helpful, as was our office manager, and now that I know the functions of the platform I can easily use it and stay in touch while working from both in the office or remotely. The only other thing I dislike is you must answer a call very quickly or it will be sent to voicemail.
What problems is the product solving and how is that benefiting you?
When we started working remotely I was having to share my personal phone number with coworkers, clients, and customers. It seems like no big deal, until you start receiving calls at 8 p.m. or 6:30 a.m. regarding business. I was thankful for the switch because I am now able to use my regular office number and give that to people instead of personal information. I am also able to set-up "in-office hours" or "out-of-office hours" directly send calls to voicemail out of my set working time.
Recommendations to others considering the product:
3CX is helpful for any business that needs a phone line! During the time of COVID-19 and working remotely, this service is very crucial to running a smooth operation. Clients and customers can now contact me without using my personal cellphone and I no longer feel guilty if I send them to voicemail.
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