3CX Phone System
3CXExternal reviews
499 reviews
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Great Business phone system
What do you like best about the product?
The system is very reliable never have to worry about sound quality
What do you dislike about the product?
I cant say there is much to dislike about 3cx
What problems is the product solving and how is that benefiting you?
The need of having a physical box onsite for the phone system
Recommendations to others considering the product:
Very lightweight
Easy and works fine!
What do you like best about the product?
UI, easy configuration. The outbound routing is very usefull.
What do you dislike about the product?
Maybe more technical manual. I cant setup in easy way the outbound rout with different country code.
What problems is the product solving and how is that benefiting you?
Join our offices around the world, during COVID!
Good and not cheap
What do you like best about the product?
Quick setup, quick deployment and a attractive price
What do you dislike about the product?
Some bugs on the web administration interface are very boring, i have some troubles with DECT
What problems is the product solving and how is that benefiting you?
Our company have 3 sites and 3CX was the most valuable solution for connectiing them
Recommendations to others considering the product:
3CX is a cheap software, very usefull and easy to setup for all IT people
3CX is Great! Full of features!
What do you like best about the product?
3CX Makes PBxing easy. Obviously, with the state of 2020, 3CX has really shined in its ability to seamlessly transfer onsite agents to a remote.
What do you dislike about the product?
No dislikes that I've run across. 3cX has an active community and third party support, so if 3cx doesn't support something directly th
What problems is the product solving and how is that benefiting you?
Remoting working has been a game changer. Ease of install with the web app has greatly improved onboarding.
Recommendations to others considering the product:
Pick a solid 3CX partner who knows networking and Voip
Awesome Software
What do you like best about the product?
3CX is so versatile and adaptable, I've been using since the days it was Elastic - they took a great product and made it brilliant
What do you dislike about the product?
noting, the product is evolving all the time! the devs listen to feedback
What problems is the product solving and how is that benefiting you?
I run multiple call centres on 3cx, its just so versatile! The CFD means we can build app quickly and get the customers through on one call to the correct agents
Recommendations to others considering the product:
Buy it you wont look back! it will save you loads and partner with a good sip trunker! we use Nebular Communications!
Best PBX since years
What do you like best about the product?
Compatiblity (Support for Apple/Windows/Browser/Deskphone Devices)
What do you dislike about the product?
I "dislike" to use the fast public webmeeting servers / i need private webmeeting meeting servers
What problems is the product solving and how is that benefiting you?
The complexity of configuring other pbx systems are solved by this easy to go 3cx configuration.
The system is easy to setup/configure/maintain and new setups a fast to realize.
The system is easy to setup/configure/maintain and new setups a fast to realize.
So easy to setup, so easy to use. End users rarely have issues.
What do you like best about the product?
Easy setup. Of our 100+ users over 4 sites, we get minimal support requests saving us time.
What do you dislike about the product?
Somethings can't be disabled like custom profiles.
What problems is the product solving and how is that benefiting you?
Replaced an old Digital phone system.
Recommendations to others considering the product:
Sign up for the trial.
I am the IT responsible person in our company and implemented 3cx together with a 3CX partner.
What do you like best about the product?
Easy use, Webclient, easy to install and change config.
What do you dislike about the product?
Updates are sometime buggy, Price could be lower.
What problems is the product solving and how is that benefiting you?
No more Hardware phones
Working from everywhere is possible (COVID 19 = Home Office)
Working from everywhere is possible (COVID 19 = Home Office)
Its a no brainer
What do you like best about the product?
The licensing model is a simple no brainer. Its cost-effective and customers love the fact that all the features are bundled in as standard without having to put add-ons all the time.
The call queues are very powerful along with the digital receptionist functionality.
In recent years, 3CX have developed the WebClient and smartphone applications further which have boosted the UC element to the product as they are solid, reliable and very intuitive.
The call queues are very powerful along with the digital receptionist functionality.
In recent years, 3CX have developed the WebClient and smartphone applications further which have boosted the UC element to the product as they are solid, reliable and very intuitive.
What do you dislike about the product?
The wallboard could do with some improvement along with the call billing. Mainly surround the customisation of the content along with the ability to easy report against call costs if customers wish to bill their end-users.
What problems is the product solving and how is that benefiting you?
Homeworking, multi-site deployments are made easy.
3CX review
What do you like best about the product?
How easy it is to configure the system, whether that is on premise or cloud
What do you dislike about the product?
Audio issues. Our system is cloud based, but I regularly get dropped audio when talking to colleagues on my laptop/mobile connected to home wifi, however i don't get the same problems using teams which is using the same connection.
What problems is the product solving and how is that benefiting you?
Teleworker solutions for people now wanting to work from home, solution is much cheaper than other vendors.
Recommendations to others considering the product:
Choose handsets carefully. Although supported, we have found some vendors of phones work better than others.
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