3CX Phone System
3CXExternal reviews
499 reviews
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Quality
What do you like best about the product?
Simple operation, light application, quality in service, availability.
What do you dislike about the product?
We have been using it for a while, we have not yet detected something that leaves us unsatisfied.
What problems is the product solving and how is that benefiting you?
Improved operation, availability, reduced telephony costs.
Recommendations to others considering the product:
I recommend it because it is easy to use, simple software that offers quality in the service, added to VoIP reduces costs, easy deployment.
3CX Phone System for better calls
What do you like best about the product?
The interface is simple and easy to understand, allowing with a simple mouse click to make the call to the list that is already available.
What do you dislike about the product?
I like working with keyboard shortcuts and I think simpler shortcuts of 1 or at most two keys could have been developed.
What problems is the product solving and how is that benefiting you?
More speed to contact someone, whether internally or externally.
Recommendations to others considering the product:
Create an indicator to monitor the internet connection speed while the program is being used, making it easier to notice the risk of the connection failing.
Great VoIP Software
What do you like best about the product?
I love the ease of use and product that is offered with 3CX, I can use it on all my devices.
What do you dislike about the product?
I wish there were more options when pulling calls from the 3CX Reports
What problems is the product solving and how is that benefiting you?
Constant contact, recorded calls, all in one VoIP
Making calls with ease
What do you like best about the product?
The interface is easy to use in or out of the office. Makes working from home a breeze.
What do you dislike about the product?
A bit of a learning curve but pretty adaptable if you take the time to learn the ins and out.
What problems is the product solving and how is that benefiting you?
We set up a universal phone system to bridge offices all across the country. This has worked well so far.
Recommendations to others considering the product:
None.
Your PBX IP cental based on versatile and intuitive Asterisk
What do you like best about the product?
AskoziaPBX is versatile thanks to the web-based configuration interface / GUI; the configuration is easy to store in just one XML file; allows VoIP clients for Android and iOS.
What do you dislike about the product?
It is possible that if a good bandwidth is not available, the voice quality in simultaneous calls tend to decrease.
What problems is the product solving and how is that benefiting you?
Thanks to AskoziaPBX the economic costs were reduced; since the traditional service provider was suppressed. It was easy to extract information from the call records.
Recommendations to others considering the product:
It is easy to install and configure; In addition, its web-based configuration also allows administration to be friendly.
3CX Has the full suite of products and works very well.
What do you like best about the product?
That you can host it in Google Cloud or to a local server on site! Deployment is easy with provisioning. and the Mobile App works great. The click to call on your PC works great too.
Marketing team wants to do sales calls with you and can send you leads. ( none for me yet..)
Online Technical training is great.
Marketing team wants to do sales calls with you and can send you leads. ( none for me yet..)
Online Technical training is great.
What do you dislike about the product?
Technical support team is officious. Don't dare ask stupid questions.
The licensing gets onerous over time.
The licensing gets onerous over time.
What problems is the product solving and how is that benefiting you?
Getting our clients into the VoIP systems easily and with great value. Easy to support this product
Recommendations to others considering the product:
U?se the trial offer. 16 channels to start drop to 4 after one year.
Amazing for handling high call volumes
What do you like best about the product?
You can hold as many calls as you want and it never lags or drops, unless they hang up before you answer, ya know? The service is versatile too, using it on every imaginable platform. It's sleek looking with it's black/blue theme.
What do you dislike about the product?
The program client side will disconnect often (daily thing). There doesn't appear to be a lot of customization options, for understandable reasons, but it'd be nice to customize the thing i have to look at everyday.
What problems is the product solving and how is that benefiting you?
Sometimes the reports are off because "Abandoned" calls become common from people simply instantly hanging up when they call for whatever reason.
Recommendations to others considering the product:
Is this server based? If it is, increase your minimum requirements for use.
Great phone system
What do you like best about the product?
The easy of transferring calls using this phone system
What do you dislike about the product?
The complexity of setting up the system.
What problems is the product solving and how is that benefiting you?
n/a
Simply connectivity for all type of users
What do you like best about the product?
It's quite simple to handle and promote team communication via conferencing tools, users have a better understanding and interest by using movile devices.
What do you dislike about the product?
There is no possibility to register new contacts direct from gmail.
What problems is the product solving and how is that benefiting you?
Internal communication has been improved due to web client, enableling users to locate fast and easy colleagues within the network.
Recommendations to others considering the product:
Start Up investment is really afordable in comparison with similar solutions and provides several oportuinities to integrate with telephone brands wich simplifies decission making.
3CX
What do you like best about the product?
The system is easy to use and very cost effective. The one year free trial made this decision simple
What do you dislike about the product?
The occasional bug but they seem to address those relatively quickly
What problems is the product solving and how is that benefiting you?
We're a SIP telephony company and we've used several systems over the years to service our customers. When we found 3CX we knew we would be sticking with them. Overall their platform is the most stable resulting in happier customers. Also, 3CX will let you run the platform for free for 1 year which has been exponential to our revenue stream in addition to giving us time to adapt to the system.
Recommendations to others considering the product:
2 words: Free trial. Use it and decide for yourself. They offer online training as well so you can familiarize yourself with it. This platform is hard to beat.
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