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Great experience, very user friendly
What do you like best about the product?
Very easy to hand to non technical staff.
What do you dislike about the product?
Printing. This is the number 1 BI software out there if the ability to print is enhanced.
What problems is the product solving and how is that benefiting you?
FP&A BI, and its been great to onboard new employees.
Director of Enterprise Systems
What do you like best about the product?
The product is very easy to implement and create dashboard quickly. Support team is extremely knowledgeable and responsive to issues that arise with the software.
What do you dislike about the product?
None that I can think of at this moment.
What problems is the product solving and how is that benefiting you?
Currently we are using Sisense for all of our Financial reporting bringing together Sales, Payroll and CRM data. Soon we will be pulling in other data streams and building out the product to become our overall "One Stop Shop" reporting tool for the company.
Previous On-prem User - Now Cloud User - Love it Even More
What do you like best about the product?
Dashboard Ease of Use for Designers
Intuitive Filters for internal Users and Customers
SQL Language Support in Elasticube Designer
Support for DB2 Connections (over JDBC)
Community User Forum
Add-on Support (with a ton of pre-built available either from sisense or the user community)
API Support
Intuitive Filters for internal Users and Customers
SQL Language Support in Elasticube Designer
Support for DB2 Connections (over JDBC)
Community User Forum
Add-on Support (with a ton of pre-built available either from sisense or the user community)
API Support
What do you dislike about the product?
Really just nit-picking at this point. Joining data sources is only an "inner join." Easy enough to workaround with data normalization and/or custom SQL tables (that do allow outer joins).
When we were on-prem, we relied heavily on emailed reports with PDF attachments. The reports within the email body looked fine, but the PDF formatting wasn't the greatest. This may be resolved in newer versions. Since we've moved to the cloud, users can access reports external to the network on their phone - the responsive site looks great. No need for PDFs.
When we were on-prem, we relied heavily on emailed reports with PDF attachments. The reports within the email body looked fine, but the PDF formatting wasn't the greatest. This may be resolved in newer versions. Since we've moved to the cloud, users can access reports external to the network on their phone - the responsive site looks great. No need for PDFs.
What problems is the product solving and how is that benefiting you?
We used Sisense on-prem for a 3 year contract. This was the first BI tool for our company as they were realizing the value of a data driven business. We were able to automate many of our manual operational reports that we were previously not able to automate. As a transportation company, trailer load percentage is vital - We are able to use sisense to see real-time load factor as the trips are being planned, rather than after the fact and hoping for better results "next time." All of our reports were internal until recently. With the need for customer facing reports, we chose to extend our contract going with Sisense's cloud solution. We are still in the early stages there, but enjoying the results. Sisense uses AWS for their cloud platform - zero downtime so far and the performance is much better than our on-prem.
Recommendations to others considering the product:
When we first started, connecting to DB2 was a bit of a task (connection strings), but that has been resolved in later versions. I would just highly recommend giving Sisense a shot. I had never heard of it prior to using it, but it far exceeds expectations.
Amazing product with great customer service
What do you like best about the product?
The cubes and the ability to join multiple sources within a cube
What do you dislike about the product?
The memory management on sisense server.
What problems is the product solving and how is that benefiting you?
Visibility into the system.
Reports to check our volume
Analytics platform
Reports to check our volume
Analytics platform
Ease of use both for developers and also business users
What do you like best about the product?
Sisense is a really powerful analytics tool that allows connecting to several data sources easily on the fly and run complex calculations without the knowledge of SQL
What do you dislike about the product?
I wish Sisense offers better mobile functionalities
What problems is the product solving and how is that benefiting you?
We use Sisense across several cross functional teams like Sales, Marketing, Finance, Distribution, Compliance for a wide range of business analytics.
Ease of launch the platform for wide range of audience.
Ease of launch the platform for wide range of audience.
Best vendor I have ever worked with
What do you like best about the product?
Technology, functionality, versatility, ease of use/UX, quality of training, top notch consulting talent, customer service. We interviewed a dozen vendors and Sisense was the clear winner. We continue to be surprised and impressed by the platform. It's truly helping us grow!
What do you dislike about the product?
We have a very unique use case and would like to see a faster features roll out timeline, particularly exporting to PowerPoint. However, we are leverage Sisense in a non-traditional way and the system has been extremely flexible to meet our needs.
What problems is the product solving and how is that benefiting you?
Data aggregation, analytics, summaries/recaps.
Great BI solution to transform, consolidate and present all your data
What do you like best about the product?
Sisense gives the ability to connect to various data sources and transform based on the reporting requirement. Plenty of visualization options available and several options to customize anything. The drag and drop designing works excellent even for non-technical users.
What do you dislike about the product?
The elasticube's/data model's re-usability is limited. Depending on the requirements, you end up designing several data models for the same data to achieve a different view on the data.
What problems is the product solving and how is that benefiting you?
The main issue was to consolidate the data from all acquisitions and sister companies. It's very easy to connect to different types of data sources. The SQL functions available to develop data model are extensive and helps transform data. The web-based solution is extremely robust and requires little learning effort.
People love what I'm doing but it's not without it's efforts.
What do you like best about the product?
I think the column data type conversions are neat.
What do you dislike about the product?
Off the top of my head. . . .the documentation is wide but very shallow. For all the magic and insights Sisense provides people still have infinite expectations - that's on our end. I also dislike the singular INNER join options without having to write a custom query.
What problems is the product solving and how is that benefiting you?
Inventory, shipping and order fulfillment inefficiencies. Analyzing our call center data in new ways as well financial tracking and replacing custom built reports.
Great product and above-and-beyond support
What do you like best about the product?
- We picked Sisense due to the ease of use (Single stack, intuitive UI) and that has proven to be as good as we hoped
- Support has been absolutely great. In addition to help-desk level support being knowledgeable and supportive, the customer representatives assigned to our account really do go out of their way to help us be more successful as an organization.
- Once we got the baseline hardware setup resourced appropriately, we have been able to add more load without degradation in performance
- Support has been absolutely great. In addition to help-desk level support being knowledgeable and supportive, the customer representatives assigned to our account really do go out of their way to help us be more successful as an organization.
- Once we got the baseline hardware setup resourced appropriately, we have been able to add more load without degradation in performance
What do you dislike about the product?
- We have had our share of bugs to work through. If support wasn't so good, this would be more of an issue, but the great support usually means this is something we can work through.
- Some really exciting new features related to AI and other processing send data off the server. As a healthcare shop, we are unable to take advantage of some of these features so it would be helpful if those services could be covered by a BAA.
- There are some little things, like folder ownership, that seem minor but impact our workflows. I think Sisense has these on the roadmap and I have confidence they will get done eventually, but they are working on so many advanced features that I worry these little things will take some time.
- Some really exciting new features related to AI and other processing send data off the server. As a healthcare shop, we are unable to take advantage of some of these features so it would be helpful if those services could be covered by a BAA.
- There are some little things, like folder ownership, that seem minor but impact our workflows. I think Sisense has these on the roadmap and I have confidence they will get done eventually, but they are working on so many advanced features that I worry these little things will take some time.
What problems is the product solving and how is that benefiting you?
- We have been able to leverage Sisense to improve outcomes for our healthcare customers in a number of areas: operations, financial, and clinical.
- We are able to securely operate with multiple tenants, giving each their own protected, secure space on the server but also make it easy for our analysts to support multiple customers
- We are able to securely operate with multiple tenants, giving each their own protected, secure space on the server but also make it easy for our analysts to support multiple customers
Recommendations to others considering the product:
- I don't know much about the new periscope integration, but previously Sisense didn't have a lot of ETL capabilities so we do that outside the system. Make sure you have that capability
- Be ready to spend some time with support. They are great, but you need to have that time set aside.
- Be ready to spend some time with support. They are great, but you need to have that time set aside.
Sisense is a very nice BI tool.
What do you like best about the product?
I like the Elasticube Manager because you can connect data from multiple sources.
What do you dislike about the product?
I dislike that when you create a pivot table it automatically sort in ascending order.
What problems is the product solving and how is that benefiting you?
In our company we don't have a data warehouse or a data lake yet and we are using sisense to connect our databases.
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