I was looking into some of our business operations with tow truck companies. I focused on evaluating turnaround times for tow trucks to arrive on-site for accidents and how long it took them to clear compared to other tow truck companies. Essentially, I was comparing responsiveness among different tow truck companies.
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What do you like best about the product?
Sisense is a powerful and flexible business intelligence (BI) platform known for its ability to handle complex data modeling and provide scalable analytics. It supports both live and in-chip (ElastiCube) data models, offering versatility depending on performance and latency needs.
The platform excels in embedding analytics, making it ideal for companies that want to offer white-labeled dashboards or integrate insights directly into customer-facing applications. The drag-and-drop UI is user-friendly for business users, while developers and data teams can leverage custom SQL, Python/R scripts, and APIs for more advanced needs.
Sisense’s Live Data Models connect directly to cloud data warehouses like Snowflake, BigQuery, and Redshift, allowing real-time insights without needing to move data. However, performance can depend heavily on how well the models are designed and how queries are structured.
Pros:
Strong embedded analytics capabilities
Flexible data modeling with Live and ElastiCube options
Scalable architecture suitable for large datasets
Customization via APIs, plugins, and scripting
The platform excels in embedding analytics, making it ideal for companies that want to offer white-labeled dashboards or integrate insights directly into customer-facing applications. The drag-and-drop UI is user-friendly for business users, while developers and data teams can leverage custom SQL, Python/R scripts, and APIs for more advanced needs.
Sisense’s Live Data Models connect directly to cloud data warehouses like Snowflake, BigQuery, and Redshift, allowing real-time insights without needing to move data. However, performance can depend heavily on how well the models are designed and how queries are structured.
Pros:
Strong embedded analytics capabilities
Flexible data modeling with Live and ElastiCube options
Scalable architecture suitable for large datasets
Customization via APIs, plugins, and scripting
What do you dislike about the product?
Cons:
Steeper learning curve for advanced features
Steeper learning curve for advanced features
What problems is the product solving and how is that benefiting you?
Embedding Analytics into Products: Sisense makes it easy to embed interactive dashboards and reports directly into web apps or SaaS platforms. This helps companies offer data-driven features to their customers without building BI tools from scratch.
Handling Complex Data Modeling at Scale: Sisense supports both live connections and in-memory models, allowing teams to manage and analyze large, complex datasets across multiple sources without sacrificing performance.
Handling Complex Data Modeling at Scale: Sisense supports both live connections and in-memory models, allowing teams to manage and analyze large, complex datasets across multiple sources without sacrificing performance.
Sisense Journey
What do you like best about the product?
Time to market is quite low, with very high customer satisfaction. We can deliver User friendly journeys and enter into the day to day lives of our end users for analytics.
We are to move from POC to full fledge product within a short span of time. L3 support based out of Ukraine provides the highest quality.
Multi tenancy along with various security tests conducted by Sisense helps us provide comfort to our customers on security and various aspects.
We are able to implement custom features and further enhance the user journey.
Our customers use the dashboard provide via Sisense evert day and we are able to integrate seamlessly various datasets.
We are to move from POC to full fledge product within a short span of time. L3 support based out of Ukraine provides the highest quality.
Multi tenancy along with various security tests conducted by Sisense helps us provide comfort to our customers on security and various aspects.
We are able to implement custom features and further enhance the user journey.
Our customers use the dashboard provide via Sisense evert day and we are able to integrate seamlessly various datasets.
What do you dislike about the product?
Data needs to be aggregated otherwise it leads to performance issues.
Modern warehouses needs to be utilised for higher concurrency and adds up to the operational cost.
Storage is very expensive on the cloud service
Modern warehouses needs to be utilised for higher concurrency and adds up to the operational cost.
Storage is very expensive on the cloud service
What problems is the product solving and how is that benefiting you?
Helps our customers to understand the daily state of the aviation industry. Better understand their current state and streamline process and business strategies. Various metrics such as Wallet share, performance and growth of the customer with respect to the industry.
Effective dashboards streamline business operation analysis
What is our primary use case?
What is most valuable?
The Sisense solution was very easy to set up, and its visualizations were effective. Creating dashboards was straightforward and it didn't take long to understand how the tool works, making it intuitive. Additionally, it offers two ways to access data: by cubing the data or hitting it live. Using the last two cubes for data visualization made more sense for efficiency.
What needs improvement?
I would like to see an improvement in the live data connection, specifically making the process faster.
Additionally, incorporating more self-service capabilities would benefit the product.
For how long have I used the solution?
I have used Sisense for about a year.
What do I think about the stability of the solution?
There was no downtime reported with the solution.
What do I think about the scalability of the solution?
I did not encounter any scalability issues. However, the Security appeared a bit cumbersome for maintenance.
How are customer service and support?
During the process, I had a fully dedicated resource on my team, and I engaged with them twice a week. The support was very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I evaluated ThoughtSpot. Ultimately, I chose ThoughtSpot due to its superior self-service capabilities, despite Sisense having slightly better dashboarding.
How was the initial setup?
The initial setup was very straightforward. As this was a proof of concept, I was able to access test databases easily.
What's my experience with pricing, setup cost, and licensing?
There was no significant difference in pricing between Sisense and ThoughtSpot. They were practically dead even from a pricing perspective.
Which other solutions did I evaluate?
I also evaluated ThoughtSpot. Sisense had better dashboarding capabilities, but ThoughtSpot's self-service capabilities were the deciding factor.
What other advice do I have?
For teams already using tools like MicroStrategy, which also use cubes, Sisense could serve as an easy transition offering more capabilities.
I would rate Sisense an eight out of ten.
SiSense is the right tool for us
What do you like best about the product?
I like the ease with which our developers have learn to master the platform, the number of features (i.e. connection manager) and the ease of integration (i.e. Git)
What do you dislike about the product?
The amount of maintenance windows that are needed, although they are significally less than our previous tool.
What problems is the product solving and how is that benefiting you?
visualization on employee metrics, focused on the amount of data that has been centrilized and made available across the company.
Years Long Partnership with Sisense
What do you like best about the product?
We have been partners with Sisense for multiple years now. The collaboration from the CS and support teams are great, as we were able to resolve almost all of the issues that we encountered. The data modeling and data base building side of the platform is intiutive and easy to use.
What do you dislike about the product?
Sometimes the process of resolving an issue required a lot of work from the customer side, includeing sending HAR files, logs, etc. I understand that in order to be able to resolve an issue, all the relevant data should be made available, but it still feels that the customer is required to invest considerable amount of time in order to facilitate the investigation.
What problems is the product solving and how is that benefiting you?
it provides us the data warehouse for our in-house dashboards where the BI team can process the data without any dependency of the Development team.
Excellent engagement but go with Cloud instance.
What do you like best about the product?
Their customer engagement and account managers are excellent. They are very willing to help.
What do you dislike about the product?
We have difficulties managing and keeping on-premise version updated. Suggest going with Cloud.
What problems is the product solving and how is that benefiting you?
It provides an easy a quick method to build visual reports used company wide. Provides presenatable material from individual contributor to C-Level.
Sisense User for over 5 years with great results
What do you like best about the product?
Being able to pull data from various sources, and create a data story to help user navigate complex data, into an actionable dashboard to show trends, and results.
What do you dislike about the product?
Some larger data sets can be mildly slow in data queries.
What problems is the product solving and how is that benefiting you?
Sisense is automating business processes of data pull, showing visualizations to help users analyze data quickly and easily.
Dashboards to show corporate metrics, etc.
Dashboards to show corporate metrics, etc.
Most Efficient way to get Value from all of your data is to implement Sisense.
What do you like best about the product?
Sisense provides an enterprise way to consolidate, transform and visualize your data without losing collaboration activity and drill down into details. It is the most business ready solution out there in the market and that is after comparing it to Power BI and Tableau. In addition to the basic use of Sisense they have added the AI analysis of data that really allows users to focus on what the data is telling them vs in dealing with the data. With its efforts in making it easy to install and easy to use, Sisense has kept its ability to extend and provide custom interfaces via modules which are simple to create to make a true solution that fits any company. It has been amazing how we have been able to integrate Sisense across a large number of our data sources thus correlating many of our activities and bringing even more value to our day to day work. We are consistently in Sisense, monitoring dashboards and easy to view reports that provide near real-time insight into our operation.
What do you dislike about the product?
Earlier versions were difficult to install but they have corrected much of that with their latest 2023 releases. I like that we have easy to apply updates. Some of their best support folks are overseas so there have been some late night sessions with them but they are very dedicated and driven to get to a solution. They have improved their support system and appreciate their turn around times which are much better but still more work on getting information here. Still find a few bad instructions on their docuementation but have seen work done there too. There are so many variables in installing Sisense that you need to make sure you are looking at the right version with the right OS and it is hard to see what things apply to both versions MS vs Linux. Cost is always something that needs to be address but overall they deliver more value for the cost of the software comparably.
What problems is the product solving and how is that benefiting you?
Reduced time for data analysis and quick access to insights with associated drill down.
Massive return for a portion of time spent
What do you like best about the product?
The fundamental thing is the ease of use, our customers and ourselves love the way it is straight forward in designing data sets, publishing dashboards.
The overall interface is intuituve and for anyone with a little experience, they can get to grips with only a small amount of effort when compared with our similar products.
The overall interface is intuituve and for anyone with a little experience, they can get to grips with only a small amount of effort when compared with our similar products.
What do you dislike about the product?
The biggest draw back would be when updating our version of the software, in some cases the new version broke existing dashboards due to new bugs, or new ways of doing things. The other is when we do updates we have to manually apply specific settings for our installation to use the resources on the server.
What problems is the product solving and how is that benefiting you?
There are quite a few problems that Sisense helps us solve, from internal call operations monitoring, looking at our product uptake and analysis, creating new dashboards for new data sets has made life so much easier and management can get to data at any time without having to wait.
Our customers use Sisense to over see their social programs and how the progress impacts individuals.
Our customers use Sisense to over see their social programs and how the progress impacts individuals.
Very flexible way to create diverse dashboards on high volume data
What do you like best about the product?
Easy way to create dashboards in diff flavors.
Broad choice of dashboard types and graphs.
Broad choice of dashboard types and graphs.
What do you dislike about the product?
From time to time, it takes quit long to re-built a dashboard, even with enough memory assigned to the system + re-installs needed a few times on upgrade, causing some extra effort
What problems is the product solving and how is that benefiting you?
fast overview, full footprint, of deployed features.
Fast view on changes, good or bad, following SW upgrades and/or config changes
Fast view on changes, good or bad, following SW upgrades and/or config changes
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