I was looking into some of our business operations with tow truck companies. I focused on evaluating turnaround times for tow trucks to arrive on-site for accidents and how long it took them to clear compared to other tow truck companies. Essentially, I was comparing responsiveness among different tow truck companies.
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Effective dashboards streamline business operation analysis
What is our primary use case?
What is most valuable?
The Sisense solution was very easy to set up, and its visualizations were effective. Creating dashboards was straightforward and it didn't take long to understand how the tool works, making it intuitive. Additionally, it offers two ways to access data: by cubing the data or hitting it live. Using the last two cubes for data visualization made more sense for efficiency.
What needs improvement?
I would like to see an improvement in the live data connection, specifically making the process faster.
Additionally, incorporating more self-service capabilities would benefit the product.
For how long have I used the solution?
I have used Sisense for about a year.
What do I think about the stability of the solution?
There was no downtime reported with the solution.
What do I think about the scalability of the solution?
I did not encounter any scalability issues. However, the Security appeared a bit cumbersome for maintenance.
How are customer service and support?
During the process, I had a fully dedicated resource on my team, and I engaged with them twice a week. The support was very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I evaluated ThoughtSpot. Ultimately, I chose ThoughtSpot due to its superior self-service capabilities, despite Sisense having slightly better dashboarding.
How was the initial setup?
The initial setup was very straightforward. As this was a proof of concept, I was able to access test databases easily.
What's my experience with pricing, setup cost, and licensing?
There was no significant difference in pricing between Sisense and ThoughtSpot. They were practically dead even from a pricing perspective.
Which other solutions did I evaluate?
I also evaluated ThoughtSpot. Sisense had better dashboarding capabilities, but ThoughtSpot's self-service capabilities were the deciding factor.
What other advice do I have?
For teams already using tools like MicroStrategy, which also use cubes, Sisense could serve as an easy transition offering more capabilities.
I would rate Sisense an eight out of ten.
SiSense is the right tool for us
What do you like best about the product?
I like the ease with which our developers have learn to master the platform, the number of features (i.e. connection manager) and the ease of integration (i.e. Git)
What do you dislike about the product?
The amount of maintenance windows that are needed, although they are significally less than our previous tool.
What problems is the product solving and how is that benefiting you?
visualization on employee metrics, focused on the amount of data that has been centrilized and made available across the company.
Years Long Partnership with Sisense
What do you like best about the product?
We have been partners with Sisense for multiple years now. The collaboration from the CS and support teams are great, as we were able to resolve almost all of the issues that we encountered. The data modeling and data base building side of the platform is intiutive and easy to use.
What do you dislike about the product?
Sometimes the process of resolving an issue required a lot of work from the customer side, includeing sending HAR files, logs, etc. I understand that in order to be able to resolve an issue, all the relevant data should be made available, but it still feels that the customer is required to invest considerable amount of time in order to facilitate the investigation.
What problems is the product solving and how is that benefiting you?
it provides us the data warehouse for our in-house dashboards where the BI team can process the data without any dependency of the Development team.
Sisense, The best BI tool
What do you like best about the product?
Sisense is an excellent Bi Tool. We use it to integrate data from Different sources. In addition to ElastiCube based, It’s capability to generated report from online source is excellent.
What I like most about Sisense is their support system. They have support across the time zones. Unless it is urgent, I like to get support in the evening when I do not have to do other things. Someone will be there to help and resolve issues quickly.
What I like most about Sisense is their support system. They have support across the time zones. Unless it is urgent, I like to get support in the evening when I do not have to do other things. Someone will be there to help and resolve issues quickly.
What do you dislike about the product?
Sisense’s learning curve is stip. However, Sisense provides excellent self-learning resources. They are available to give demonstrations of any of the functionalities of Sisense
What problems is the product solving and how is that benefiting you?
We use it to integrate data from Different sources. In addition to ElastiCube based, It’s capability to generated report from online source is excellent.
Excellent engagement but go with Cloud instance.
What do you like best about the product?
Their customer engagement and account managers are excellent. They are very willing to help.
What do you dislike about the product?
We have difficulties managing and keeping on-premise version updated. Suggest going with Cloud.
What problems is the product solving and how is that benefiting you?
It provides an easy a quick method to build visual reports used company wide. Provides presenatable material from individual contributor to C-Level.
Sisense User for over 5 years with great results
What do you like best about the product?
Being able to pull data from various sources, and create a data story to help user navigate complex data, into an actionable dashboard to show trends, and results.
What do you dislike about the product?
Some larger data sets can be mildly slow in data queries.
What problems is the product solving and how is that benefiting you?
Sisense is automating business processes of data pull, showing visualizations to help users analyze data quickly and easily.
Dashboards to show corporate metrics, etc.
Dashboards to show corporate metrics, etc.
Sisense is a powerful and extensive BI tool that sometimes have problems with performance
What do you like best about the product?
The fact that Sisense can be installed locally or in the cloud makes it a great BI option to use and share complex reports and dashbaords with clients. The vast number of free and paid plugin add more features and funcionalities and integrations to the tool. I also love that Sisense have the blox widget type, which allows me to implement HTML code on my dashbaords.
What do you dislike about the product?
For being a web tool, the performance sometimes can be an issue as well as debugging or finding the root cause for an error. Sometimes it's solved by just refreshing the page, other times I need to contact the support.
What problems is the product solving and how is that benefiting you?
It's solving the problem of providing analytics to our customers using the data from our internal systems. By leveraging Sisense, my company can create a hub of reports and dashboards that clients can access at anytime and it's interactive. Helping them to better understand their metrics and data.
Visually appealing and users love it
What do you like best about the product?
I enjoy the speed and how easy the UI is for our end users. Easy to integrate without a data warehouse.
What do you dislike about the product?
Building cubes and other functionality needs a decent amount of work. Slight nuance items need to be addressed that would make the design a lot smoother.
Cost is a large factor.
Cost is a large factor.
What problems is the product solving and how is that benefiting you?
Sisense is helping us solve data visualization for our end users. It allows our users to see, play with, and make decisions based on data that otherwise would not be possible.
Buggy with Difficult Onboarding but Otherwise Cool
What do you like best about the product?
I like that we can build our own data models and customize report widgets.
What do you dislike about the product?
A lot of features don't exist or aren't fully fleshed out. Filtering or customizing data for reports is difficult. Data model crashes often.
What problems is the product solving and how is that benefiting you?
Sisense is used to power the reporting we give to clients in our platform. The reports are customizable and easy to edit on an ongoing basis.
We used it for a couple of years for white labeled embedded analytics. It was not good.
What do you like best about the product?
Price was ok if it worked better
Embedding it in the product was easy
Embedding it in the product was easy
What do you dislike about the product?
It was unstable and did not include all of the features that were promised on sale.
Performance was not good and the ability of the support team to help you was limited.
Performance was not good and the ability of the support team to help you was limited.
What problems is the product solving and how is that benefiting you?
Give our customers analytics over our systems data
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