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Utilize Sisense only for comp breakdown
What do you like best about the product?
Part of our use is to show bonus and commission earnings. I like that I'm able to see exactly how my commission is broken down and where my earning are coming from.
What do you dislike about the product?
I don't use Sisense enough to really dislike anything.
What problems is the product solving and how is that benefiting you?
I am not solving any business problems. I have not realized any benefits. This is from a lack of personal use, not from a lack of functionality.
Recommendations to others considering the product:
This is a nice solution to use for showing your AEs or SDRs where their bonuses and/or commission is coming from. You can break down the number of opportunities each person created, how much each opportunity was worth and what they are personally earning from these opportunities.
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Best BI in the market
What do you like best about the product?
When talking about Sisense the first thing to come to my mind is "efficiency". This Business intelligence tool is not only a tool but a system that can help companies manage and control different kind of data in the easiest way. For a holding company with different kinds of businesses a normal BI tool is not efficient, because sometimes the data has to come from different data bases and has to be managed very easily by an information executive to deliver a dynamic report to the administration counsel. This BI gives us everything that we need when addressing this past issue, the fact that any executive can manage this information and drill down to a maximum level without having to change to a different report is exactly what we need.
What do you dislike about the product?
The only issue I have seen with Sisense is sometimes the statement "wanting more all the time", I personally have this issue when I see a specific format of a given report we make internally and I would like to Sisense to replicate it and make it automatically by connecting to the actual data source. But sometimes is not that easy to replicate a given format in a dynamic dashboard, so you have to work around it and make a different but similar one.
What problems is the product solving and how is that benefiting you?
We have solved the main problem in our company: Managing different data sources to make a dynamic small dashboard without having to see thousands of individual reports.
Easy to use, insightful product
What do you like best about the product?
SiSense is easy to use - drag and drop a lot of things. It also has advanced capabilities "behind the scenes" that are still easy enough to use and allows for lots of customization and advanced analytics. The greatest part of SiSense is the customer support. They are more than willing to help resolve any issue you're experiencing- no matter how big or small.
What do you dislike about the product?
There isn't anything that I dislike about SiSense. The only issues or frustrations I have experienced are because of a lack of good internal data.
What problems is the product solving and how is that benefiting you?
We were tired of having to complete extremely repetitive and tedious monthly reports. SiSense allowed us to have a live connection to our data and the dashboards refresh daily automatically. Additionally, SiSense allows us to give a high look at the data for the leadership team and then with just a click you can "drill into" the data further. Previously, we would have to present the same data in multiple views for different people. Now we can provide a high level look and then drill into or cut the data quickly in any way someone would request.
Sisense Latin America
What do you like best about the product?
Perfect balance between ease of use, flexibility and hard core data capabilities. Some systems are very easy to use but limited in how configurable and customizable they are. Sisense allowed us to take full advantage of our internal programers and data analysts, and allowed our strategy and implementation consultants to easily design customized solutions for our clients that incorporated all of our IP and know-how
What do you dislike about the product?
They have a limited presence in LATAM, with Spanish and Portuguese support, so we got around to fixing that by partnering with Sisense, developing joint material coordinating efforts to provide an EREA-LATAM/SISENSE Solution
What problems is the product solving and how is that benefiting you?
Internally we needed to speed up and restructure the ETL, dashboard design and analysis process. With Sisense's help we cut our times 70% and improved our delivery and story telling process with the client. Sisense allowed us to change our business model, from a traditional strategy consulting firm, to an Asset Based Consultancy model.
Recommendations to others considering the product:
Do not forget that a BI tool is just a tool, regardless of how good it is, you don't want to simply automate what you are doing, you have to rethink your business to take full advantage of the power that a BI tool gives you.
Civitas Media Sisense Review
What do you like best about the product?
The system is easy to setup and building the data through the ELT (Elasticube) is fast and easy to integrate once you understand the layout. The technical support staff and account managers are very knowledgeable and professional about a variety of topics. It feels like they are invested in our success and want us to be satisfied.
The improvements have come a long way in the past year or so and every version is a big improvement from the last one.
The improvements have come a long way in the past year or so and every version is a big improvement from the last one.
What do you dislike about the product?
The UI is not very user friendly and requires a lot of training. There are too many basic features that require a java plugin and technical troubleshooting. The plug ins are easy to install but they should be standard. Most BI people are not java experts so it's troubling that this is an essential skill to have when working with the software.
The subtotals do not work properly when comparing unique customer IDs from a current month to the same time period in the last month. The drill down feature does not work as indicated on the webinars because we are unable to filter the drill down results like the system indicates.
The export to .csv function is very ugly in excel and needs too much formatting after the fact. The mobile app is basically worthless. The user account administration is not efficient and not available from the mobile app. The webinars are too basic and intended for people just getting started. I wish there was an advanced webinar series. Some of the features shown do not work correctly for large data sets. We still have tickets with open bugs in their system that have been pending for months. It's hard to believe that other people are not having the same issues.
The elasticube interface is very archaic and needs a lot of improvements. For example, you cannot sort columns or export tables to files within the interface. The joins within the elasticube don't always work correctly and the advanced server settings are difficult to find and calibrate.
The subtotals do not work properly when comparing unique customer IDs from a current month to the same time period in the last month. The drill down feature does not work as indicated on the webinars because we are unable to filter the drill down results like the system indicates.
The export to .csv function is very ugly in excel and needs too much formatting after the fact. The mobile app is basically worthless. The user account administration is not efficient and not available from the mobile app. The webinars are too basic and intended for people just getting started. I wish there was an advanced webinar series. Some of the features shown do not work correctly for large data sets. We still have tickets with open bugs in their system that have been pending for months. It's hard to believe that other people are not having the same issues.
The elasticube interface is very archaic and needs a lot of improvements. For example, you cannot sort columns or export tables to files within the interface. The joins within the elasticube don't always work correctly and the advanced server settings are difficult to find and calibrate.
What problems is the product solving and how is that benefiting you?
We primarily look at sales revenue numbers and growth/loss of customers. We can group the results easily be region/location/sales person for any time period we want. The filters really help show a lot of trending data quickly to our executive so they can take action.
Recommendations to others considering the product:
Strongly consider it for basic BI reporting and data analytics functions. Be prepared to have a lot of trainings with your end users and don't set their expectations too high.
Have a strong foundation in java and don't even bother downloading the mobile app until it's vastly improved.
Have a strong foundation in java and don't even bother downloading the mobile app until it's vastly improved.
Excellent full stack solution
What do you like best about the product?
One of the things I like best about SiSense is how its out of the box ease of use has the ability to evolve into a much more advanced analytics tool with continued use. Plugins, custom javascript, upgrades, and new features ensure that I'm always improving the analytics I can do with the tool. Also the ability to send regular email reports, download dashboards as pdfs, and quickly push changes to the users lets us answer business questions on demand in a way we never could before.
What do you dislike about the product?
The thing i like least about SiSense is the Elasticube build process. As our data models have expanded we've found it difficult to manage the build times of our larger cubes which can take several hours to build. For instance, we cannot build changes to the cube while one of the regularly scheduled builds is occurring and the 'stop build' functionality has never been very responsive. It is my understanding that the next version will completely redesign the build process so I'm looking forward to seeing the new version.
What problems is the product solving and how is that benefiting you?
One of the best aspects of SiSense is how easily it blends your different data sets. We now easily have different SQL databases, Excel files, CSVs, Google Docs, Salesforce, our ERP and CRM all integrated for reporting. This has allowed us to do profitability analysis across all of our data sets across the different business units which track their data differently. We have also managed to give our sales team, technicians, and managers a single easy to use portal to access all of their relevant data rather than having to go into multiple systems.
Recommendations to others considering the product:
When evaluating BI software don't worry about how pretty the dashboards can be. While the flashy widgets and beautiful charts of Tableau and Domo have an initial appeal you'll quickly find that the most important information you can show the end users is KPIs and pviot tables supported by some graphs. Ease of use, the ability to transform data, and quickly publish dashboards to users is much more important in the long run. This is the reason we stopped using Tableau and are strictly using SiSense now.
easy to get started
What do you like best about the product?
creating elasticubes is easy for me, and creating dashboards is easy for any analyst in any department. it allows us to get data out to folks everywhere in the organization, and gives them the tools to quickly create dashboards themselves. sisense tech support is incredibly responsive and helpful. there hasn't been an issue yet where their support wasn't willing to roll up their sleeves and help us find a solution. i've learned a ton.
What do you dislike about the product?
some features like weekly aggregations are missing. it's hard for users to create ad-hoc custom segmentation, i.e taking something and rolling it up into buckets, like a simple case statement.. this requires implementation at the elasticube level, which means users can't do it without asking my team for help. it could be smoother from an administration and collaboration standpoint. it's difficult to collaborate on a shared dashboard, for example. however, it's easy to work around because you can always just make your own copy of something, and then share it.
What problems is the product solving and how is that benefiting you?
increasing access to data for all stakeholders in the business, it's been huge. folks are getting what they need and our team is much less of a bottle neck. i don't think we would be able to function without it, to be honest.
Great technical support from Sisense
What do you like best about the product?
Sisense's documentation and video tutorials were thorough and helpful in starting off with the basic usage of the product. Connecting data sources and creating a dashboard with a couple reports was a breeze.
Technical support is very responsive and helpful in providing links to various solutions to problems and questions that arose from using Sisense.
Technical support is very responsive and helpful in providing links to various solutions to problems and questions that arose from using Sisense.
What do you dislike about the product?
There are a few issues with the email notifications sent out to our users regarding new dashboards or reports. None of our users are able to click on the link to access the dashboards. They have to log in to our Sisense instance to access. It's not a huge problem since there is a workaround.
Also, data doesn't always update on a regularly scheduled basis. Our dashboards are set to pull updates every 6 hrs (Sun-Sat) and this doesn't seem to be happening. Running a refresh build fixes the problem.
Also, data doesn't always update on a regularly scheduled basis. Our dashboards are set to pull updates every 6 hrs (Sun-Sat) and this doesn't seem to be happening. Running a refresh build fixes the problem.
What problems is the product solving and how is that benefiting you?
We were looking for a Business Intelligence Tool that would be fast to set up and use by everyone in the company, from Product to Sales. I appreciate the fact that Sisense is constantly improving on the product, adding new features and providing detailed documentation on the changes and updates.
I think periscope is a great tool to keep track of kpis for individual employees and departments.
What do you like best about the product?
I love being able to switch back and forth between different dashboards to see performance in different areas of the business.
What do you dislike about the product?
While I enjoy the security of only allowing access to certain dashboards for certain users, I think that switching and adding users access is sometimes finicky and difficult.
What problems is the product solving and how is that benefiting you?
One main thing that I think periscope has helped our company with tremendously is keeping track of our individual sales people's performance.
Complexities Be GONE!
What do you like best about the product?
They do a nice job running a large business with a small, attentive feel. The SiSense choice was based not only on the product's flexibility, but the company's "All-Hands-On-Deck" approach to understanding our business prior to telling us that it would do things that it couldn't. From the pre-contract "sales funnel" to the on boarding staff's attentiveness, there was patience and willingness to help learn and embrace all feature sets helpful to the business. Clearly, this will contribute to their long-term retention goals for each client they are able to obtain.
What do you dislike about the product?
The experience has been and remains positive. I do not have any genuine dislikes. We kept a running list of tweaks that we thought SiSense should pay attention to, and shared that with them consistently. That list, one by one, became smaller and smaller, as items were crossed off. Hard to argue with that.
What problems is the product solving and how is that benefiting you?
This product solves many issues around getting everyone in the company "singing from the same sheet of music". Further it then can flip that same internal information outward to a company's clients, so that EVERYONE is seeing the same data at the same time. Last, console security access assignments are very helpful and powerful, giving proper accesses to ONLY the areas and people in need, as determined by management and business process...down to the "widget" on page levels.
Finally, our clients require the strong, dependable presentation ability of complex subject matters for both Financial and Operational metrics (we try to keep the separation of these two). With an average of around 900m records to sift through, this requires solid DW optimization no matter what tools being used, so when combined with a tool like SiS that is fast, its amazing to watch at times. SiSense Marketing backs up its talk about memory utilization and expediency
Finally, our clients require the strong, dependable presentation ability of complex subject matters for both Financial and Operational metrics (we try to keep the separation of these two). With an average of around 900m records to sift through, this requires solid DW optimization no matter what tools being used, so when combined with a tool like SiS that is fast, its amazing to watch at times. SiSense Marketing backs up its talk about memory utilization and expediency
Recommendations to others considering the product:
Do not listen to the marketing from any company. Especially as a DIY, that they all claim to be. If you are a start-up or small business, then odds are your data sources are limited anyhow, so these types of products are solid in that claim. Especially SiSense. It is literally about as intuitive as it can get...excuse the expression, but its the iPhone of dash boarding with regards to ease.
However, if you grow or need to start using it as a larger company solution (>50 - 2000 users), it can be as sophisticated as you need it to be. At these levels, though, you will likely need dedicated staff for set-up, new development and maintenance of the product. For larger company installations, I suggest having a BI DBA and a 1-2 web/app/dev ppl taking hand offs of the data from the DBA team. Last, there is benefit to having a pixel perfect reporting person, as well. Typically, this can be assigned to a BI Analyst after the product is fully implemented. While I am not always a fan of the "assembly line" approach, it works very well during implementation (especially when switching from an old system). Last, your DBA(s) should know and have a firm grasp on the business (and processes, as a perk), so that the data being handed over to the employees building SiSense pages can focus on that task, not normalization and cleanliness of the data.
So, no matter what product you choose, this is the method I choose and speak to with clients. Depending on their size and pre-existing product, you can add or subtract from this simple formula. I can tell you that when compared to other products we have tested or used, SiSense is pretty straight forward from start-up. Keep an ongoing log for Q&A and shoot it over to SiSense. They are very fast about getting answers.
However, if you grow or need to start using it as a larger company solution (>50 - 2000 users), it can be as sophisticated as you need it to be. At these levels, though, you will likely need dedicated staff for set-up, new development and maintenance of the product. For larger company installations, I suggest having a BI DBA and a 1-2 web/app/dev ppl taking hand offs of the data from the DBA team. Last, there is benefit to having a pixel perfect reporting person, as well. Typically, this can be assigned to a BI Analyst after the product is fully implemented. While I am not always a fan of the "assembly line" approach, it works very well during implementation (especially when switching from an old system). Last, your DBA(s) should know and have a firm grasp on the business (and processes, as a perk), so that the data being handed over to the employees building SiSense pages can focus on that task, not normalization and cleanliness of the data.
So, no matter what product you choose, this is the method I choose and speak to with clients. Depending on their size and pre-existing product, you can add or subtract from this simple formula. I can tell you that when compared to other products we have tested or used, SiSense is pretty straight forward from start-up. Keep an ongoing log for Q&A and shoot it over to SiSense. They are very fast about getting answers.
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