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Ignoring my refund request
What do you like best about the product?
Nothing, their product didn't work and I requested a refund.
What do you dislike about the product?
I've asked for a refund 3 days after purchasing the product and 3 times after that. They're ignoring my emails, Facebook messages and now they charged me for one more month.
What problems is the product solving and how is that benefiting you?
They're scammers.
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Traffic and sales system, very useful and simple tools !!
What do you like best about the product?
The MoonMail system is very attractive because it has allowed us to amplify our level of traffic on the web and social networks. It is a basic system that is not characterized by being so complicated, it is a simple system using the marketing process in a very basic way. By email, personally we use this service in the marketing area to be able to create designs and send them through its platform, the system in general characteristics offers a very attractive analysis since in general they give us the amount of emails sent viewed received and those users who entered increasing traffic and visits.
What do you dislike about the product?
The system is pleasant and we have not noticed a negative point regarding the operation or the tools that are given to us, we do not have any inconvenience, however it has worked in an attractive and creative way allowing to attract the highest possible traffic, however we can note that the system compared to Prices may be a little more expensive than other tools that have higher and cheaper mailing, however, although this feature may fail when emails are lost and are not reviewed by users, we have a second option to forward emails to other users by so emails are never lost and the tool is 100% compliant.
What problems is the product solving and how is that benefiting you?
The marketing service was implemented specifically to amplify the traffic of the website and we have managed to amplify the social networks, campaign and expand the main networks such as Instagram and others, in general it is very complete tools, extremely useful and effective, to improve the campaigns already in turn, it sends them massively to people or clients, whether they are promotions, offers, coupons or different ways of attracting users.
Recommendations to others considering the product:
The system is definitely recommended because it has worked very well with its tools to amplify the system and make the emails interactive and complete, I think it is incredible, I recommend it.
Terrible customer support. DO NOT RECOMMEND
What do you like best about the product?
Nothing. The service didn't meet our needs.
What do you dislike about the product?
Moonmail locked me out of our account while continuing to bill us for months and ignoring multiple customer support messages through all of their channels. Stay far away from these scammers.
What problems is the product solving and how is that benefiting you?
Moonmail's segmentation feature wasn't able to meet our requirements.
Recommendations to others considering the product:
Beware the lack of customer support. They will leave you high and dry.
Feedback
What do you like best about the product?
Moon mail is the best service provider for the intrnet marketer and very supportive and quick response
What do you dislike about the product?
Data validation, some time data security is very its good for any organization
What problems is the product solving and how is that benefiting you?
good service and best assistance for beginner
Recommendations to others considering the product:
Best service provider
Top teir Aws email marketing
What do you like best about the product?
A few key things that i really enjoyed about Mail:
The drag and drop builder is great for when you want to get an email quickly and don't have the time to code from scratch and from what i remember was easier to use over mailchimp.
The AWS integration make large email lists so much more affordable.
The pricing is competitive and is definitely up there on the list in regards to bang for buck
The drag and drop builder is great for when you want to get an email quickly and don't have the time to code from scratch and from what i remember was easier to use over mailchimp.
The AWS integration make large email lists so much more affordable.
The pricing is competitive and is definitely up there on the list in regards to bang for buck
What do you dislike about the product?
Probably not ideal pricing wise for those with a small email list.
Potentially a learning curve when setting up depending on ones technical ability
Potentially a learning curve when setting up depending on ones technical ability
What problems is the product solving and how is that benefiting you?
Affordability when sending a large amount of emails that also comes with a relatively nice user experience
Great Service! Good alt email provider
What do you like best about the product?
Ease of use, customer service and quick approval times
What do you dislike about the product?
I liked pretty much everything, could use better automational tools
What problems is the product solving and how is that benefiting you?
Connecting with my customers better.
Recommendations to others considering the product:
Talk with support if you have any issues, they will help quickly!
Good features and easy to use
What do you like best about the product?
Ease of use. The aim for myself and our company was to have a very simple to use and easy to understand mass email system. We are new to using the method of promotion and can recommend this for those making a start, yet wanting to maintain a professional impression.
What do you dislike about the product?
Pricing for free level a bit low for the number of emails that could be sent. We also use Salesforce and really would like this solution to be able to integrate directly with Salesforce. This would greatly reduce the workload levels and reporting data stream. However, on balance, this is very limited on most platforms
What problems is the product solving and how is that benefiting you?
Few teething uses. The first time we have campaigns of this type for our company.
I am a Front end developer with 6years of experience
What do you like best about the product?
The template editor and campaigns, The preview model for mobile and web
What do you dislike about the product?
It is not open source, we are looking for a open source email editor.
What problems is the product solving and how is that benefiting you?
Tried to solve custom email templates editing.
Mind blowing "MoonMail"
What do you like best about the product?
Simplicity to use, easy to set up and maintain.
What do you dislike about the product?
Documentation and guidelines for the beginner.
What problems is the product solving and how is that benefiting you?
Cloud base email marketing, Customer journey with Statistics data.
Awesome Service!
What do you like best about the product?
I love how quick and easy set up is! I use with Woo-commerce and it has never been easier. Signing up is easy and implementing as well.
What do you dislike about the product?
I think more support would be nice! More clear sign up tutorials as some of the steps are a bit vague in writing. While I am tech savvy, a person who isn't would need step by step directions. Otherwise the service is really good. I'd try to make it easy enough for an 80 year old to understand.
What problems is the product solving and how is that benefiting you?
I can use for email marketing and recovering abandoned carts. This has helped me grow my business in as little as a few days of incorporating this. Also, having a service like this helps with saving memory on my website. Instead of using my PHP mailer, it off sets the task on to the Moon mail server. This helps save my website from down time which can negatively affect brand image and sales.
Recommendations to others considering the product:
This works well with Woocommerce! And those who like full customization should use this instead of mail chimp.
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