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Qualitative blocking, great customer support
What do you like best about the product?
We like that the service stays extremely simple to describe and that, despite all the complexity, remains very usable by us as customers. Also, the support during the build and the run phase is very valuable, and appreciated.
What do you dislike about the product?
We don't have any dislike toward Datadome.
What problems is the product solving and how is that benefiting you?
We're limiting the accessibility of our web platforms to real users.
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Easy to integrate, great protection
What do you like best about the product?
- Very easy to set up - we used NGINX integration and did it for 1 day
- Obvious positive results - after integration we've seen an instant drop of "bad" sessions in our statistics
- Good support - support team always on the line, answers questions very quickly
- Obvious positive results - after integration we've seen an instant drop of "bad" sessions in our statistics
- Good support - support team always on the line, answers questions very quickly
What do you dislike about the product?
Nothing important. One of our wishes was added by the last release :)
What problems is the product solving and how is that benefiting you?
- Replace our working bot protection algorithm with something more accurate
- Protect our primary endpoints from scraping
Our main problems are solved :)
- Protect our primary endpoints from scraping
Our main problems are solved :)
Very good service
What do you like best about the product?
We're really pleased with the Datadome service. It was easy to get up and running quickly and appears to be accurate. It's paying for itself in reducing the arguments we previously had to have with partners and clients over bot clicks vs valid clicks. Support is also very helpful on the rare occasions we've needed to speak to them.
What do you dislike about the product?
I can't think of anything significant that we don't like about the service.
What problems is the product solving and how is that benefiting you?
Previously we had discussions with partners and clients every month about which clicks were valid. Implementing Datadome has made those discussions a lot easier as we're able to show results from a neutral third party.
Recommendations to others considering the product:
I would give the free trial a go and see how it works for you.
One of the best bot detection systems out there
What do you like best about the product?
Learns from our incoming traffic and adapts bot detection to prevent further attacks. Amazing on call support to help tweak and improve bot detection system. Incredibly performant systems that we run on our edge CDN with no performance impact to our customers.
What do you dislike about the product?
The dashboards could be more insightful and easier to navigate - but they are upgrading them as we speak.
What problems is the product solving and how is that benefiting you?
We get scraped by very advanced, almost undetectable bots that deplete our APIs so customers can't use them and steal our prices. By applying Datadome we managed to block over 90% of these attacks even when the bots got smarter and adapted. Different solutions were not able to keep up and needed constant manual effort
We are very protected with Datadome
What do you like best about the product?
I think the best is the degree of protection given.
I like the responsiveness of the support too.
I like the responsiveness of the support too.
What do you dislike about the product?
I think Datadome is not available for Shopify websites.
What problems is the product solving and how is that benefiting you?
We stopped a lot of attacks on different company websites.
We have given security to our customers during their purchases.
We have given security to our customers during their purchases.
Recommendations to others considering the product:
You have to test Datadome ASAP.
This solution help to protect against scraping and bad bots
What do you like best about the product?
- The trial period really helped us make a decision, because we could see firsthand what DataDome could provide in terms of results and protection
- The accuracy of the detection is really a plus for us.
- The dashboard is simple of use and and it highlights everything that need to be highlighted.
- The accuracy of the detection is really a plus for us.
- The dashboard is simple of use and and it highlights everything that need to be highlighted.
What do you dislike about the product?
- Nothing we really dislike at the moment
What problems is the product solving and how is that benefiting you?
Massive scraping and undesired crawls. Network traffic divided by 2 approx., without impacting real customer's access
Efficace, autonome et proactif
What do you like best about the product?
Facilité de mise en oeuvre, notament via Cloudflare
What do you dislike about the product?
Vigilance à conserver par le client pour identifier certains comportements
What problems is the product solving and how is that benefiting you?
Nous garantissons la stabilité de nos systèmes afin de permettre à nos clients d'avoir une expérience de visite parfaite.
Our production environments are running like sunshine
What do you like best about the product?
What we do like the best is that everything is automated and that all bad bot traffic is blocked automatically. The implementation was easy and we can see all our traffic now via the interfaces in Datadome.
What do you dislike about the product?
Nothing really to dislike. What we miss is a Rate limit per second / minute or features like Crawl delays.
What problems is the product solving and how is that benefiting you?
All bad bots, attacks, sql injections etc.. are gone now, so the traffic which is entering our platform is clean.
Good bot defence tool
What do you like best about the product?
* The integration was easy
* There's good visibility on the dashboard of incoming traffic and how it's classified
* It's easy to change behaviors/rules in real-time where required
* DataDome support are very responsive
* There's good visibility on the dashboard of incoming traffic and how it's classified
* It's easy to change behaviors/rules in real-time where required
* DataDome support are very responsive
What do you dislike about the product?
DataDome is a good tool and we're happy with it - things which could be improved:
* Having longer-term availability of the key metrics (Request numbers, % of bot traffic etc.)
* More customisation options for the Captcha (for the rare cases where it gets shown to actual customers)
* More information about the behaviors of the bad bots would be interesting
* Having longer-term availability of the key metrics (Request numbers, % of bot traffic etc.)
* More customisation options for the Captcha (for the rare cases where it gets shown to actual customers)
* More information about the behaviors of the bad bots would be interesting
What problems is the product solving and how is that benefiting you?
We're blocking a selection of bad bots: aggressive scrapers, vulnerability scanners, etc. As a result, the traffic which reaches our core infrastructure has been reduced and smoothed.
Pays for itself by eliminating crawler traffic from our servers
What do you like best about the product?
The integration was very smooth and simple, with excellent onboarding support. DataDome has proven efficient since the beginning, protecting our content and stabilizing our server load. The customer support is very helpful, and overall we have a great relationship with DataDome.
What do you dislike about the product?
It would be useful to have more information in the reports about who is using specific IPs.
What problems is the product solving and how is that benefiting you?
We are a media company specializing in legal products and services. Crawlers were aggressively scraping and downloading our proprietary content, slowing down our website and driving up our infrastructure budget in the process.
DataDome efficiently blocks the crawlers. It helps us protect valuable content and right-size our server infrastructure, so that we can focus on other developments and initiatives.
DataDome efficiently blocks the crawlers. It helps us protect valuable content and right-size our server infrastructure, so that we can focus on other developments and initiatives.
Recommendations to others considering the product:
I recommend DataDome any media company that needs to filter its traffic to protect proprietary content, primarily because of the ease of integration and ease of use.
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