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Excellent Product
What do you like best about the product?
After adding Datadome BOT protection on top of our CDNs, we have seen a remarkable decrease in BOT traffic resulting in bandwidth and Infrastructure cost savings. The technical support is attentive, responsive and we generally get responses within our timezone on the Australian East Coast.
The management portal is intuitive and easy to navigate. The rules are easy to configure, and for anything complex, the support team has assisted us in writing custom rules. We have been able to further reduce costs by leveraging a single Datadome instance across domains and apply a single set of blocking rules everywhere.
The management portal is intuitive and easy to navigate. The rules are easy to configure, and for anything complex, the support team has assisted us in writing custom rules. We have been able to further reduce costs by leveraging a single Datadome instance across domains and apply a single set of blocking rules everywhere.
What do you dislike about the product?
Not much to dislike; we are pretty satisfied with the platform. We want to run API requests to Datadome from our SIEM systems such as Splunk to augment the IP data but cannot do it "Out-of-Box" yet.
What problems is the product solving and how is that benefiting you?
Preventing BOT Attacks
Infrastructure Cost Reduction
Bandwidth Cost Reduction
Increased Sales
Infrastructure Cost Reduction
Bandwidth Cost Reduction
Increased Sales
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Optimized for native mobile apps
What do you like best about the product?
The AI learning capabilities and the support for native mobile applications. DataDome mines
data from the native application and builds a profile based on that data, and the adaptive
learning algorithm blocks traffic that doesn’t match that profile. The SDK is well maintained, and
the documentation is very good.
data from the native application and builds a profile based on that data, and the adaptive
learning algorithm blocks traffic that doesn’t match that profile. The SDK is well maintained, and
the documentation is very good.
What do you dislike about the product?
The feedback loop to automatically alert and engage the threat research and SOC teams could
be improved upon, with automated alerts out of the box.
be improved upon, with automated alerts out of the box.
What problems is the product solving and how is that benefiting you?
DataDome helps us protect our customers’ mobile apps against credential stuffing attacks.
Before we implemented the solution, we were spending a lot of time defending ourselves
against these attacks instead of creating great mobile shopping experiences. DataDome has
given us peace of mind.
Before we implemented the solution, we were spending a lot of time defending ourselves
against these attacks instead of creating great mobile shopping experiences. DataDome has
given us peace of mind.
Great product
What do you like best about the product?
What I like best about this product is how easy it was to get it up and running. After setting it up, it's pretty much fire and forget - it just protects you in the background. The support team is also really good, they're really quick at identifying issues and getting back to you.
What do you dislike about the product?
There's nothing I dislike about the product.
What problems is the product solving and how is that benefiting you?
As a retail organization with a presence online, we find that there are a lot of bots out there that are scraping data. By using DataDome to block this bad traffic, we are able to use less infrastructure to keep the website running, as we no longer have to serve requests for scrapers.
Great product, great service and support
What do you like best about the product?
We compared various vendors (enterprise and SMB), and Datadome came up on top because of the functionality, effectiveness, support and price.
Datadome was the most effective in protecting our site and had the most customizability and support. Their team is amazing and always ready to help
Datadome was the most effective in protecting our site and had the most customizability and support. Their team is amazing and always ready to help
What do you dislike about the product?
The internal dashboard could have a bit more features, but their support team is always ready to help
What problems is the product solving and how is that benefiting you?
We were looking for a tool to stop automated and non automated bad actors from visiting and scraping our service. Datadome was able to identify and stop many of these cases
Qualitative blocking, great customer support
What do you like best about the product?
We like that the service stays extremely simple to describe and that, despite all the complexity, remains very usable by us as customers. Also, the support during the build and the run phase is very valuable, and appreciated.
What do you dislike about the product?
We don't have any dislike toward Datadome.
What problems is the product solving and how is that benefiting you?
We're limiting the accessibility of our web platforms to real users.
Easy to integrate, great protection
What do you like best about the product?
- Very easy to set up - we used NGINX integration and did it for 1 day
- Obvious positive results - after integration we've seen an instant drop of "bad" sessions in our statistics
- Good support - support team always on the line, answers questions very quickly
- Obvious positive results - after integration we've seen an instant drop of "bad" sessions in our statistics
- Good support - support team always on the line, answers questions very quickly
What do you dislike about the product?
Nothing important. One of our wishes was added by the last release :)
What problems is the product solving and how is that benefiting you?
- Replace our working bot protection algorithm with something more accurate
- Protect our primary endpoints from scraping
Our main problems are solved :)
- Protect our primary endpoints from scraping
Our main problems are solved :)
Very good service
What do you like best about the product?
We're really pleased with the Datadome service. It was easy to get up and running quickly and appears to be accurate. It's paying for itself in reducing the arguments we previously had to have with partners and clients over bot clicks vs valid clicks. Support is also very helpful on the rare occasions we've needed to speak to them.
What do you dislike about the product?
I can't think of anything significant that we don't like about the service.
What problems is the product solving and how is that benefiting you?
Previously we had discussions with partners and clients every month about which clicks were valid. Implementing Datadome has made those discussions a lot easier as we're able to show results from a neutral third party.
Recommendations to others considering the product:
I would give the free trial a go and see how it works for you.
One of the best bot detection systems out there
What do you like best about the product?
Learns from our incoming traffic and adapts bot detection to prevent further attacks. Amazing on call support to help tweak and improve bot detection system. Incredibly performant systems that we run on our edge CDN with no performance impact to our customers.
What do you dislike about the product?
The dashboards could be more insightful and easier to navigate - but they are upgrading them as we speak.
What problems is the product solving and how is that benefiting you?
We get scraped by very advanced, almost undetectable bots that deplete our APIs so customers can't use them and steal our prices. By applying Datadome we managed to block over 90% of these attacks even when the bots got smarter and adapted. Different solutions were not able to keep up and needed constant manual effort
We are very protected with Datadome
What do you like best about the product?
I think the best is the degree of protection given.
I like the responsiveness of the support too.
I like the responsiveness of the support too.
What do you dislike about the product?
I think Datadome is not available for Shopify websites.
What problems is the product solving and how is that benefiting you?
We stopped a lot of attacks on different company websites.
We have given security to our customers during their purchases.
We have given security to our customers during their purchases.
Recommendations to others considering the product:
You have to test Datadome ASAP.
This solution help to protect against scraping and bad bots
What do you like best about the product?
- The trial period really helped us make a decision, because we could see firsthand what DataDome could provide in terms of results and protection
- The accuracy of the detection is really a plus for us.
- The dashboard is simple of use and and it highlights everything that need to be highlighted.
- The accuracy of the detection is really a plus for us.
- The dashboard is simple of use and and it highlights everything that need to be highlighted.
What do you dislike about the product?
- Nothing we really dislike at the moment
What problems is the product solving and how is that benefiting you?
Massive scraping and undesired crawls. Network traffic divided by 2 approx., without impacting real customer's access
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