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DataDome Bot & Online Fraud Mitigation

DataDome | 1

Reviews from AWS Marketplace

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External reviews

140 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Retail

I no longer worry about protecting our customers’ personal data

  • May 22, 2020
  • Review provided by G2

What do you like best about the product?
Most importantly, the protection works! We find it very reliable. It’s reassuring to look at the dashboard and see the attacks that have been stopped, but there’s nothing we need to do about them and that’s a big win for my team.



We also enjoy an excellent relationship with DataDome. They’re very responsive and truly care about our experience. It feels more like a partnership than a client-vendor relationship.
What do you dislike about the product?
Nothing in particular. The solution does what it says and it’s working great for us.
What problems is the product solving and how is that benefiting you?
For us, the most important benefit is the protection of personally identifiable information and compliance with GDPR and other data security regulations.

    Nic S.

Powerful bot prevention and a great team

  • May 21, 2020
  • Review provided by G2

What do you like best about the product?
The dashboard is simple and intuitive. The team at DataDome are incredibly responsive. Datadome protects our servers and those of our partners which is a big deal.
What do you dislike about the product?
It's price tag. Although DataDome is competitive in pricing, the product is still painfully expensive when compared to our overall infrastructure costs. That said, it is worth the money.
What problems is the product solving and how is that benefiting you?
Ad Fraud Detection, Scraping Protection, DDOS prevention.

    Retail

Efficient and easy to use !

  • May 18, 2020
  • Review provided by G2

What do you like best about the product?
Datadome is a really simple solution to integrate and to use. Once configured, it does not require a major workload for the teams.
The dashboard is relevant and user-friendly.
We did notice a real improvement on the protection of our website.
What do you dislike about the product?
Some business cases are not covered yet by the AI.
Datadome could develop an alerting and counselling dimension to their solution.
What problems is the product solving and how is that benefiting you?
We have more visibility on what's happening on our website and our infrastructures gained efficiency.
Recommendations to others considering the product:
Before activating the software make sure you whitelist all your business partners' good bots.

    Ben N.

Best bot protection solution

  • May 14, 2020
  • Review provided by G2

What do you like best about the product?
DataDome's team are very responsive and helpful. DataDome bot protection dashboard is very intuitive and easy to use and its features are providing efficient tools to manage our Partners' activity on the website.
What do you dislike about the product?
Nothing to dislike so far. We are very happy with the DataDome.
What problems is the product solving and how is that benefiting you?
We are using DataDome bot protection solution.
Recommendations to others considering the product:
Absolutely.

    Léaud L.

Datadome is efficient, easily user-adjustable. Staff is friendly and helpful.

  • April 07, 2020
  • Review verified by G2

What do you like best about the product?
It's clear and easy to use, easy to integrate. We quickly installed it on our website.
What do you dislike about the product?
Nothing really much. Only drawback maybe is that the statistics are available for a limited period of time whereas a full history of the attacks for several years would be useful. But this is quite minor.
What problems is the product solving and how is that benefiting you?
We have been recently attacked by bots.
Now we have a clear view of the bots being blocked on our website.
We can also easily monitor them

    Newspapers

Great Tool

  • April 02, 2020
  • Review provided by G2

What do you like best about the product?
Flexible tool avoid bots, with a user friendly interface
What do you dislike about the product?
There is no negative point at my point of view
What problems is the product solving and how is that benefiting you?
The tool avoided all bots that landed on my sites
Recommendations to others considering the product:
Datadome is so effective against bots

    Fabien P.

Datadome experience

  • March 12, 2020
  • Review verified by G2

What do you like best about the product?
We appreciate DataDome's team being available and responsive. We are assisted by a Customer Success Manager and an onboarding Manager who are responsible for ensuring our satisfaction and training our users.
While DataDome takes care of the bot traffic, the dashboard and its features (especially the Custom Rules) are an efficient tool to manage our Partners' activity on the website.
What do you dislike about the product?
Nothing to report. I recommend DataDome for all platforms that require high availability and want to maximize the performance of their e-commerce system.
What problems is the product solving and how is that benefiting you?
The benefits of using DataDome have been twofold: we finally have an efficient bot management solution, I don't really spend much time on bot-related security issues anymore.
The DataDome dashboard provides real-time visibility into our bot traffic and offers powerful customization tools which are much appreciated by the analytics team.

    LOIC T.

Protecting our Data from scraping thanks to DataDome

  • July 03, 2019
  • Review verified by G2

What do you like best about the product?
What we like the best is that DataDome is suitable with most configurations and it required minimal modification on our technical infrastructure. It is easy to setup on our platforms as well as on the Cloud. We really appreciated the team's availability - if something goes wrong or if we have some question, they reply very quickly. Real-time rules allow us to whitelist, block or challenge users.
What do you dislike about the product?
Captchas wrongly sent to real users sometimes and IA algorithm can be improved.
What problems is the product solving and how is that benefiting you?
Bots were scraping our website in order to steal our content and then sell it to third parties. Since we've activated the protection, scraper bots are blocked and cannot access the website. Our data are secured and no longer accessible to bots. We are also now able to monitor technical logs in order to detect abnormal behaviors such as aggressive IP addresses or unusual queries.
Recommendations to others considering the product:
Considering your vulnerabilities : scraping, brute force, ... and select your protection system regarding it.

    Mauro L P.

DataDome server warranty

  • June 28, 2019
  • Review provided by G2

What do you like best about the product?
The manipulation of DataDome has been simple. It has significantly improved the efficiency of the servers, and has guaranteed the protection of data, since it blocks the continuous attacks of the bots. Simply what our organization needed.
What do you dislike about the product?
DataDome has fulfilled the expected expectations. However, they could improve by bringing the software sensitivity to optimal levels.
What problems is the product solving and how is that benefiting you?
It allows us to monitor bot traffic. He has assured us the total protection of our data. We have reduced the bandwidth consumption
Recommendations to others considering the product:
DataDome is necessary for all organizations, as it allows to guard against attacks and improve the efficiency of servers

    Igor B.

Deep understanding all client needs

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
All our needs were resolved by DataDome team. With this anti-bot solution we protect all our critical assets on login, registration, restore pass and other web-pages. Also, the heavy plus is number of different integrations with different platforms like Apache, nginx, ClodFlare, Varnish and etc. A lot of our IT Security processes were automated by DataDome
What do you dislike about the product?
We didn't have any unsolved cases or problems
What problems is the product solving and how is that benefiting you?
BruteForce attacks and fake registration problems were solved with DataDome
Recommendations to others considering the product:
My inly recommendation: try and test. A lot of different bot attacks and problems will be resolved by DataDome.

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