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Plesk Obsidian on Windows, WordPress & Website Hosting Environment, BYOL

Plesk | 18.0.54

Windows, Windows Server 2022 Base 2022 x64 - 64-bit Amazon Machine Image (AMI)

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External reviews

265 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Adam H.

Useful backend hosting system

  • November 04, 2016
  • Review verified by G2

What do you like best about the product?
Coming from a command line based hosting environment, I have found that Plesk is relatively easy to get used to. It does require somewhat of a learning curve however trying to find out where everything is buried, but does have everything in one spot rather than dotted around like on command line for hosting management setup.

Do like DNS configuration as this is extremely easy to get ones head around rather than the piece meal systems that most other providers use. TTL did require a chat with hosting providers in order to enable this within Plesk.

Also being able to swap and change PHP version is also quite handy expecially when wanting to upgrade to PHP7 when the code is ready, simply click and done other than a huge faff of doing an update via command line.
What do you dislike about the product?
Learning curve, everything is there its just a question of finding out exactly where it is buried. Also the other issue is updates to the system can sometimes fail, which require another round the evening later to be successfully completed. On one occasion had PHP-FPM fail due to some configuration issue within the backend of Plesk, our hosting providers were able to sort this with an upgrade to Plesk, perhaps some additional testing by Plesk would route out issues like this.
What problems is the product solving and how is that benefiting you?
Hosting platform
Recommendations to others considering the product:
Make sure to check out the manual so you can find everything, failing that contact a 3rd party contractor to give you an hours run through so you can find everything or prepare to be frustrated at where everything is buried!

    Computer Software

great product, very scalable

  • June 01, 2016
  • Review verified by G2

What do you like best about the product?
Easy Migration, quick access. Easy to manage multiple databases
What do you dislike about the product?
UI is not customizable. Some of the settings are not easy to access
What problems is the product solving and how is that benefiting you?
Easy to manage multiple websites, databases. Scheduling tasks was easy

    Niklas B.

Easy to use server management tool

  • May 02, 2016
  • Review verified by G2

What do you like best about the product?
Plesk offers new users a great tool without the need to use Terminals and cryptic code
What do you dislike about the product?
Plesk is quite expensive, migrations are not easy to use and apps integration is sometimes not working properly
What problems is the product solving and how is that benefiting you?
I helped my customers administrating their servers on their own.

    Computer Software

Extremely powerful control panel

  • April 05, 2016
  • Review verified by G2

What do you like best about the product?
Intuitive interface, flexible and powerful, organized well, small learning curve but excellent once you get past that. Different user profiles available for restricting access.
What do you dislike about the product?
Extremely important to keep your version up to date because, like most things involving hosting, it's a hacker target.
What problems is the product solving and how is that benefiting you?
Excellent tool for managing websites and databases, especially if you have multiple sites on the same hosting. Easy to create databases, add email, etc. Much faster than trying to do it all without a UI.
Recommendations to others considering the product:
Tried and true product. Also look at cPanel, but you'll probably find the two to be very comparable.

    Raymond H.

Best control panel I've used!

  • January 11, 2016
  • Review provided by G2

What do you like best about the product?
It's very easy to manage sites, clients, and everything from the plesk control panel! I feel like it's the easiest to use between all of the ones I've used. It's very convenient having all of your settings in one place, from DNS to databases to email. Plesk allows you to control all of these and much more in a nice GUI. It also allows you to set up different logins which can only control their own domains. We do a lot of web hosting, and this allows us to give those of our clients that need it access to do more with their site. In short, I've never needed to do something with Plesk that I haven't been able to do.
What do you dislike about the product?
I'm using Plesk 10, so I'm not sure what all might have changed in plesk 12 and these are complaints with 10.

Some of this is probably by necessity, but you have to go through extra work to make any changes outside of plesk apply. I also wish you could open certain screens in a new tab without it messing things up. In plesk 10 at least, it's using frames, which means that the left navigation and the main settings window are separate, which doesn't work super well. It's also not at all mobile friendly, but it looks like that's been addressed in Plesk 12, so it doesn't affect my recommendation.
What problems is the product solving and how is that benefiting you?
Plesk allows us to easily manage hundreds of domains on our server and give our clients the ability to log in and manage their own sites as well.
Recommendations to others considering the product:
Be sure to check the requirements and get the latest version you can to work with your environment.

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