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External reviews

83 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Consumer Goods

Big boost to a software engineer quality of life.

  • September 26, 2023
  • Review verified by G2

What do you like best about the product?
I like how intuitive it is.
The tracing feature and the Timeline feature has proven to be extremely helpful. Proably what I like the most about Lumigo.
The usage information of different AWS resources is very well presented. The main dashboard is used daily.
Customer support is extremely good. They schedule cadence calls to answer any questions and show all features.
Adding a new stack to Lumigo is not hard.
What do you dislike about the product?
I have been using it for almost a year. As a user it is hard to find something I don't like about Lumigo.
What problems is the product solving and how is that benefiting you?
Any kind of runtime error is easily traced. The time to find the solution is smaller.
Errors are shown instantly leading to a higher product quality.
Overall, Lumigo provides information that could take a lot of time to retrieve directly from AWS. This saves a lot of time and effort.


    Andreas K.

Effortless Integration - Helpful Monitoring/Tracing - Innovative Team/Product

  • September 25, 2023
  • Review verified by G2

What do you like best about the product?
- super duper easy integration for Lambda with nodejs
- tracing setup ist done with just one click or AWS tag
- product is developed constantly with customer feedback
- active customer support via slack or onsite chat with fast response times
What do you dislike about the product?
- documentation is sometime lacking behind new features - but hey, there are new features! :-)
What problems is the product solving and how is that benefiting you?
Lumigo does help us find performance bottlenecks of our serverless components.
It also is our prime solution for error alerting.


    Mars L.

The best observability tool for serverless

  • September 24, 2023
  • Review provided by G2

What do you like best about the product?
Love how easy it is to add the instrumentation to code and great Slack integration. The pricing model also works well for our scale.
What do you dislike about the product?
Would like to see Lumigo start supporting Azure.
What problems is the product solving and how is that benefiting you?
Lumigo helps us monitor the health of our serverless and ECS services. It's also an excellent tool for debugging issues.


    Ash A.

Very easy to use, and the team is very responsive when we have questions

  • September 22, 2023
  • Review verified by G2

What do you like best about the product?
I like the UI, and how it makes sifting through everything very intuitive. Especially the graph/timeline. Also, the one-liner that adds the tracer everywhere in serverless framework is gold!
What do you dislike about the product?
I've gotten mixed up while using the search sometimes. I can't remember the details now, but the gist was that certain fields i would expect to be indexed for search were not so I had trouble filtering.
What problems is the product solving and how is that benefiting you?
quick/easy integration of cloud application monitoring. Saves us lots of time and doesn't leave much surface area for bugs.


    JR B.

Your observability toolkit, from development to production

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
It helps developers get insights into the complex micro-services infrastructures they built (with containers or serverless) at every stage of the development, al the way to production. It really helps us figure out what's going on faster.
What do you dislike about the product?
Not much to dislike, really. I think there are way for the automatically generated system map to be even more helpful than it is right now.
What problems is the product solving and how is that benefiting you?
Lumigo helps me tackle reliability issues in production. But it also helps development teams be more productive.


    Elizabeth K.

Lumigo helps us keep on track of all our AWS infrastructure

  • September 19, 2023
  • Review verified by G2

What do you like best about the product?
The most useful features are the lamda monitoring and alerting. We're not a large business and have a small tech team and all our core infrastructure is deployed to the cloud. At first we started manually setting up our monitoring software using terraform and AWS infrastructure, but it was fiddly and time consuming. Lumigo allowed us to connect our lambdas to a Slack channel and gave us visibility of all our lambdas and their failures in one place, making it easy to understand problems as they crop up.

Since then, we've started using the ECS features to monitor the few containers we have, leaned in more on tracing for debugging the lambdas dealing with customer data and also started to set up metric based alerting for when someone or something is spamming our lambdas hard.

One absolutely interesting thing has been working closely with the Lumigo teams as they had features that just did not work when we started out with them. For example, replicated Cloudfront lambdas were untraceable in their system initially, but since we made the effort to set up NextJS tracing, they made the effort to set up tracking across replicated lambdas and ensure we can see the logs in one place, which is fantastic. The account managers are also great and help keep us up to date with new and exciting features just around the corner and are a pelasure to talk to.
What do you dislike about the product?
The largest downside is the pricing model, which is based on tiers and tracing. The point about lambdas is that they're bursty but the Lumigo tiering is not, so there's no easy way to specify how to cope when somone decides to, for example, index your site for their search query and you didn't set up the robots.txt to deny the API routes. Having said that, Lumigo has tended to be generous with limits when exceeded.
What problems is the product solving and how is that benefiting you?
Lumigo is helping us gain visibility across our AWS infrastructure in an easy to use and administer way, with sensible tools that allow us to integrate meaningful alerts into our chat system, and tracing that allows us to see which resources were called with what parameters for our more complex lambdas, allowing them to be debugged. Although many of the features of Lumigo could be done by an inhouse Dev team, the ease of use and cost of Lumigo automates many of the common tasks we would need to do and saves us developer time on those features to use on actually developing our product.


    Gus E.

Excellent Serverless Monitoring and Troubleshooting Tool

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
We are able to quickly surface issues and communicate the issues across multiple accounts in one centralized tool! No, logging into multiple accounts, or linking to multiple log groups. We are able to convey the important information sharing links within the platform to raise system issues. We also found this tool quite useful in conjunction with Load and Stress tests.
What do you dislike about the product?
While the documentation present and is a new offering, I have struggled configuring the containerized monitoring tool. Otherwise, the Lumigo team has been quite receptive to feedback and keeping their product cutting edge.
What problems is the product solving and how is that benefiting you?
We needed a comprehensive serverless monitoring and troubleshooting tool to manage our numerous serverless solutions across our organization. With the number of applications in both prod and non-prod and the number of AWS accounts these solutions reside in, we needed a single view to move on system issues faster and in a more organized way. This has done just that. Our teams can quickly use to the tool to root cause an issue and come to resolution faster.


    Giovanni M.

Simple and complete UX, everything I need to monitoring service

  • September 19, 2023
  • Review verified by G2

What do you like best about the product?
CDK Installation
Tracing map
Customer support
Overall UX
What do you dislike about the product?
Issues Tracking
Multistage/Multiaccount in the same plan
Data locality (eu zone, enable eu-central-1 possibly)
Increase Log retention days
Google Chat integration for notification
What problems is the product solving and how is that benefiting you?
Monitoring all Lambda, observability among services interaction.


    Serdal K.

Streamlined Serverless Monitoring with Lumigo

  • September 18, 2023
  • Review verified by G2

What do you like best about the product?
Lumigo has truly revolutionized serverless monitoring. One of its standout features is its ability to provide real-time insights and timely alerts, which is a game-changer for both programmers and DevOps teams. The interface is refreshingly simple and user-friendly, making it accessible for users of varying technical backgrounds. With Lumigo, you gain the ability to dissect the inner workings of your serverless components, identify and rectify errors swiftly, and maintain a clear overview of your entire application's performance. It's like having a watchful guardian for your serverless cloud infrastructure.
What do you dislike about the product?
Although Lumigo is a powerful tool, some users may encounter a bit of a learning curve when initially diving into its features. For users seeking extensive customizations, they might find that certain adjustments within Lumigo can be more intricate than anticipated. Despite these minor drawbacks, Lumigo remains a valuable asset for Serverless users looking to enhance their infra monitoring capabilities.
What problems is the product solving and how is that benefiting you?
Streamlined Serverless Monitoring: Lumigo simplifies the often complex task of monitoring serverless applications by offering real-time visibility into your serverless components.
Accelerated Problem Resolution: One of Lumigo's key advantages is its ability to expedite the process of issue identification and resolution. With its robust alerting system, it promptly notifies you when something goes wrong.
Long-Term Performance Insights: Lumigo goes beyond mere issue detection by providing valuable insights into your application's performance trends over time. This historical data allows you to make informed decisions, optimize your serverless components, and ensure the ongoing success of your applications.


    Telecommunications

President / CTO

  • September 18, 2023
  • Review provided by G2

What do you like best about the product?
Ease of tracing and visability during system duress.
What do you dislike about the product?
can be a little chatting on alerts. ....
What problems is the product solving and how is that benefiting you?
Visability