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83 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Pete W.

Functionally rich, robust and user-friendly Serverless monitoring tool

  • September 18, 2023
  • Review provided by G2

What do you like best about the product?
* Linking related invocations together through transactions so that you can follow the full journey of that user.
* The live 'Explore' capability to find and filter down through a huge amount of data to exactly what you need in near real-time is awesome.
* Execution tags are incredibly useful when debugging.
* I love the control center for managing alerts and muting them.
What do you dislike about the product?
* The agent for Python is missing support for the DB library that we use, so we can't see the communication with Aurora (there are some libs supported, just not ours!)
* The alert configuration could be more advanced to allow AND / OR rules.
What problems is the product solving and how is that benefiting you?
Lumigo helps us track down issues within our very complex stack in near real-time, it's a vital component in our monitoring suite. It has averted downtime and saved us money.


    Consulting

A very handy set of tools for observability but a high price at scale

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Having a correlation ID to easily see all the functions and events in the flow is very handy for troubleshooting issues. We used executions tags in debug as well.
What do you dislike about the product?
The major issue we had with Lumigo was the price as stopping using Lumigo for monitoring at scale due to a price too high is being discussed.
What problems is the product solving and how is that benefiting you?
The main benefit I see in Lumigo is observability in complex event-driven applications. With Lumigo it is easy to follow the events through the whole flow in a click without having to dig into the logs of every service individually


    Computer Software

The best serverless observability tool.

  • September 13, 2023
  • Review verified by G2

What do you like best about the product?
Very easy to set up with automatic instrumentation.
Rich dashboard with the option to dig very deep into individual traces.
The delay for a trace to show up (when using it during development) has improved a lot.
What do you dislike about the product?
It can get a little tricky to navigate at scale, with long load times or incomplete search options (100k+ traced invocations).
When one invocation is really big (fan-out processes with 100+ spokes) some of the functionality can break.
What problems is the product solving and how is that benefiting you?
Enriched lambda tracing, especially around service interactions and http requests.
We use Lumigo at every software stage, from features development to production troubleshooting. It has helped us dramatically slash our debugging time by surfacing a lot of information without having to add much to the code.
I'm excited by the Open Telemetry integration but we haven't had the opportunity to really use it yet.


    Aiden W.

A powerful and easy to implement observability platform

  • September 13, 2023
  • Review verified by G2

What do you like best about the product?
Lumigo offers a great user experience. Being able to set up in one click and get instant monitoring and alerting is a very powerful incentive.
What do you dislike about the product?
The cost of using Lumigo could be more visible.
What problems is the product solving and how is that benefiting you?
Lumigo provides full observability for Serverless systems we implement. It allows my team to easily debug and diagnose any issues and also oversee the performance of the entire system.


    Ross R.

Lumigo is the easiest way to get started fully tracing all of your AWS functions

  • September 13, 2023
  • Review verified by G2

What do you like best about the product?
The onboarding process at lumigo could not have been easier. In just 5 minutes times, I was able to fully trace hundreds of lambda functions and get alerts sent to me via Slack for any failures.

Finding the root cause of the issue is nearly instantaneous with great visual cues to pin point right where the error occurred.

Distributed tracing is so important in today's multi application environment, we are calling out to all kinds of services and want to know where and when a dependent service breaks down. Lumigo does this out of the box and has great tooling and dashboarding for all levels of the businness.
What do you dislike about the product?
Lumigo has been very receptive to feedback, I just wish they were faster at turning around feature requests that would make my life even easier ;) But what do you do...
What problems is the product solving and how is that benefiting you?
Lumigo solves the problem of not know exactly where an error started. The world of distributed applications is very hard to wrangle but Lumigo does it effortlessly.


    David P.

Developer focused monitoring and alerting tool

  • September 11, 2023
  • Review verified by G2

What do you like best about the product?
Lumigo gets the right data in the hands of our developers in the shortest amount of time. Decreasing the time it takes to respond to alerts and incidents.
What do you dislike about the product?
Lack of SSO options, but this is being worked on.
What problems is the product solving and how is that benefiting you?
Lumigo shows the entire context of traces in just a few clicks, this helps get the right data to our developers when responding to alerts and incidents.


    Dale M.

Observability done right

  • September 08, 2023
  • Review provided by G2

What do you like best about the product?
It gives us confidence. We have thousands of lambdas and are actively using 15+ serverless products, and Lumigo allows us to monitor and diagnose performance issues with ease. Alerts come directly into our slack channels for instant alerting and group discussion on identifying and solving the problem. The automatic capture of event and payload data is seamless and excellent for debugging, without the headache of using CloudWatch logs.

We have tried several tools over the years, and Lumigo puts them all to shame. There is a wealth of valuable tracking data to help with everything from memory tuning of lambdas for cost savings, to speed optimisation by analysing the timeline of an invocation.
What do you dislike about the product?
We would love to be able to trace a sample percentage of invocations, as some high-volume lambdas can eat into our monthly trace allocation.
What problems is the product solving and how is that benefiting you?
It allows us to know that our entire application is running as expected. No alerts, no worries.


    Guy G.

Fast setup, an intuitive interface, and comprehensive metrics & insights

  • September 07, 2023
  • Review verified by G2

What do you like best about the product?
Lumigo's platform has made managing our serverless infrastructure not only efficient but also enjoyable. Their user-friendly interface and robust features have simplified the monitoring and troubleshooting process, ultimately saving us time and effort.

The setup process was a breeze, allowing us to get up and running in no time, and the speed at which we were able to deploy it was quite fast.

One of the standout features of Lumigo is its comprehensive metrics dashboard. It provides us with a holistic view of our entire serverless environment, allowing us to gain valuable insights and make data-driven decisions without the need for extensive configurations.
What do you dislike about the product?
While it's a minor issue, I believe there's room for improvement in enhancing the alerting functionalities by introducing more advanced conditions for triggering alerts. These relatively minor adjustments could further elevate the platform's already impressive performance.
What problems is the product solving and how is that benefiting you?
Lumigo makes elusive serverless logs visible and presents data clearly, simplifying the monitoring process and helping us see and understand our serverless data easily.
It lets us check the performance and health of our serverless applications, offering proactive detection and resolution of issues with real time alerts.
In particular, Lumigo's execution tags help us dig deep to find problems with real accuracy.
We can track issues down to specific emails or IP addresses, making it easy to fix things quickly.


    Sahand S.

Painless and fast

  • September 07, 2023
  • Review verified by G2

What do you like best about the product?
- The painless setup which maybe took 5 minutes
- The tracing between every serverless service
- Slack integration
- The ability to search EVERYTHING (all events, all responses, all the logs) and get the results in a split second; much much faster than going through CloudWatch Logs
What do you dislike about the product?
I wish the Alarms and the Slack integration for the alarms were much more configurable. For example, I wish I could ignore "lambda execution errors when the event includes x and y parameters". That way, we could ignore alarms for our tests or expected error scenarios.
What problems is the product solving and how is that benefiting you?
- Resolving errors for customers
- Monitoring infrastructure performance


    Nima K.

Best in class modern troubleshooting toolkit

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
The UI is what got me to use Lumigo in the first place. Anyone who has used AWS or Azure logging knows how out-dated the interface for services like Cloudwatch can feel.
What do you dislike about the product?
The pricing categories seem to discourage you from using the service too much, this is certainly a difficult problem for SaaS businesses to tackle, at least Lumigo staff have been mostly supportive in this area and to be fair to them, it is a simple and straight forward plan as opposed to hidden fees and extras for this and that.
What problems is the product solving and how is that benefiting you?
Having lots of serverless micro-services as well as containers usually calls for a whole separate stack such as ELK or similar, which not only requires setting up, but maintaining, and their own learning curve, which we can just skip using something as beautifully designed as Lumigo. It solves a clear problem of observability, in an elegant way consistently through out various challenging setups such as serverless, containers, Kubernetes etc.