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Reviews from AWS Marketplace

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External reviews

81 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Shravan K.

Best option for monitoring applications run on cloud and hear for quick alerts in case of errors.

  • September 28, 2023
  • Review verified by G2

What do you like best about the product?
Lumigo is good in several aspects. it is easy to use when it comes to user interaction with the dashboard and also easy to implement since it has straightforward integration with the AWS account and selecting the resources to be monitored through the lumigo dashboard.
It facilitates with number of features like configuring alert frequency, monitoring infrastructure, execution time monitoring, and customizable UI.
It is easy to integrate with third-party tools like Slack, and Gmail for notifications.
they also have very flexible customer support, Whenever we have new challenges they'll engineer the solution for us and for every new set of feature releases they'll schedule a call with us for a walkthrough of new features explaining what and how will it be useful for us.
What do you dislike about the product?
right now it is challenging to disable or exit from lumigo once the AWS account is integrated. for that action, we need to raise a customer support request which becomes a tedious task for a developer. Self disabling/exiting option would greatly enhance the overall experience with Lumigo.
What problems is the product solving and how is that benefiting you?
we have a number of serverless applications deployed on AWS, it's challenging to manually go through logs to get insights like execution time, errors, performance, etc. through cloud watch logs, with lumigo all these challenging tasks become super easy. Letting us focus more on development rather than monitoring. with the insights we get through the Lumigo dashboard, it becomes easy for us to clearly identify bugs, a lambda that is consuming more time, etc. and we can work on fixing those bugs or optimizing and reducing operational costs.
configuring alert notifications helps us quickly focus on issues and thereby helps us maintain the quality/accuracy of the application.
Lumigo also gives us insights on which endpoint or basically which lambda is triggered more, this gives us an idea of what features of our business application are being used more by end-users and we can work on improving the performance and quality of that feature more.


    Hospital & Health Care

Monitoring and Alerting with Lumigo

  • September 27, 2023
  • Review verified by G2

What do you like best about the product?
Lumigo gave us an immediate look into our system and we were able to immediately flag some areas that needed our attention. Their customer support is by far one of the best ones I've seen so far, they take feature requests seriously and are always very responsive to our needs. The integration was very smooth for the serverless (lambdas) part which was very appreciated.
What do you dislike about the product?
The container support was not as easy to implement as the serverless part, but it is to be understood since it's a new capability of the system. The pricing can become steep for smaller companies once you need higher usage than the public tiers advertise.
What problems is the product solving and how is that benefiting you?
We needed better and quicker insight into what was happening within our serverless infrastructure that doubled as monitoring and alerting.
Debugging and tracing has been made easier which allows us to address errors faster and better.


    Andrew S.

Expert traceability and serverless guidance

  • September 27, 2023
  • Review verified by G2

What do you like best about the product?
Lumigo is the one-stop-shop with everything you need to monitor your AWS application: plug and play traceability, easy to use dashboard, custom alert notification, fantastic customer support, and priceless serverless guidance.
What do you dislike about the product?
Documentation lacks more Python examples
What problems is the product solving and how is that benefiting you?
Lumigo helps us solve any issues with our cloud application from the monitoring software it provides to the continue customer support.


    Aman N.

Great tool for Serverless Monitoring

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
- It has been a very helpful tool in tracing potential bugs in staging and production environments
- Helpful Slack extension to view logs
What do you dislike about the product?
- Needs better documentation
- Navigation can be a bit tricky with complex data
What problems is the product solving and how is that benefiting you?
Tracing and debugging potential issues/bugs that occur in our environments


    Somya S.

Easy and Simple monitoring tool

  • September 27, 2023
  • Review verified by G2

What do you like best about the product?
We have been using Lumigo in our team and I like the below points.
1. Simple UI
2. Slack Integration to receive the error events.
3. Event tracing and Error Log visibility
What do you dislike about the product?
Nothing major so far, working well for us.
What problems is the product solving and how is that benefiting you?
1. Determining performance bottlenecks
2. Lambda monitoring and alerts
3. Identifying cold start issues among lambdas


    Akshay S.

Streamlining Serverless Development and Monitoring

  • September 27, 2023
  • Review verified by G2

What do you like best about the product?
I like the Lumigo's real-time tracing of lambda's and alerts. Lumigo provides a user friendly dashboard, and by using that it becomes very easy to navigate and debug the problems of the application.
What do you dislike about the product?
Setting up the Lumigo for the very first time was a bit complicated.
What problems is the product solving and how is that benefiting you?
Using Lumigo, It solves the problems of real-time monitoring and troubleshooting of different kinds of services of cloud or of serverless applications. It also helps me identify and address issues quickly, saving time and ensuring the smooth operation of my applications.


    Rahul K.

Amazing Tool to monitor serverless load

  • September 27, 2023
  • Review verified by G2

What do you like best about the product?
We have been using lumingo for couple of months, to alert developers in case any of our lambda's fail.
This has been working well.
What do you dislike about the product?
For our usecase it has been working perfectly well. No complaints yet
What problems is the product solving and how is that benefiting you?
Bringing alerts and more visiblity to our serverless application backend.


    Albert F.

Streamlining Serverless Monitoring with Lumigo

  • September 27, 2023
  • Review verified by G2

What do you like best about the product?
One of the standout features that we absolutely love is its comprehensive end-to-end visibility into our AWS Lambda functions. Lumigo provides a user-friendly dashboard that gives us real-time insights into the performance, errors, and latency of our functions, making it incredibly easy to identify and resolve issues quickly.
What do you dislike about the product?
The initial setup process can be a bit complex, especially for those new to serverless architectures. Some additional documentation or tutorials aimed at beginners could help streamline the onboarding process.
What problems is the product solving and how is that benefiting you?
The automatic tracing and distributed tracing capabilities offered by Lumigo are invaluable for troubleshooting complex issues. They help us track data and events across various AWS services, simplifying the identification and resolution of problems


    Consumer Goods

Big boost to a software engineer quality of life.

  • September 26, 2023
  • Review verified by G2

What do you like best about the product?
I like how intuitive it is.
The tracing feature and the Timeline feature has proven to be extremely helpful. Proably what I like the most about Lumigo.
The usage information of different AWS resources is very well presented. The main dashboard is used daily.
Customer support is extremely good. They schedule cadence calls to answer any questions and show all features.
Adding a new stack to Lumigo is not hard.
What do you dislike about the product?
I have been using it for almost a year. As a user it is hard to find something I don't like about Lumigo.
What problems is the product solving and how is that benefiting you?
Any kind of runtime error is easily traced. The time to find the solution is smaller.
Errors are shown instantly leading to a higher product quality.
Overall, Lumigo provides information that could take a lot of time to retrieve directly from AWS. This saves a lot of time and effort.


    Andreas K.

Effortless Integration - Helpful Monitoring/Tracing - Innovative Team/Product

  • September 25, 2023
  • Review verified by G2

What do you like best about the product?
- super duper easy integration for Lambda with nodejs
- tracing setup ist done with just one click or AWS tag
- product is developed constantly with customer feedback
- active customer support via slack or onsite chat with fast response times
What do you dislike about the product?
- documentation is sometime lacking behind new features - but hey, there are new features! :-)
What problems is the product solving and how is that benefiting you?
Lumigo does help us find performance bottlenecks of our serverless components.
It also is our prime solution for error alerting.