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Datadog Pro

Datadog

Reviews from AWS customer

23 AWS reviews

External reviews

745 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kipp M.

Strong Observability Solution

  • March 08, 2023
  • Review provided by G2

What do you like best about the product?
- Visualizations and Dashboards can be easily derived
- Customer Success Managers are highly-engaged
What do you dislike about the product?
-The price can sometimes be hard to justify to the rest of the company
What problems is the product solving and how is that benefiting you?
DataDog is providing observability to all of our enterprise workloads


    Yan A.

Very good observability particularly good in a serverless world

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
Datadog is a perfect APM solution that is probably the best for serverless environments such AWS Lambda or Fargate monitoring. They are also able to monitor standard infrastructure, but where I think they differentiate themselves is with serverless compute.
What do you dislike about the product?
It can become quite expensive. This cost adds on top of an already expensive AWS infrastructure monthly bill which can make this cost prohibitive for some, but overall it's well worth the price if you can afford it.
What problems is the product solving and how is that benefiting you?
There aren't many options to monitor application performance (APM) for serverless environments, but Datadog is one of them, and it does a great job. We looked at other vendors, but none of them would provide the same level of monitoring that DataDog did.


    Devikiran M.

i am monitoring my applications/services using datadog

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
monitoring is very easy, can see live log.
What do you dislike about the product?
nothing as of now, i like everything in datadog
What problems is the product solving and how is that benefiting you?
loging,monitoring,tracking issues in different environment


    Omar S.

Immense Monitoring Feature Set

  • February 21, 2023
  • Review provided by G2

What do you like best about the product?
Datadog has enabled our team to monitor the health of our deployed services in a very customized way. The breadth and depth of features available on the Datadog platform amaze us. When we find a monitoring need, we learn that there's already a way in Datadog.
What do you dislike about the product?
Datadog can improve the big picture view of how their services interact and support each other. It wasn't always clear to us which pieces fit (and how) together to make a solution.
What problems is the product solving and how is that benefiting you?
Our devops team needs to know when our services are malfunctioning as early as possible. Our customers trust in us is maintained when we alert them to issues/outages before they find out themselves.


    Hospitality

Vast tooling capabilities and resources!

  • January 31, 2023
  • Review provided by G2

What do you like best about the product?
We are just beginning to explore all the functionality that Datadog offers, and it's so good it's almost overwhelming for a small team. Really appreciate how they onboard new clients and put together customized resources!
What do you dislike about the product?
As mentioned in the like response, it's almost a dislike that they have so many tools because it can be overwhelming. We wanted to prioritize security and posturing, which they are just starting to invest in. They're very responsive to user feedback, so I have no doubt they'll only continue to grow and improve their assortment and ease of use.
What problems is the product solving and how is that benefiting you?
Datadog is helping us with User Monitoring and gathering some alerting for errors, outages, and uptime. We're likely going to scale with them over time, but I imagine they can do quite a bit with their larger enterprise clients.


    Parth G.

Awesome monitoring and observability tool

  • January 25, 2023
  • Review provided by G2

What do you like best about the product?
Datadog has many features that make it one of the best monitoring tools in the market. I like the ease of using these tools and the enterprise support that comes with it. It supports a lot of integration, making it easy for administrators to monitor any services/machine in the organization.
What do you dislike about the product?
Everything in the product is just good and there is nothing that you can dislike. However I would like them to have some training material/videos. The documentation can be simplified a little.
What problems is the product solving and how is that benefiting you?
As an organization, we are looking for a tool that can help us with observability, and Datadog does the same. The need to have a monitoring tool to monitor and set up an alert for any running service is being achieved via Datadog.


    Renee D.

Good monitoring tool

  • December 14, 2022
  • Review provided by G2

What do you like best about the product?
Easy to set up monitoring with datadog,ui is not bad
What do you dislike about the product?
i wish there was a user tutorial for new features
What problems is the product solving and how is that benefiting you?
helps the Company monitoring real time user activity


    Retail

Consolidated view of logs and metrics from across the infrastructure and application stack.

  • December 12, 2022
  • Review provided by G2

What do you like best about the product?
Seeing logs, metrics and tracing across disparate technology stacks makes finding and following problems across a microservice architecture much more straightforward. I find it easier than using AWS Cloudwatch to try and do the same.
What do you dislike about the product?
There is a lot of functionality, but some of these areas require configuration for them to work. However, this is par for the course with any monitoring and dashboarding product.
What problems is the product solving and how is that benefiting you?
It allows for the correlation of events across networked microservices without manually copying trace IDs or similar from one logging or tracing system to another. This makes it much quicker and easier to see the impact that one system can have on another.


    Shaul A.

Much more than just logging

  • December 11, 2022
  • Review provided by G2

What do you like best about the product?
I was impressed with the integrations part of DataDog.
Our main goal was to centralize activity and audit logs of critical systems in our organization.
We were able to integrate most of our systems in a matter of hours:
JumpCloud, Gsuite, Azure, Google Cloud Platform, Auth0 and more.
The instructions were easy to follow, and an integration usually takes only a few minutes.
What do you dislike about the product?
Log parsing could be improved.
The logging format is not standard across machines when you have multiple devices with different OS.
If you want standardization, you must set up pipelines to ingest and parse the logs, which I found a bit tedious.
What problems is the product solving and how is that benefiting you?
Our motivation for choosing DataDog was security and compliance.
We are using DataDog as our Siem: our logs are centralized, we keep track of our IS KPIs, and we set up monitoring and alerts as needed.


    dinesh g.

Datadog help resolve our support tickets

  • October 26, 2022
  • Review provided by G2

What do you like best about the product?
We use it to understand and analyze the performance of our systems and use it as a way to monitor our system health checks so it saves some effort on the developer side.
What do you dislike about the product?
The UI is not the best, and some charts are not user-friendly for a non-techie person. Analyzing queries is not intuitive and requires some training to understand it.
What problems is the product solving and how is that benefiting you?
Like I mentioned earlier, it helps in understanding the performance of the systems, web applications we build. We also use it as a monitor to ensure there is constant uptime.