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External reviews

528 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    sharique m.

Datadog provide powerful mointoring and analytical planform cable.

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
it has a very friendly and simplified user interface. the support and account teams of Datadogs take the initiative to support their users with personalized training on Datadog features.
What do you dislike about the product?
in the Datadog the issue we are facing is licensing cost of the software is very high. its inability to integrate with third-party software is not good and even we are not able to find much documentation or learning videos to get familiar with the advanced features.
What problems is the product solving and how is that benefiting you?
as it is a fairly new application we cannot find much documentation and learn advanced Datadog technology on the internet. As data dog support organized team meeting for personalized advanced topics knowledge for our company.


    Hospital & Health Care

SaaS monitoring platform that allows many forms of integration and automation

  • July 24, 2023
  • Review provided by G2

What do you like best about the product?
Datadog allows customizable dashboards to show a single view of mutiple data sources. Has real-time analytics. Can also send notifications for any issues or specific metrics set, specifically through Slack is helpful.
What do you dislike about the product?
Mobile format/app format is not great. Takes time to load some data on mobile. The overall dashboard/UI can feel a little cluttered. Mobile mode is not great for viewing.
What problems is the product solving and how is that benefiting you?
I guess it's a great idea, and would be an awesome tool to monitor servers across disparate sources. However, the app/mobile is difficult to use. Data and graphs don't load, text is cropped, etc.


    Sandip K.

Costly product but very easy to use.

  • June 08, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, almost every feature for monitoring and observability.
What do you dislike about the product?
support is not good, costing is not very straightforward.
What problems is the product solving and how is that benefiting you?
all problems related to monitoring and observability


    Transportation/Trucking/Railroad

Great software, bad support and pricing

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
Datadog's primitives are all very good. Their data intake is fast and (usually) reliable, their graphing widget is flexible and works in many places, and their ability to introduce new products combining those (like the CI insights tool) is fantastic. It's one of the few products at work I enjoy using
What do you dislike about the product?
Their handling of their outage earlier this year (in 2023) was bad. They were down for almost a day and while they recovered without data loss, they did a poor job communicating during the incident and did not proactively release the post-mortem (despite their CEO saying it was public on an earnings call!).

We consistently have poor interactions with Datadog support - they go out of their way to avoid talking to you and suggesting solutions that have nothing to do with your environment. Datadog charges such a cost premium - and we pay for the fancy support - that that's simply unacceptable. Their support should be more like AWS and less like Atlassian in terms of actually being helpful and proactive.
What problems is the product solving and how is that benefiting you?
Mostly just basic observability for our compute. It does a good job of letting you visualize performance of applications, particularly Kubernetes application in a helpufl way.


    Pharmaceuticals

Verify the logs and failure reasons of API

  • May 31, 2023
  • Review verified by G2

What do you like best about the product?
It is user friendly application which helps users to get logs and other details of each step of ongoing activity. It shows whether the process pass or fail. If failed then which step has error. It gives detail of each step of end to end process.
What do you dislike about the product?
I didn't find any flaw. This is perfectly fine for me.
What problems is the product solving and how is that benefiting you?
Showing me the details of every step.


    Eldad S.

Hands on the Best all around monitoring platform currently in the world

  • May 28, 2023
  • Review verified by G2

What do you like best about the product?
Infrastructure monitoring,application performance monitoring , log management, all this monitoring solution works together for you
Dashboardsa are easy , very easy, allow you to show very fast issues and explain issues and incidents
What do you dislike about the product?
Priding , the pricing seems to be a "little" hard to understand and someetime you get overwhelmed by it , mainly with the log management solution that can suffer peaks
What problems is the product solving and how is that benefiting you?
basically all , easier to find issues in dev and qa , faster debug of production issues , and the watchdog raises things that we didn't even think to check; it's an all-around platform


    Wenbo T.

Good product

  • May 28, 2023
  • Review provided by G2

What do you like best about the product?
Nice UI, good functionalities, can satisfy the requirements.
What do you dislike about the product?
- price is high
- high learning curve
- needs more documentation to setup
What problems is the product solving and how is that benefiting you?
Solving observability needs, can visualize bugs and exceptions.


    Marketing and Advertising

Easy to work with and continually improving!

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Datadog has continually improved its product to increase my visibility into my running application.

In addition to raw information, their correlation facilities provide an awesome way to navigate the entier application.
What do you dislike about the product?
The only downside to Datadog is that the raw stats do not always aggregate in an expected way. This can be discovered via early testing so that stats can be adjusted.
What problems is the product solving and how is that benefiting you?
Visibility into my running application. This allows me to definitely answer, "Is My Product Working."


    Michael S.

Ensuring bug-free software with Datadog

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
When it comes to monitoring our database servers and cloud applications, I love the reliability that Datadog provides. It allows me to work on my computer knowing that everything is running smoothly, while providing a safety net in case something goes wrong or starts to consume too much power. This way, I'm able to quickly identify problematic processes and fix them before any serious damage is done - which gives me tremendous peace of mind.
What do you dislike about the product?
I do not like that Datadog requires users to register somewhere else if they want to upload a profile picture. It's too time-consuming and unnecessary for me, as it would be easier not to submit an image at all than to go through the tedious process of creating or finding an avatar, downloading it, and then uploading it to their platform.
What problems is the product solving and how is that benefiting you?
DataDog has helped me eliminate the surprise of server resource outages by providing proactive alerts so I can identify and resolve problems before they affect our customers.


    Semiconductors

A fantastic observability tool

  • May 02, 2023
  • Review provided by G2

What do you like best about the product?
Data dog is easy to setup and can integrate with applications,networks, servers?databases at ease.
What do you dislike about the product?
Pricing model it is very expensive. It offers per device license which very high
What problems is the product solving and how is that benefiting you?
Our observability needs
Log management
Point monitoring
Correlation and alerting
Synthetic monitoring