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Reviews from AWS customer

7 AWS reviews

External reviews

705 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

It's snowing in Canada

  • November 28, 2019
  • Review provided by G2

What do you like best about the product?
We are using the dashboards for databases monitoring and some cloud integration. It's easy to set up, alerting is also easy to set up.
What do you dislike about the product?
Sometimes there is a delay before the metrics shows up on the dashboards, which can be up to 5 min and is very important during critical incidents.
What problems is the product solving and how is that benefiting you?
We are monitoring databases in Datadog, with some alerting. It helps a lot to understand when there is degraded performances.


    Jay G.

I'm a borderline fanboy at this point

  • November 28, 2019
  • Review provided by G2

What do you like best about the product?
Datadog is building out a platform that covers not only all logging and monitoring needs, but also integrates them together nicely. The interface has a consistent feel, and the support staff is generally well-above averagee.
What do you dislike about the product?
It is a bit on thee pricey side in some areas -- there are a lot of competitive open-source solutions but I'm thankfully at a business that allows us to get tools like this.
What problems is the product solving and how is that benefiting you?
We are leveraging Datadog for general metrics, APM, and as of recently... logs. The ability to view associations between these pillars is a great benefit that we didn't have when using separate tools.


    Collin H.

Datadog as our APM

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Datadog is a complex software, but after using it for a while, you will notice you always have to do the same process, so it becomes easier and you can master it within time. The interface is simple and the visuals are clean, something that's really helpful to address most of our technical needs. It allows for customization of the dashboards, so you can make them more suitable for yourself.
What do you dislike about the product?
Datadog is a bit complicated at first. The Setup and configuration are hard to do correctly, so you may need the help of a specialist to do this
What problems is the product solving and how is that benefiting you?
We deployed Datadog as our APM and it has worked out just great. Among several options of similar software, we decided to pick Datadog because it provided the best general view of our environment and our system's performance. Datadog works very good by itself, but we decided to integrate it with ServiceNow, and it was even better. Our newest employees in the IT department usually learn and adapt to Datadog's services quickly and without complications.
Recommendations to others considering the product:
I would recommend Datadog for medium size businesses that have to handle with complex software and many systems to be managed. It could work good for bigger companies as well, but they could get stuck at some point, as Datadog has its limitations, especially if it has to handle with many computers. And for smaller companies, some of its biggest features could be wasted.


    SeungYong O.

Good product

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
It has enough features for monitoring, easy to use, good manuals, price-worthy.
What do you dislike about the product?
lack of notifications for breaking changes. I should check datadog blogs by myself to catch those changes.
What problems is the product solving and how is that benefiting you?
Monitoring and alerting.


    Information Technology and Services

Aggregating all our logs

  • October 04, 2019
  • Review provided by G2

What do you like best about the product?
We use datadog to aggregate logs from very different source and easily dig through them. Viewing logs in context is amazing to identify and solve issues quickly
What do you dislike about the product?
It’s a bit more complex to setup than other alternatives
What problems is the product solving and how is that benefiting you?
Aggregating logs from disparate sources


    Debabrata P.

Single point of solution to resource monitoring and healthcheck

  • September 09, 2019
  • Review provided by G2

What do you like best about the product?
With datadog you can quickly get up and running. May be the easiest among all out there. Since it enables you to put everything into one dashboard irrespective of their zone,VPC or environment type we can have one bookmarked place to look at for the first report. Once you figure out how to set up datadog agents then it's a one point of solution. Integrating it to IMs like slack is really easy and thresholds can be set individually to prioritize alerts.
What do you dislike about the product?
Database monitoring would have a delay if agent is set up. If you have a complex structure of DB infrastructure. this is going to be pain point. The UI could have been a little better, but not a blocker issue
What problems is the product solving and how is that benefiting you?
Infrastructure and resource monitoring. Healthcheck, Batch jobs monitoring and follow up. IM notifications for failures.
With the help of datadog we were able to provide a one stop solution for support and maintenance team for resource availability and health check which are spread across various zones and VPC. We even merged various products to one single dashboard and hooked the threshold alerts to IMs like slack to automate alerting and eventually reducing the reaction time significantly.
Recommendations to others considering the product:
If you have a large set of resources spread across various zones and you don't have too many people monitoring it's health, datadog is the way to go. It can be hooked to IMs which takes out most of the know alerts without even getting into Datadog


    Ignacio A.

Great reporting and alerts

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
its alert system, it helped to quickly identify an ongoing issue in PROD
What do you dislike about the product?
some of its query filters are hard to understand
What problems is the product solving and how is that benefiting you?
server uptime metrics


    Consumer Goods

Great logs analysis tool

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
Really nice the way Datadog let the users search and do queries of a particular container/app, and also allows you to track related logs among other containers.
What do you dislike about the product?
Is not that easy to setup the different keywords or tags, by this I mean to allow the user to use some particular tags from logs to search/filter. You need to index those tags.
What problems is the product solving and how is that benefiting you?
We use Datadog as a centralized log monitoring tool. We have several containers and apps running, and all the logs are processed and indexed by Datadog.


    Information Technology and Services

Analytical and united view for logs

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
It provides united view of logs from multiple servers that is best
What do you dislike about the product?
It doesn't maintain the history of logs.
What problems is the product solving and how is that benefiting you?
We are having load balancer which have two log files l, so to get a united view of logs we use this.
Recommendations to others considering the product:
Provides a perfect matrices and analytical view of logs.


    Mauricio S.

Great for logs analysis and bugs detection

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
You can track and view logs in real time, really helpful. I like the feature where you can create a custom view of a set of logs (with custom filters, column parsing and more).
What do you dislike about the product?
It gets complicated to use or know all the available features that Datadog has. Interface is tricky to use sometimes. Some filters are hard to use if you haven't mapped all the fields.
What problems is the product solving and how is that benefiting you?
Logs tracking in real time, with the possibility to filter in various ways when needed.
Recommendations to others considering the product:
Try it out! It is going to the right direction. But still some interfaces and ux to fix and make more understandable. However, it performs well and it is really useful. Real time logging works well.