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Reviews from AWS customer

7 AWS reviews

External reviews

705 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Hart Q.

Monitor each instances on the cloud

  • August 08, 2019
  • Review provided by G2

What do you like best about the product?
Datadog is a tool that's very easy to use, with a very complete interface and enough options and features make possible all our requirements. It includes dashboards where you can check how is the development of the process in real time. Customer service is another great thing from Datadog, as it's always helpful with any of our questions. Whenever you encounter any specific issue, they will always be responsive to you.
What do you dislike about the product?
When I'm working on creating new dashboards, it's always hard to do it and it tends to run really slow and take several minutes before actually start working. I thought it was something that had to do with the computer, but then I discover it happened in every computer where Datadog was setup.
What problems is the product solving and how is that benefiting you?
In the IT department of my business, Datadog is used to set and trigger alarms when our systems perform a specific task. We integrate it with ServiceNow and results has been great, as it allows us to monitor each one of our instances on the cloud from anywhere we are, and we can still store and index the Datadog alerts.
Recommendations to others considering the product:
Datadog is a great solution for system management. I would recommend it for companies with many computers and specific requirements, that knows exactly what they want to monitor. It's also suited for companies with complex systems, as it will help them to monitor its performance in real time and take the best decisions possible.


    Rex J.

Excellent monitoring tool

  • July 30, 2019
  • Review provided by G2

What do you like best about the product?
The monitoring ability allows us to debug and troubleshoot our data and also be used to present analysis to upper management when needed
What do you dislike about the product?
There is a high learning curve to get the initial onboarding configuration process to be working, which typically requires a developer or someone with extensive programming experience to set up.
What problems is the product solving and how is that benefiting you?
We monitor the end to end support for our applications and use this data to debug, troubleshoot and analyze the information to be used for presentations


    Harry P.

Monitor your public cloud with APIs

  • July 30, 2019
  • Review provided by G2

What do you like best about the product?
Datadog allows us to handle all in one single platform, as its system is based on handling centralized data. The most important operative processes tend to be mechanical and, therefore, easy to use even for people with low experience with this tool. Whenever you have a question about the functionality of the software, it has a very extensive API documentation all of your questions will be answered.
What do you dislike about the product?
Datadog has a steep learning curve, but this can be solved with regular practice and training. Although it offers several integration options, the integration with AWS present some issues, as some configurations has to be done manually. Other than that, we have no more troubles in this matter, but I still think there's a lot of room for improvement.
What problems is the product solving and how is that benefiting you?
Datadog was deployed in IT department, and we use it to monitor our public cloud, as it allows us to check in real-time our cloud-based with APIs. Any sub-team across the IT department uses Datadog to gain insights into the platform and read any sort of information with its respective metrics, such as container, ELB, memory usage, network stats, etc.
Recommendations to others considering the product:
Datadog is great for setting up monitors and alerts, so you can get notifications on any underlying issue ahead of time before a major failure occurs. If you require a tool for monitoring instances in the cloud, this will be great choice for you. The graphs, dashboards and alerts will give DevOps members complete control over the performance of the system.


    Kent L.

Excellent use of monitoring for our cloud services

  • July 25, 2019
  • Review provided by G2

What do you like best about the product?
Extremely well detailed analytics for our cloud services
What do you dislike about the product?
A little bit on the pricier side, so we need to scale back on our usage at times
What problems is the product solving and how is that benefiting you?
We use this to monitor our cloud services, primarily for our VR infrastructure.


    Clark P.

Daily provisioning tasks after maintenance

  • July 22, 2019
  • Review provided by G2

What do you like best about the product?
Datadog shows short, simple and easy-to-understand graphs to give an appropriate overview of the system's performance, which is great because it turns something that’s really complex into a very simple visual representation that can be understood quickly. It can be integrated with Cloud Watch, so you can monitor even without the agent installation, a very cool asset of an already powerful tool. Also, it provides a lightweight agent on hosts.
What do you dislike about the product?
Datadog is an expensive software compared to other similar tools, like Zabbix and Icinga. I think it should come with a custom query language, which could be very handy for programmers. Also, it would be great if they could reduce the delays in monitoring agent response time.
What problems is the product solving and how is that benefiting you?
Datadog is used in the IT Department, specifically by the Critical Incident and Network Ops teams to identify, tag, and respond to alerts within the company. It provides a variety of data to manage and maintain the existing infrastructure for internal and external sites and applications. This software is very useful for daily provisioning tasks prior or after any maintenance.
Recommendations to others considering the product:
I would recommend Datadog to any company, regardless of its size, that wants to get a deeper understanding of their systems and services. It works perfect for projects where you want to determine what quantifiable data would lead to success. I think Datadog would be unappropriated for financial information. On this case, I would recommend using a specific tool for that.


    Aleksandr K.

Best Metrics

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
I like how easy it is to configure everything on the DataDog. If I want to add some metrics and visualize it, I can easily do that in a matter of few hours. Really good documentation and well written. I also enjoy the support team that is always ready to help out with any problems.
What do you dislike about the product?
I don't really like some of its functionality with alarms and notifications. I think it could be better improved. But overall, I really enjoy it more than any other tools that I have used in the past. Easy configuration and integration.
What problems is the product solving and how is that benefiting you?
I am solving different problems with Datadog:
- visualization of data;
- metrics monitoring;
There are certain benefits I have realized so far:
- best visualization that can be achieved with more work hours with ELK stack, but Datadog has more functionality that one can tune ELK on to have;
- easy integration with other tools and notifications to Jira, email, Slack, etc.
Recommendations to others considering the product:
I think it's heading to the right direction but Datadog needs to work on its documentation.


    Owen M.

Complicated software

  • May 28, 2019
  • Review provided by G2

What do you like best about the product?
At all times this software warns about the performance of each program that is installed on the computer or how is the overall performance of the computer I am working to know if there is something that causes it to slow down or is on the verge of being damaged, with these observations that makes this software everything is well monitored and is in perfect condition always allowing work without complications and with 100% performance for greater agility and without delays
What do you dislike about the product?
Its complicated use since I acquired it made me generate more knowledge of the basic knowledge I had for the configuration of these software and I had a long learning but that helped me to learn much more and expand my knowledge to improve each day the platform of a more functioning full
What problems is the product solving and how is that benefiting you?
The capacity that has for its development and good monitoring to be supervising all the app of the system and the use that it is having is verifying if it is apt to work in the registered team or it is better to make an update in the system before working and start use the app and that in the middle of the work causes me failures that would waste my time and my work, that's why datadog from the beginning informs me the status of each app and its performance


    Beatriz M.

Datadog is great for monitoring applications and ensure it’s performance

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
It is perfect for monitoring your applications performance, showing up all the relevant information in real time. With Datadog you can set alarms to notify any irregularity within the system. The API is very simple, so it allows integration with several applications or services. Besides, it allows for creation of a centralized source of data. About their costumer support, it’s very helpful and responsive.
What do you dislike about the product?
Although it has many benefits when monitoring your system, it also has some limitations when it comes to report and analyze. It does not have the right tools for doing advanced graphing operations. Also, Datadog needs to be more robust in order to improve its comercial image and become more reliable to the audience. When it comes to billing, it isn’t completely straightforward, being confusing at times, while you end up without understanding the monthly costs.
What problems is the product solving and how is that benefiting you?
Datadog is an excellent monitoring solution. We use it to monitor our applications and ensure it’s performing well. It is adopted across the entire company, but it is managed by the IT department. It’s perfect for tuning our software applications. I consider it as a key solution for our company, ensuring our infrastructure with a fast and reliable service.
Recommendations to others considering the product:
Datadog is a great solution for displaying server metrics and trigger alerts whenever an issue appears. If you ever have any issue with the software, the costumer support will always be there to answer properly. However, I would not recommend Datadog for doing advanced mathematical operations. On those cases, it may be necessary to integrate with another BI tool.


    Kevin G.

Product of great interest

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
It gives me a balance in the work to know how is the performance of each app and each installed software that works and so be aware of each one or that is consuming many resources in the system that makes it slow and does not allow me to execute the actions that I need to do to make my work efficient, without Datadog I could not know which are the app that cause discomfort and that delay me in my work and its good support allows me to have the confidence to ask all the complications that are caused for make your cash settlement in a short time
What do you dislike about the product?
When I started using this platform I found it very complicated to use that I did not know where to start, it caused me a lot of headaches to know how it was working and what other functions it offered, the technical team explained to me but there were vocabulary that did not understand what I was doing. I call for help from a senior engineer who knew more about the issue and put the correct configuration to what I realized that if I did not know about programming and systems at a high level, not anyone can start doing the configuration because it will not succeed
What problems is the product solving and how is that benefiting you?
The customer service is always helping all the problems are solved so that the platform works properly monitoring each app installed in the system and make everything have an optimal performance so that it does not collapse its proper functioning


    Christian K.

Monitoring service

  • May 15, 2019
  • Review provided by G2

What do you like best about the product?
I can install multiple platforms in the system with the assurance that Datadog will monitor one by one very well verifying that its operation is correct and that the system progresses optimally without difficulties

The analysis that Datadog performs with each platform is very safe I have the peace of mind that if it is being monitored everything will work with its performance to the maximum without errors or low performance
What do you dislike about the product?
The function it performs is very good but for this you have to know how to configure correctly and this takes time because the initial configuration is not so simple, it took me time to learn because it is a very broad platform with many functions that makes it a pretty guide How extensive is its operation
What problems is the product solving and how is that benefiting you?
The commands executed by this software are advanced and without error index, allowing to have a high performance system monitoring that all the platforms that I have installed work correctly, which makes me work with the certainty that any performance that this low percentage is going to inform datadog