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Reviews from AWS customer

7 AWS reviews

External reviews

705 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Joshua K.

All my data and security in one place

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
Single pane of glass overview of all our infrastructure. Easy to investigate application issues and cost reports
What do you dislike about the product?
Costs can creep up when you add more services
What problems is the product solving and how is that benefiting you?
Helps fill in gaps for security monitoring


    Raja A.

The Best Observability Tool for Cloud

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
Ease of integration with all Major Cloud Platforms.
Ease of APM setup.
Ease of custom dashboards and widgeting.
OpenTelemetry support.
AI for outlier detection, anomaly detection and correlation in a distributed microservices archtiecture.
What do you dislike about the product?
The docs for integrations could be more user friendly.
Too many features sometimes overwhelm a casual user and distracts debugging.
What problems is the product solving and how is that benefiting you?
Having observability for the entire tech stack of the enterprise in one place. It acts as a single tool for all distributed developer teams to instrument metrics for their applications.


    Aviv Y.

Datadog is useful for reading logs

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
what I like best about DataDog:
1. it provides a user-friendly interface to track down logs.
2. It allows to track and fetch logs according to specified time-frames.
3. Log appear live, so usage is useful to tracking down logs when on the spot.
4. Bug-tracking can be presented in a convenient way to help testers and developers during bug fixes.
What do you dislike about the product?
What I dislike about DataDog:
1. User interface contains an overwhelming amount of features that make it difficult to navigate through.
2. Categorization is often innacurate and causes problems with finding specific logs.
3. Time-frame functionalities are often buggy and unreliable.
4. It's unclear how to integrates bugs from application in development to DataDog log system.
What problems is the product solving and how is that benefiting you?
Problems that Datadog solved for me:
1. Is a solid platform to track down logs.
2. Helps tracking progress with bug discovery and bug fixes.
3. Helps with monitoring over database and server performances.
4. Allows to display live logs from current usage of application in development.


    Ivan M.

A product for everything

  • April 17, 2025
  • Review provided by G2

What do you like best about the product?
Datadog has a product to solve almost any observability problem you may have. It's simple to implement into your workflow, and data will start enriching the rest of the products immediately.
What do you dislike about the product?
The pricing struture is confusing, and the support agents are very hit or miss in understanding your problem.
What problems is the product solving and how is that benefiting you?
We use Datadog for performance and error monitoring, application Performance Management, and security protection with the application security module.


    Siebert T.

Datadog ASM has really helped protect our application in real time with the WAF

  • March 28, 2025
  • Review provided by G2

What do you like best about the product?
Protection of our apps with easy setup and hands-off prevention of attacks and scanning
What do you dislike about the product?
Pricing is quite steep - there are probably specialised tools that are cheaper
What problems is the product solving and how is that benefiting you?
Datadog is fully protecting our applications from malicious requests. It uses intelligent detection to allow regular traffic and block suspicious activity.

This stops security scans and other attacks right in their tracks.


    Mike C.

Datadog an easy, visual way to monitor servers or containers

  • January 21, 2025
  • Review provided by G2

What do you like best about the product?
Datadog lets you visualize your server environment, from event logs to physical health
What do you dislike about the product?
A lot of the more advanced features require editing hidden config files
What problems is the product solving and how is that benefiting you?
We couldn't visualize our server health and needed to retain logs for legal reasons. It solved both these problems.


    reviewer1599867

Great technology with a nice interface

  • January 20, 2025
  • Review provided by PeerSpot

What is most valuable?

The technology itself is generally very useful and the interface it great.

What needs improvement?

There should be a clearer view of the expenses.

For how long have I used the solution?

I have used the solution for four years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and support?

I have not personally interacted with customer service. I am satisfied with tech support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I am using ThousandEyes and Datadog. Datadog supports AI-driven data analysis, with some AI elements to analyze, like data processing tools and so on. AI helps in Datadog primarily for resolving application issues.

How was the initial setup?

It was not difficult to set up for me. There was no problem.

What was our ROI?

I can confirm there is a return on investment.

What's my experience with pricing, setup cost, and licensing?

I find the setup cost to be too expensive. The setup cost for Datadog is more than $100. I am evaluating the usage of this solution, however, it is too expensive.

What other advice do I have?

I would rate this solution eight out of ten. 


    Timothy Spangler

Makes it easy to track down a malfunctioning service, diagnose the problem, and push a fix

  • January 07, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Datadog for monitoring and observing all of our systems, which range in complexity from lightweight, user-facing serverless lambda functions with millions of daily calls to huge, monolithic internal applications that are essential to our core operations. The value we derive from Datadog stems from its ability to handle and parse a massive volume of incoming data from many different sources and tie it together into a single, informative view of reliability and performance across our architecture.

How has it helped my organization?

Adopting Datadog has been fantastic for our observability strategy. Where previously we were grepping through gigabytes of plaintext logs, now we're able to quickly sort, filter, and search millions of log entries with ease. When an issue arises, Datadog makes it easy to track down the malfunctioning service, diagnose the problem, and push a fix.

Consequently, our team efficiency has skyrocketed. No longer does it take hours to find the root cause of an issue across multiple services. Shortened debugging time, in turn, leads to more time for impactful, user-facing work.

What is most valuable?

Our services have many moving parts, all of which need to talk to each other. The Service Map makes visualizing this complex architecture - and locating problems - an absolute breeze. When I reflect on the ways we used to track down issues, I can't imagine how we ever managed before Datadog.

Additionally, our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a
multitude of programming languages. We haven't found a case yet where we
needed to roll out our own solution for communicating with our instance.

What needs improvement?

A tool as powerful as Datadog is, understandably, going to have a bit of a learning curve, especially for new team members who are unfamiliar with the bevy of features it offers. Bringing new team members up to speed on its abilities can be challenging and sometimes requires too much hand-holding. The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data. This would give them the confidence to navigate the tool and make the most of all it offers.

For how long have I used the solution?

The company was using it before I arrived; I'm unsure of how long before.


    yash m.

Vendor Interactions Relation Management - DataDog

  • December 01, 2024
  • Review provided by G2

What do you like best about the product?
One of the most thing being liked about datadog is the detailed information of the the track of the application, its request/response, error/log traces, complete api information with integration of the application servers, databases making sure the application remaining up and running throught the business working hours without any intereptions.
The complete visibility of the error traces makes it easy to track down any issues reported and thus making its fixes.
What do you dislike about the product?
When integrating the application its servers the database the cost is quite high. also when it comes to large applciation wiht heavy database it is tough to integrate.
What problems is the product solving and how is that benefiting you?
Datadog helos in monitoing the entire application inclusing the servers, databases, api its request response error log and traces. Also with error success rates and different views a developer can easily configures the application in datadog and wntire application can be monitored easily in just few clicks. The benefits it gives to business is the applicaiton availability 24x7 and easy access to logs thus eliminating the problems and ensuring working of the application.


    Nabeel S.

Very intuitive UI and powerfull integration

  • November 26, 2024
  • Review provided by G2

What do you like best about the product?
We have deployed Datadog for our all cloud deployments in AWS cloud. A large number of integrations allow us to literally monitor everything. From AWS cloud infra to hosted compute whether it be physical, virtual or serverless. We are using Datadog to monitor our endpoints and UI testing of the applications through synthetic tests.
Deployment is super easy and quick with highly skilled support team. Datadog is one of the most frequenctly used tool in our organization and its been great. Documentation is very detailed and has improved over time allowing us to setup everything without major hurdles.
What do you dislike about the product?
Some features are limited when compared to compatitors. We used to monitor the infra through NewRelic which offered more visibility into the running processes but Datadog is limited when it comes to manual process monitoring.
What problems is the product solving and how is that benefiting you?
Visibility to monitor the infrastructure, network, applications and databases was needed to optimize cost and resource right sizing. We also needed to monitor the infra and applications to keep track of whats happening and troubleshoot issues when they arrise. Datadog has helped us in doing this and we are satified with it.