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Reviews from AWS customer

14 AWS reviews

External reviews

227 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    CHINTAN MEHTA

Consolidating security tools with comprehensive cloud visibility

  • November 20, 2024
  • Review from a verified AWS customer

What is our primary use case?

We used Orca Security for Cloud Security Posture Management (CSPM), vulnerability assessment, and several other security controls, including Shimless Security. It helped us consolidate our security tools and provided a central view for organization-wide visibility.

What is most valuable?

The best features of Orca Security include its ability to perform a lot of security controls without requiring any installation of agents, making it very easy to set up. This feature allowed us to replace a lot of tools with one comprehensive platform, enhancing our ability to consolidate the security footprint on a large scale.

It provided us with visibility from a central point, increasing our view from the previous thirty percent to a full one hundred percent of our cloud environment. This comprehensive view facilitated improvements in our security posture.

What needs improvement?

The documentation for Orca Security could be improved. The compliance framework also needs enhancements, especially concerning integrations with other tools like ServiceNow's vulnerability modules, which are not as mature as expected.

It should also increase its capability to ingest data from other security tools like CloudSight for endpoint detection and provide real-time monitoring.

For how long have I used the solution?

I was an administrator of Orca Security in my previous organization for almost two years.

What do I think about the stability of the solution?

There were some stability issues in the initial months of using Orca Security, but overall, it has room for improvement and is rated seven out of ten.

What do I think about the scalability of the solution?

Orca Security's scalability is rated nine out of ten due to its challenge in scaling Kubernetes workloads, which require additional steps on top of connecting cloud accounts.

How are customer service and support?

The technical support has room for improvement. The expertise levels could be improved, and on a scale from one to ten, I rate the support as six or seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used several other tools before Orca, such as Microsoft Defender, Twistlock (Prisma Cloud), Rapid7, and AlgoSec. Orca Security replaced these by consolidating their functionalities into a single platform, which helped us save significant costs.

How was the initial setup?

The initial setup of Orca Security was easy. We started with the cloud accounts we already had visibility and control over, then presented its value to the organization.

What was our ROI?

Orca Security significantly improved our visibility from 30% to 100%, enabling better security posture improvements rather than just general cost savings.

What's my experience with pricing, setup cost, and licensing?

The cost of Orca Security is competitive compared to other market solutions.

What other advice do I have?

I would recommend Orca Security to other users and rate it eight out of ten.


    Education Management

I have been supporting and learning the Orca product to deploy the VM alerting.

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
The Orca Alerts Dashboard is very useful in the sense that it contains a ton of features, ease of integration and use as far as creating new customized dashboards.
Orca has already pre-selected the best practice alerts for your company to focus on, by pulling them in from all of the most pertienent compliance frameworks enabling you meet understand and meet your compliance needs.
What do you dislike about the product?
I will say that my organization has been involved with assisting in beta groups to test and validate data and feature functionality. Orca has many new releases planned for 2025 and I'm hoping the new Compliance service will be released ASAP.
What problems is the product solving and how is that benefiting you?
Orca Security is enabling my Cloud Security team a hollistic view into our overall cloud posture management across all three of our cloud service providers from one tool.


    Sripriya V.

Great & smooth experience

  • November 15, 2024
  • Review provided by G2

What do you like best about the product?
the flexibity & it being the agentless platform. supporting multi cloud
What do you dislike about the product?
dislike the fact that many CVEs will be categorized under service vuln & vuln software
What problems is the product solving and how is that benefiting you?
it makes sure all the assets on different cloud platform are at 1 place & gives the complete details of those


    Automotive

Orca CNAPP

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
What I like best is its agentless architecture; there's no need to install agents on each workload, which significantly reduces friction and speeds up deployment across our cloud estate.

Orca's compliance reporting and automated inventory give us excellent insights across our assets, which is invaluable for audit preparation.

The contextual alerting and prioritization features in Orca are also standout advantages. It cuts through the noise by correlating security issues to highlight the most critical risks in the environment, saving time and reducing alert fatigue.

Excellent customer support from our account team.
What do you dislike about the product?
Limited reporting capabilities, we had to create custom reporting platforms to track alert statistics over time.
What problems is the product solving and how is that benefiting you?
Orca solves the issue of being able to scan lambda and kubernetes workloads in our production environmenets and in our pipelines.


    Nilay A.

In-Depth Cloud Security Monitoring and Vulnerability Detection

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
The platform offers clear visibility into vulnerabilities and compliance risks, helping us prioritize and resolve issues effectively.
What do you dislike about the product?
The dashboard can sometimes feel cluttered with information, making it a bit overwhelming for newer users to navigate efficiently.
What problems is the product solving and how is that benefiting you?
Orca Security has greatly improved our cloud visibility by giving us agentless monitoring across all assets, which traditional tools often miss. It simplifies our security operations by consolidating vulnerability management, compliance, and threat detection into one platform. The risk prioritization feature is a huge benefit, allowing us to focus on the most critical issues first, saving time and resources.


    Insurance

Great cloud security platform

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
Orca provides greate visibility to our cloud environment, it helps us prioritise alerts and checks our environment with the latest vulnerabilities.
I really like the attack path feature it helps us closing gaps in our environments, also it provides as with a lot of the needed information about the resource or the alert that was triggered.
What do you dislike about the product?
Orca's searching capabilities could be better, sometimes it takes me more time than needed to be able to use their search engine.
Also I think the UI can be improved a little bit, with some alerts it can be overwhelming with the amount of details presented in the screen.
What problems is the product solving and how is that benefiting you?
I have been using Orca Security for managing my cloud infrastructure, and overall, it helped me resolve a lot of issues for both cloud configuration and cloud vulnerabilities.


    Banking

Great visibility

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
To gain full visibilty in cloud environments
What do you dislike about the product?
Vuln sources / False positives
GUI
Documentation
What problems is the product solving and how is that benefiting you?
Visibilty about the cloud security posture


    reviewer2593152

Detect vulnerabilities and compliance issues quickly with flexible filtering and visualization

  • November 12, 2024
  • Review from a verified AWS customer

What is our primary use case?

We are using it for cloud security posture management to detect vulnerabilities, misconfigurations, threats, and malware in our cloud environment.

How has it helped my organization?

Orca has helped us reduce the time it takes to address cloud security alerts because of its risk-based calculation and immediate notifications for critical assets and popular vulnerabilities.

What is most valuable?

One of the valuable features of Orca Security is its design and options that allow flexible filtering and user-friendly visualization.

Additionally, it covers a large scope of vulnerabilities, CVEs, malware, and misconfiguration. It also helps identify compliance issues in our cloud environments like AWS or GCP.

What needs improvement?

Orca needs improvement in snoozing or dismissing specific alarms. Currently, snoozing dismisses all future vulnerabilities related to a CVE. Another improvement is in handling alerts for multiple files with the same CVE; it should provide an option to manage each file separately without affecting others.

For how long have I used the solution?

I have been using Orca Security for around one year.

What do I think about the stability of the solution?

We have experienced some problems with the frontend, which occurred around three times a year, usually when updates introduced new lines of code that disrupted functionality.

What do I think about the scalability of the solution?

Scalability is automatically managed. When you onboard an organization, Orca will find new projects, folders, and resources without any additional effort required.

How are customer service and support?

I contacted support quite often, and they felt like family due to the frequency. I would rate the quality of support as nine stars out of ten due to their quick and helpful responses.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used CrowdStrike before but was not happy with its features in the CSPM realm. Many of my friends in cybersecurity use Wyz and are pleased with it.

How was the initial setup?

Seventy percent of the deployment was completed successfully with documentation. However, we needed support from Orca for AWS onboarding. GCP was the easiest to onboard, followed by Azure, with AWS being the most challenging.

What's my experience with pricing, setup cost, and licensing?

Pricing is flexible, depending on the number of licenses, contract duration, and future plans. The initial price seemed high, however, after negotiation, the final price was ideal.

Which other solutions did I evaluate?

I evaluated CrowdStrike and have heard positive feedback about Wyz from peers.

What other advice do I have?

New users should have admin rights and follow Orca's clear documentation and web interface instructions for onboarding.

It's rated eight out of ten for its overall performance.


    Computer Software

Orca Security Review

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
It has a useful dashboard and general user interface. It alerts on the most important issues.
What do you dislike about the product?
I am new to the product and I do not dislike anything so far.
What problems is the product solving and how is that benefiting you?
It gives us the necessary alerts needed to help keep our environment safe.


    Information Technology and Services

One of the best cloud security tools that deepen your knowledge and keeps you secure in the cloud

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
The product managers know well the cloud security business and are open to improve the product based on the client suggestions.
Navigation flow is nice as well as the findings that go more in depth.
What do you dislike about the product?
Right now the RBAC. There are issues when multiple teams share the same cloud account and you want to measure their security.
Also would have been nice to have an onboarding in 3 steps: Control Plane, Data Plane and Scanning of the Managed Databases.
What problems is the product solving and how is that benefiting you?
Bringing visibility into the cloud environments and helping to fix vulnerabilities and security issues;