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Customer Identity Solutions

Ping Identity | 1

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External reviews

101 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Adrian B.

Great way to secure your company identities

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
Ping Identity products are easy to install, really fast and stable
What do you dislike about the product?
Ping Identity documentation needs improvement as it's not the best to search on it
What problems is the product solving and how is that benefiting you?
Ping Identity products are used to provide secure and fast Identification Authentication and Authorization


    Financial Services

Ping G2 Review

  • April 20, 2021
  • Review provided by G2

What do you like best about the product?
OOTB functionalities, ease of use and customer service
What do you dislike about the product?
Cloud integration, comparisons with other vendors such as Okta
What problems is the product solving and how is that benefiting you?
Cusomer IAM, Workforce AM and MFA


    Insurance

Great Products

  • April 20, 2021
  • Review verified by G2

What do you like best about the product?
Have been using Ping products including Pingone, Pingfederate. Great products & easy to administer
What do you dislike about the product?
Currently we use on-prem solutions but would like to consider to move to cloud offering
What problems is the product solving and how is that benefiting you?
Customer Identity Access Management & Workforce Authentication & authorization


    Airlines/Aviation

Identity secured!

  • April 20, 2021
  • Review provided by G2

What do you like best about the product?
MFA and Single sign on. I also like the ability to use token from many MFA providers.
What do you dislike about the product?
Seamless integration with other IAM and SSO products.
What problems is the product solving and how is that benefiting you?
team collaboration and ease of user managment


    Hospital & Health Care

Ping Identity - Super Flexible for the Enterprise

  • January 24, 2021
  • Review provided by G2

What do you like best about the product?
Support is excellent. Product is super flexible.
What do you dislike about the product?
The deployment options are a little behind the competition but this also plays to Enterprises that are and will be in a hybrid disposition for some time. They are starting to offer full SaaS now.
What problems is the product solving and how is that benefiting you?
Authentication, Authorization, and Provisioning problems using open standards but also other complicated authentication scenarios due to PingFederate's flexibility. We are leveraging it for Internal employees and customers.


    Hospital & Health Care

Border control

  • December 14, 2020
  • Review verified by G2

What do you like best about the product?
We are using PingAccess as a border control mechanism in connection with PingFederate for token exchange. Like the strong functionality of SDK for custom plugin and Groovy script.
What do you dislike about the product?
Disorganized items accross many meny items.
What problems is the product solving and how is that benefiting you?
Border control
Recommendations to others considering the product:
Definitly


    Keith V.

PingOne For Customers works pretty well

  • December 10, 2020
  • Review verified by G2

What do you like best about the product?
It's pretty easy to use once you understand how it works. I've never experienced down time while trying to access Ping Identity.
What do you dislike about the product?
I don't like how the communication at the API layer is based on changing the content type instead of using a standard RESTful API. To me this seems like some kind of security by obscurity. I don't think that it is, but this method was not intuitive for me to learn.
What problems is the product solving and how is that benefiting you?
I'm using it as my SSO solution. It's helped us to integrate fairly easily with 3rd party vendors and to provide custom data for platforms such as WordPress to easily consume.
Recommendations to others considering the product:
Make sure that you get a good implementation partner when implementing PingOne


    Anthony S.

Reliable software that "just works"

  • December 08, 2020
  • Review verified by G2

What do you like best about the product?
Ping utilizes open standards that help increase its interoperability with other applications. This use of open standards and overall stability makes it an excellent platform to base user authentication upon. The provided upgrade utility makes upgrades easy to perform. The professional services group from Ping have also been excellent and have been a true partner during implementation and other additional projects.
What do you dislike about the product?
Upgrades of PingFederate can be a bit of a hassle since major upgrades need to be done at the same time, meaning that you can not run mixed mode servers in the same cluster to make zero downtime upgrades easier. There are ways to achieve this, but there are some hoops to jump through. Latest versions do allow for minor revisions to be upgraded with this zero downtime approach though so progress is being made.
What problems is the product solving and how is that benefiting you?
Ping Identity helps us solve use cases with OAuth and SAML as well as providing single sign on for a variety of applications we use. We have also solved MFA use cases with PingOne and PingID as well.
Recommendations to others considering the product:
Ping Identity makes useful products that work as advertised. Their commitment to open standards make them suitable to solve most use cases that you may have.


    Hospitality

A great tool and a great team

  • November 23, 2020
  • Review verified by G2

What do you like best about the product?
Great technology and a team of people happy to collaborate with customers in search of solutions.
What do you dislike about the product?
Would like to have a hard token for MFA that costs less than Yubikey.
What problems is the product solving and how is that benefiting you?
MFA and SSO. Ping allows us to address both of these needs at large scale.
Recommendations to others considering the product:
Ping is a great partner and an excellent tool suite for addressing identity needs.


    Karthick V.

Ping for IAM Federation, SSO, MFA

  • November 20, 2020
  • Review provided by G2

What do you like best about the product?
Easy to implement. Rich in capabilities, API interface for automation and integration. Self service password management. Role based access.
What do you dislike about the product?
Containerisation capabilities, PaaS capabilities.
What problems is the product solving and how is that benefiting you?
Internal and external network flows for access management. Authorisation. SSO. MFA.
Recommendations to others considering the product:
Highly recommended for enterprises who prefer a onprem/private cloud model than SaaS.