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Customer Identity Solutions

Ping Identity | 1

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External reviews

101 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Katie M.

Go to Security Solution

  • November 16, 2020
  • Review provided by G2

What do you like best about the product?
I love the mobile app. I used to train employees on using the desktop application to copy and paste their new code for access. I recently started using the app on my phone and watch. Now, with a swipe, I'm authenticated and ready for work. Simple solutions.
What do you dislike about the product?
No complaints so far about the PingID solution. Everything that I have used so far has worked brilliantly.
What problems is the product solving and how is that benefiting you?
We have several layers of security in our organization, require every VPN login to have strong levels of authentication. PingID offers that second factor that we need.
Recommendations to others considering the product:
Start with using the mobile app.


    Vamsi M.

PingFederate is an awesome SSO solution for our customers

  • November 16, 2020
  • Review verified by G2

What do you like best about the product?
PingFederate is very easy to setup, configure and establish federation with other identity providers seamlessly.
What do you dislike about the product?
None. We ran into couple of minor issues when implementing PingFederate disaster recovery solution, but the support team is very professional enough to step in and helped us along the way.
What problems is the product solving and how is that benefiting you?
We wanted our customers to authenticate against our Azure project without creating separate identities in our Active Directory. In addition to it, we want to configure a Single Sign On solution for our customers. It is such an easy to use software and as a newbie, it didn't take much time to understand how PingFed works.


    Information Technology and Services

One of the top hybrid access management platforms

  • November 10, 2020
  • Review provided by G2

What do you like best about the product?
The Ping platform provides options for cloud (IDaaS) or on-prem / customer cloud deployment. There are solutions for B2E, B2B and B2C scenarios.
What do you dislike about the product?
Ping's total solution is made up of a number of products (e.g. Ping federate, PingID, Ping Directory, Ping 1 for enterprise, Ping 1 for customers) and while flexibility is nice, it requires decisions to be made on which product to use to fit all use cases.
What problems is the product solving and how is that benefiting you?
Access management for B2B and B2C including integration with applications using standards-based integrations and legacy integrations.


    Information Technology and Services

Powerful Identity Security Platform That Is Trusted & Proven

  • November 10, 2020
  • Review provided by G2

What do you like best about the product?
Simplicity and integration, you can have Ping ID up and running quickly and it integrates nicely into virtually all security eco-systems. I also like that it allows for customer facing identity solutions that secures and doesn't complicate their log-ins or experience. Everything with Ping is seamless and powerful.
What do you dislike about the product?
There is nothing bad to say about Ping, considering its competitors you get a lot more value and peace of mind knowing that your databases and network is secure. It's hard to say anything bad about Ping because it solves so many problems and simplifies the work for IT teams.
What problems is the product solving and how is that benefiting you?
Ping makes it easy to solve identity problems by having a platform that solves all modern pain points. It is trusted by top industries and their team is always available to help with any questions along the way. I like the clean and easy to understand interface.
Recommendations to others considering the product:
Evaluate the space and make sure you get a demo or POC from Ping before settling with another vendor. I have no doubts you will find Ping to be the best in this space. Ping is very clean and powerful and allows you to secure your databases and network with ease.


    Retail

A tightly Integrated Product built from he ground-up

  • November 10, 2020
  • Review provided by G2

What do you like best about the product?
The products are lightweight, containerized, have an API First approach. This makes it very easy to customize or use out of the box depending upon your needs. Very technical support and can help resolve most queries.
The best thing was that the product never broke and could chug along as if it never even exists. Very low operational costs because the products sturdiness.
What do you dislike about the product?
Would have loved to see more Ping Access features to be part of federate. Also lacked some capabilities to expand around FIDO(date info). Risk capabilities were also getting built so we could not fully utilize all features.
What problems is the product solving and how is that benefiting you?
Most common identity problems around OAuth and Federation and having a single solution portfolio.
Recommendations to others considering the product:
Very powerful product. Evolving with a solid community behind it. The Ping team is always in front of proposing new specs to improve authentication. So customers of Ping do not have to worry about being left behind or feel that they have not got all the features available to them compared to competitive product.


    Andy B.

One of the BEST SSO\MFA

  • November 10, 2020
  • Review verified by G2

What do you like best about the product?
Security with SSO and MFA - Implementing safe and secure ways that allowed our users easy access to our data and applications and not have to remember multiple usernames/passwords.
What do you dislike about the product?
When we first implement this, it was NOT a true SaaS solution, we had to host the server in our AWS.
What problems is the product solving and how is that benefiting you?
Not having multiple usernames/passwords to maintain
Recommendations to others considering the product:
Great SSO and MFA products


    Information Technology and Services

Ping Identity - easy to use

  • November 10, 2020
  • Review provided by G2

What do you like best about the product?
Simplicity of the UI and integration capabilities
What do you dislike about the product?
Nothing particular. Mobile client should be somehow improved. Instructions in it would help as well.
What problems is the product solving and how is that benefiting you?
Single Sign on


    Airlines/Aviation

Responsive to our authentication requirements

  • November 02, 2020
  • Review verified by G2

What do you like best about the product?
Great Professional Services staff! Ping Identity products use industry standard which makes integrating the software easy.
What do you dislike about the product?
Nothing comes to mind. I have no least helpful feedback.
What problems is the product solving and how is that benefiting you?
Ping supplies software for our Enterprise authentication services including MFA. Ping exceptionally provides a neutral standards based platform between AWS, Microsoft and other applications.


    Mining & Metals

Ping the enabler

  • November 01, 2020
  • Review provided by G2

What do you like best about the product?
Ping dose allow me to log in to my company credential with the tight security
What do you dislike about the product?
Every time I log in it ask for password. Should be automatic.
What problems is the product solving and how is that benefiting you?
Once i Log in, i don't have to reconnect and reconnect many time in a day. Save my time


    Tyler A.

Way Simple SSO, Authentication and Integrations!

  • October 29, 2020
  • Review verified by G2

What do you like best about the product?
Compared to implementing a SAML integration to integrate with an IDP, Ping makes configuring authentication way simpler. Depending on what you're trying to accomplish you can have an application up and running using Ping in a matter of minutes.
The abstractions around applications and connections make integrating with a third party easy.
What do you dislike about the product?
The UI/UX leaves a little to be desired, navigating the process of configuring your application or accomplishing support tasks can be a little difficult. The documentation is decent, and support is always willing to help.

Notifications and events would be nice to have (cert's expiring, etc).

A more "logical" view on Connections and Applications would be incredibly useful when dealing with multiple applications with different connections.
What problems is the product solving and how is that benefiting you?
Integrating with a partner application to gain access to various scopes from an integration. Easy to configure and setup, once you start to understand the process/screens and the way things are tied together you can easily configure new applications.
Utilizing this solution has saved us countless hours configuring our own solution.