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Good for authentication with servers
What do you like best about the product?
It does the job as expected even when not connected to the internet, If I'm using another machine to log in into a server it does not ask to connect to the internet to get a code
What do you dislike about the product?
Sometimes I forget what I was doing for a moment and check the code I got from ping id and it already timed out. It would be nice to have a longer time to authenticate. When a coworker ask a question or you are doing several task it's easy to forget you were trying to login and then you have to ask for another code
What problems is the product solving and how is that benefiting you?
Accessing client servers in an easy way
Recommendations to others considering the product:
It just works, nothing more to say.
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Good 2 factor authentication tool
What do you like best about the product?
I can authenticate by phone, tablet, pc, email and mac and it works everytime i use it.
What do you dislike about the product?
When i have lost a device removing it and replacing it was not straightforward
What problems is the product solving and how is that benefiting you?
it does 2 factor authentication and it does it's job well.
Recommendations to others considering the product:
Just use it, it's kind of annoying to do 2 factor authentication, but it's required.
Easy and great for MFO
What do you like best about the product?
So one of the things that I love most about this application is the ease of enrollment. When we decided to move to a MFO system, I was nervous about how hard it would be to enroll in the system and integrate into our enterprise applications. This was so simple, it was a double take.
What do you dislike about the product?
At first we did have some issei's when users did not add a backup device. If they for whatever reason, switched or reset a device that was previously enrolled, Like restoring a phone, if they did not enroll a backup device, they were locked out of the account. the reset was fairly simple, but something to be mindful of.
What problems is the product solving and how is that benefiting you?
We really needed to have an enterprise solution for MFO and Ping was very easy to adopt. It works across a variety of devices and integrated well with our enterprise applications.
Recommendations to others considering the product:
DO remind your users to add a backup device upon initial enrollment. that way if they do need to reset one of their devices, they have a secondary device to re-enroll
PingID allows you to work from home
What do you like best about the product?
The possibility to add many devices so if you loose access to one you can choose another. Also tapping being enough to authenticate is great.
What do you dislike about the product?
Honestly speaking the ability to use even more devices would be better.
What problems is the product solving and how is that benefiting you?
I am able to authenticate and work from home. That's great.
PingID
What do you like best about the product?
Quick and easy access right from my phone. It was simple to pair my device and once that is done I can use PingID as an authentication factor to access my corporate network.
What do you dislike about the product?
The app frequently unpairs from my device which means have to go through the set up process from scratch. This can be frustrating when in a time crunch to quickly access my network.
What problems is the product solving and how is that benefiting you?
For my clients, they frequently have questions regarding how to pair their device and it doesn't seem like the photo instructions help them. However, once they do realize how to use it then they can easily access the network to perform tasks independently.
Easy to use - pain to switch to new device
What do you like best about the product?
I think it is really easy to use, I remember that setting PingID for the first time on my phone was very very easy. I've never really had any issues with it – I really like the option of using a manual code if or when your mobile device doesn't have access to a network (very helpful when trying to connect on airplanes and your phone doesn't have service).
What do you dislike about the product?
Changing to a new device is a such a hassle. It took me about two days to finally do it and I had to reach out to our IT department for help. The issue might have been that I didn't disable my old device first, however it was not an easy process and it ended up causing issues with other applications that use PingID (like VPN for example).
What problems is the product solving and how is that benefiting you?
Helps with account protection, specially helpful to avoid account takeovers.
Recommendations to others considering the product:
As a user I think it is very easy to use - unsure how it is for an administrator.
Fast and easy identity verification
What do you like best about the product?
With PingID, Identity verification is extremely fast and very easy. The best part is that it does not require users to wait for a phone call or a text message in order to verify they are who they say they are.
What do you dislike about the product?
It is not clear to end users what authentication method is used when users originally install and set it up, which can cause some security-minded folks to contact IT with questions.
What problems is the product solving and how is that benefiting you?
We are using it to prevent unauthorized access to our VPN, and needed a solution that would allow our users to quickly verify their identity without requiring them to wait for a phone call or text message.
Easily log on to many apps w/out having to remember passwords
What do you like best about the product?
makes it very simple to log on to company softaware apps without having to remember passwords
very helpful when you have to change your password multuiple times per year
also very nice that when you do have to change your password, you only have to do it in one place for all the others to update
very helpful when you have to change your password multuiple times per year
also very nice that when you do have to change your password, you only have to do it in one place for all the others to update
What do you dislike about the product?
sometimes can't get in as easily when working from home
it also asks for some key when i'm working remote and I can't find the key anywhere
it also asks me to download some plug in from time to time
it also asks for some key when i'm working remote and I can't find the key anywhere
it also asks me to download some plug in from time to time
What problems is the product solving and how is that benefiting you?
we have to change our passwords failry often so this is the only way to make it easy to manage those changes without having to constantly reset passwords because you have so many floating out there and not knowing which goes where
Ping to get in
What do you like best about the product?
Ping was an easy enough tool for security to log in to my work tool set. Pretty fast and consistent to get call back or text back log in credentials. As a simple user, I didn't need it to be robust or complex just simple which it was.
What do you dislike about the product?
I did not have any real complaints. As far as how I used it as just a log in user, I needed it to just work when I wanted to log into my companie's tools. Sometimes the text relay was a little delayed but this was rarely the case.
What problems is the product solving and how is that benefiting you?
IT has provided a safe and secure way to protect company details, information and privacy. Good solid tool that works and works well.
Recommendations to others considering the product:
Great tool, highly recommend!
Love Having Everything Linked!
What do you like best about the product?
I really enjoyed having Ping as a way to link all of my work tools together in a secure site.
What do you dislike about the product?
No dislikes here! It was very user friendly and it made it so much easier to streamline my logins and keep my information safe.
What problems is the product solving and how is that benefiting you?
We were making sure we have a safe and secure way to access work websites without having to login over and over again
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