Self-service dashboards have empowered teams and replaced legacy reporting across the organization
What is our primary use case?
My main use case for Sigma is for enterprise dashboards, which is originally why I brought it in, and self-service analytics.
A quick and specific example of how I used Sigma for enterprise dashboards is that I built a centralized reporting dashboard for our marketing team.
My main use case for Sigma supports the entire organization, and one of the big reasons that I initially brought it in was I was able to connect it to our Snowflake environment and let one of our SVPs know that it was connected. Before I got a chance to really train her, she had set up her own dashboard. It was a comprehensive dashboard that had at least five tabs on it, and it was actually really good. I could not believe that she set it up by herself with no training.
What is most valuable?
The best features Sigma offers include the self-service functionality, which was a really big deal, as well as their very good data apps and integration with Snowflake. Sigma is also moving into the AI space, as a lot of companies are, and they are doing a really great job at it.
The data apps feature stands out for me because it was just more focused data that is easier to get to, not having to do just the regular dashboards.
Sigma has positively impacted my organization because we were able to retire an old enterprise reporting tool that was homegrown, which involved a lot of canned SQL and parameterized SQL, making it a lot easier for us.
After switching from our homegrown reporting tool to Sigma, we noticed that a set of employees were able to create their own dashboards, allowing other organizations within the company to really take off and not depend on BI after that. So that was one of the big things.
What needs improvement?
I think Sigma can be improved by continuing to do what they are doing in leaning into AI and leaning into the Snowflake integration with AI. All of the conversational features that they have recently rolled out are really great, and I think that is mainly it. It is about being able to hold people within the tight context of the data in the dashboard and being able to interact with it conversationally.
I cannot think of any needed improvements right now, even something minor.
For how long have I used the solution?
I have been using Sigma for three years.
What do I think about the scalability of the solution?
Sigma's scalability as our data or user base grows is very easy, especially with the organizations.
How are customer service and support?
Sigma's customer support is excellent, and that is actually one of the other reasons why we ended up going with Sigma, as we are able to hit the question mark and ask for support and get real live people that are very knowledgeable. Their support I really think is a 10 out of 10.
How would you rate customer service and support?
What other advice do I have?
For actual users, I find it very easy to get into and adopt Sigma.
Sigma's performance when handling large data sets or complex queries is wholly dependent on the Snowflake warehouse, so if we do not want to burn too many Snowflake credits, we keep it on a smaller warehouse. Usually, it is okay, which is mainly because what we are trying to do is also be careful with our Snowflake budget.
I think Sigma handles data security and compliance requirements for my organization really strongly since they integrate with Snowflake security as well.
I do not know that we really had any big integrations, but we did have a couple API integrations with some homegrown tools, and that went pretty smoothly. They have been getting much better at that.
I think the level of customization Sigma allows for dashboards and reports is very good and getting better, but the other big thing is really what they are heading towards with more of the data apps.
My advice for others looking into using Sigma is to make sure your data foundation is set. I just do not think it is a smart idea for any tool to go after your transactional data; you should at least have some sort of data model so that way you are not querying 10 years of data when you only need last month or last year.
I think Sigma is a very strong company, and I consider them one of the top vendors in the space. The only question that I would have is that I have not had a chance to look at some of the newer agentic, AI-only tools. I would rate this review as a 9 out of 10 overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Exceptional Dashboards and Data Modeling for Meaningful Insights
What do you like best about the product?
I love the ability to analyze data directly in the dashboards, its capacity to transform data into information is incredible. it simplifies the extraction of large datasets and offers powerful data modeling. It's an exceptional tool for converting data, and I love how easy it is to download reports.
What do you dislike about the product?
It's an excellent data visualization tool, it helps combine data from different sources. I can quickly access the information I need, querying directly from the databases.
What problems is the product solving and how is that benefiting you?
It has become a tool we rely on every week, and it allows me to turn our data into clear, easy-to-read dashboards. It has also changed the way we conduct performance evaluations by helping me pull valuable insights from the data. Overall, we use the platform to analyze product performance and better understand what the data is telling us.
Always Improving with Constant New Features
What do you like best about the product?
New features constantly being added. Seamless integration with Snowflake.
What do you dislike about the product?
Custom plug ins aren’t universal. Visualization charts need more diversity.
What problems is the product solving and how is that benefiting you?
Dashboards are providing user insights for driving impact.
Impressive Ease of Use with Quick Reporting
What do you like best about the product?
I like Sigma's ease of use and speed, which makes it a great tool for handling dashboards. I appreciate the features it offers, especially the 'write back' capability that allows communication with my database. The ability to talk to consumers while writing back is also something I find valuable. Additionally, the initial setup was pretty smooth.
What do you dislike about the product?
Joins sometimes have long load times.
What problems is the product solving and how is that benefiting you?
I use Sigma for visibility and reporting with dashboards. It's easy and fast, and I like the write back feature that communicates with my database.
Seamlessly Replaces Palantir with Live Data Link
What do you like best about the product?
I like that with Sigma, my data is directly linked which means there's no need for refreshing, and there's absolutely no lag. The ease of initial setup was a breeze, it was really easy peasy.
What do you dislike about the product?
I think the SharePoint integration could be improved with Sigma. I'd like it if they included it.
What problems is the product solving and how is that benefiting you?
Sigma directly links data with no refreshing or lag, effectively replacing Palantir Foundry.
Ease of Use with Room for Visual Improvements
What do you like best about the product?
I like Sigma for its ease of use, which makes it very accessible. The initial setup was also very easy, which was a big plus for me.
What do you dislike about the product?
I find the Sankey charts lacking because there's no option to choose color per stage value.
What problems is the product solving and how is that benefiting you?
Sigma simplifies dashboarding and data apps for business analytics with its ease of use.
Nimble Data Analytics That Scales with Ease
What do you like best about the product?
I like that Sigma is nimble, advanced, dynamic, and innovative. It's great because it scales with our business, and the initial setup was easy.
What do you dislike about the product?
Compatibility with RDS like PostgreSQL
What problems is the product solving and how is that benefiting you?
I use Sigma for data analytics to enhance data-driven decision making and product performance. It's nimble, advanced, dynamic, and innovative, scaling with our business.
Intuitive Interface, Great for Non-Tech Users
What do you like best about the product?
I like Sigma's clean user interface, which is easy to understand and use, even for a non-technical person. I also appreciate its rapid operations, as I don't have to worry much about the UI. It's easy to get into, and the setup was pretty easy as well. The interface was easy to understand and wasn't too technical, making the overall experience all good.
What do you dislike about the product?
Sometimes Sigma loads up a bit slowly and might scratch. Also, it takes time when it's connected to the database. There's a way to make it faster.
What problems is the product solving and how is that benefiting you?
Sigma helps optimize workflows by integrating Excel data into dashboards, makes it easier for non-technical people to understand APIs, and eliminates the need for manual file downloads for analysis.
Great Usability and a Polished Experience for End Users
What do you like best about the product?
Usability of the system is great and the final product is nice for end users to use
What do you dislike about the product?
Sometimes functionality is slow to roll out
What problems is the product solving and how is that benefiting you?
Providing a tool that allows for data insights to be shared with my stakeholders
Easy Creation of Reusable, Business-Wide Universal Metrics
What do you like best about the product?
It’a easy to create universal metrics that can be endorsed and reused across the business
What do you dislike about the product?
Without knowing all the features, you may not be making the most of it
What problems is the product solving and how is that benefiting you?
Sigma covers all of our data analytics needs and helps us drive our business upward
