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Best in class flexible BI & vizualization suite
What do you like best about the product?
Sigma is fast and flexible - it has a wealth of connectors / integrations and a good cadence of updates / improvements. The ability to implement white label or emedded analytics is a standout feature vs the competition making it highly extensible and customisable.
What do you dislike about the product?
Until recently support was limited to the US and US hours - I'm pleased ot say this has recently been updated to provide local first line support in the UK also.
What problems is the product solving and how is that benefiting you?
Sigma allows us to quickly and efficiently iterate different dashboard versions whilst providing a seemless white label experience to users.
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Great tool for tracking performance
What do you like best about the product?
It makes it easy for me to keep track of my performance stats.
It has different set of parameters which I can keep a track of.
It has different set of parameters which I can keep a track of.
What do you dislike about the product?
It should have a filter for looking up individual data for each individual.
What problems is the product solving and how is that benefiting you?
Saves me the hassle of keeping individual tabs for all cases handeled by the team and which need to be worked on.
It's very user-friendly and easy to understand
What do you like best about the product?
Sigma is very easy to use as it gives short and crisp answers. It is easy to understand our scores and our team-mates scores. We could also implement the chages required after checking our scores which will eventually improve our quality of customer support. There are numerous features in Sigma, some of which includes Csat scores, team performance, case breakdowns, customer support, information on order integration etc.
What do you dislike about the product?
The time taken to load some files is a bit on the higher side. When we enter a value in the filter setion, sigma starts working on it and if we try to put different values it takes some time to load the values.
What problems is the product solving and how is that benefiting you?
It shows me where I stand amongst the fellow team members and helps me understand my mistakes which also helps me improve my customer support.
Review for Sigma
What do you like best about the product?
Compile all the information in a single dashboard is the best layout ever.
Easy of Use
Easy of Use
What do you dislike about the product?
Lack of connectivity and taking 15 minutes to refresh the page
What problems is the product solving and how is that benefiting you?
Make reporting available and easy
Business insights
One stop shop for all reports
Business insights
One stop shop for all reports
Best chat application
What do you like best about the product?
The interface is very user-friendly, easy to use, and reliable. The message notification is very helpful which helps us to understand if the message is delivered, or seen.
What do you dislike about the product?
The AI needs to be more interactive. The shortcuts need to be more organized and user-friendly. The extra options on the interface need to be reduced.
What problems is the product solving and how is that benefiting you?
The AI helps a lot in resolving some easy tasks itself due to which the workflow is been managed in time due to which we are able to contribute more in major tasks.
Low overhead, intuitive BI platform.
What do you like best about the product?
The platform can do nearly all things a BI platform needs to do in a very straightforward way. The UI/UX is great and users have had no problem understanding the features. We really like how easy it is to connect to the popular data warehousing platforms how simple the adminstration is. The customer support has also been incredible for feature request, questions, etc...
What do you dislike about the product?
Nothing in particular. The dashboarding features are not quite as built out as other platforms so for companies that rely heavily on Power BI/Tableau it might be more of a complement rather than a replacement.
What problems is the product solving and how is that benefiting you?
Sigma has been a great resource for self service analytics, and for users to develop quick reports using an excel like interface with the latest data from the warehouse.
Ease of Use Meets Functionality
What do you like best about the product?
In my time using Sigma Computing, I've been particularly impressed by its cross-platform functionality. This feature has streamlined our internal data delivery processes, making collaboration between teams smooth and efficient. Externally, it's been a game changer for report access. Regardless of the device or operating system, stakeholders can effortlessly view and interact with our data insights. The seamless integration and adaptability mean that our insights are always accessible, consistent, and up-to-date. For someone keen on efficient data visualization and sharing, Sigma Computing is genuinely transformative.
What do you dislike about the product?
Very few times have I run into issues with using the Sigma Computing UI but when I have, these problems have been centered around occasional lags that hinder fluidity.
What problems is the product solving and how is that benefiting you?
Visualizations! Sigma Computing has revolutionized how I access and visualize data. Before, sifting through massive datasets was daunting, especially for our non-technical team members. Now, Sigma provides a seamless interface where data is not only easily accessible but also effortlessly transformed into intuitive visuals. This has bridged the gap between our technical and non-technical consumers, fostering a cohesive approach to data analysis. The tool empowers everyone in our team to draw meaningful insights, making data-driven decisions a natural part of our workflow. For me, Sigma's solutions have not only streamlined processes but also enriched the quality of our data interpretations.
Compelling product with powerful feature set
What do you like best about the product?
- Live chat (6 am-6 pm PST) is incredible. The support reps are knowledgeable and typically respond in under a minute.
- The UI is intuitive and easy to navigate and learn
- Importing data from any source is a breeze
- Input table feature (premium) is an ideal way to create custom groupings or mappings and join them with datasets
- Building visualizations is as simple as point and click
- The canvas style workbook designer is straightforward to use
- Developing in Sigma is FAST
- The UI is intuitive and easy to navigate and learn
- Importing data from any source is a breeze
- Input table feature (premium) is an ideal way to create custom groupings or mappings and join them with datasets
- Building visualizations is as simple as point and click
- The canvas style workbook designer is straightforward to use
- Developing in Sigma is FAST
What do you dislike about the product?
- Optimizing for the compute cost in your cloud data warehouse does take thoughtful intention and doesn't happen by default
- There are only two license tiers. Creating hybrid roles is possible but requires negotiation.
- There are only two license tiers. Creating hybrid roles is possible but requires negotiation.
What problems is the product solving and how is that benefiting you?
Sigma is democratizing data for our organization. We can provide access to curated data sets for users in all teams. A spreadsheet-like interface makes it easy for business users to adopt and be productive quickly.
Sigma makes my life way easier and impresses our customers!
What do you like best about the product?
Sigma is like Excel on steroids! Very powerful, dynamic, saves me time, and I'm able to convey data driven insights directly to my customers. No code is needed to find value in Sigma. Sigma also has a very robust customer support team to answer questions whenever you need help.
What do you dislike about the product?
The one immediate challenge I've found is for a ConvertTimeZone function, it is a static function. That said, the support agent linked me to an existing ticket and they are working on a solution in the tool for this.
What problems is the product solving and how is that benefiting you?
Sigma takes all of our data, allows me to add helper fields, and then provides me automated analytics and reporting functionality that I can use to better run our operation.
Sigma
What do you like best about the product?
Customer Service is pretty great. They are fast.
What do you dislike about the product?
Design and UI feels very outdated and old.
What problems is the product solving and how is that benefiting you?
Replacing excel in data warehousing and visualization
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