What do you like best about the product?

The best feature is that we can create different dashboards according to our needs and when integrated with Salesforce, we get the exact numbers. Sigma is easy to use and we use it daily since we are from customer support team

What do you dislike about the product?

Reporting sometimes is inaccurate. The survey count & chat count does not match with what Salesforce has

What problems is the product solving and how is that benefiting you?

No need to create Excel dashboards manually to track the productivity of the team. Just integrate sigma with salesforce and it ll do all the work for us

What do you like best about the product?

Sigma is very easy to use & helps to standardize the performance of each & every employee.

We use sigme frequently.

Sigma is a life saver when managing the metrics & figuring out who needs what.

What do you dislike about the product?

There is nothing to dislike actually, the customer support is promt too.

What problems is the product solving and how is that benefiting you?

Sigma is solving the problem we faced earlier when we need a standard process for montiroing the performance of the employees.

What do you like best about the product?

It gives me a overall performance report for the entire team where i can compare indivuals performance as well as overall team performance. It allows me to take decisions accordingly to work on paramaters where individuals are lacking.

What do you dislike about the product?

Sometimes it takes time to load the data which can be improvised.

What problems is the product solving and how is that benefiting you?

It has all information at one place elimanating the hassle of comparing different platforms to compare the indivuals performances. It give all errors at one place thus saving time and efforts.

What do you like best about the product?

Ease of use. Accessiblity of options. Easy of navigation

What do you dislike about the product?

Nothing as such. Everything is good as of now and nothing else is needed but more the better

What problems is the product solving and how is that benefiting you?

It is helping in collate data which would take hours to compile. It can be easily accessed and there is no need of anything extra to do

What do you like best about the product?

Sigma was one of the first BI platforms to utilize a spreadsheet and formula approach, which does make it more accessible for non-technical users. There are plenty of other tools in the space now offering similar functionality (Hex and Omni to name a few) and said tools have.

What do you dislike about the product?

- Poor data governance: if you opt to write SQL code instead of building everything with Sigma's built in functions, the data lineage that Sigma provides breaks down completely. If your data team is making changes to a data model, you lack the visibility to identify all of the locations where this model is used if said model is used in any workbook SQL query. We have had to disable custom SQL within our instance due to all of these SIGNIFICANT limitations.
- Difficult to Troubleshoot/Maintain Dashboards: if a column or data model is broken, Sigma will replace that column with a hardcoded error, which makes it nearly impossible to resolve. Moreover, there is no unified view to surface errors in Workbooks-- you have to search through every single workbook page and look for red X's on each table/chart to identify what's wrong. Instead of being able to proactively resolve errors, you'll constantly have business stakeholders raising these issues since the tool doesn't surface these to your data team members in any meaningful way.
- Poor DBT integration: DBT integration is almost non-existent, outside of surfacing column descriptions in a few select areas of the UI. These columns descriptions will not persist, however, if you use Sigma's dataset or data model functionality. There is no semantic layer integration.
- Lack of Simple Polish: Grouping columns of a dataset into logical sections is not available, so you're constantly sifting through a large list of columns to find what you need. Sigma metrics are incredibly basic, cannot be reordered/organized, and don't work with their new data model functionality. Schema refreshes are not performed at any set cadence and there is no ability to schedule a daily schema refresh, leading to data modeling displaying stale views of the data without manually refreshing each one individually.
- Limited API: The API has no functionality to manage Sigma metrics, datasets, or data models. It also lacks the ability to trigger a refresh of a workbook, which would allow our team to build out some functionality to address the lack of data governance within the product.

Sigma seems more concerned with flashy marketing and sponsorships and launching half-baked AI functionality than they are in making meaningful improvements to their product.

What problems is the product solving and how is that benefiting you?

Sigma was adopted by our organization to drive alignement on key business metrics and reporting throughout the organization. It has been effective at helping our organization become more data-driven, but the difficulties our team has faced with scaling our use of the tool and the lack of data governance functionality is extremely disappointing.

What do you like best about the product?

Generation of Reports & their analysis. Filters that are available to categorize data

What do you dislike about the product?

There is no such feature about Sigma on top of my mind

What problems is the product solving and how is that benefiting you?

It is helping in generating reports which are analyzed for better understanding of processes

What do you like best about the product?

Compile all the information in a single dashboard is the best layout ever.
Easy of Use

What do you dislike about the product?

Lack of connectivity and taking 15 minutes to refresh the page

What problems is the product solving and how is that benefiting you?

Make reporting available and easy
Business insights
One stop shop for all reports

What do you like best about the product?

It's gives an overall details at one place we don't need to check on different platforms. The data displayed on it is accurate and makes it user freindly to analyse data and take decisions accordingly. I would highly recommend using this tool to anyone out there. Thanks!

What do you dislike about the product?

Sometimes it takes time to load the page however I belive that can be fixed.

What problems is the product solving and how is that benefiting you?

Identifiying errors and looking overall performance of my team.

What do you like best about the product?

It enhances our experience in visualising the data on dashboards

What do you dislike about the product?

Nothing as of now. Will surely give a feedback in future if needed.

What problems is the product solving and how is that benefiting you?

It is saving our time for reviewing the data from the different source. We can see all the data on a single platform using Sigma

What do you like best about the product?

Sigma is great tool to check my performce metrics within a glance. It shows great graphical presentation of different parameters. It is real time syncing.

What do you dislike about the product?

Need to be faster. Everything else is all good.

What problems is the product solving and how is that benefiting you?

it helps me to track my and my team's parameters through a glance and its visualization helps me to summeraize it quicly.