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Reviews from AWS customer

4 AWS reviews

External reviews

109 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Aravind Vellingiri

Enhance cybersecurity for large enterprises using advanced threat management

  • April 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case involves working with TVS Group of companies in India, a large automobile manufacturer. We take care of their entire cybersecurity system. We implement Palo Alto Networks VM-Series firewalls along with third-party vendors and support them remotely for their day-to-day issues. We use these solutions to enhance cybersecurity and provide protection against various security threats.

What is most valuable?

The VM-Series firewalls are described as useful for security posture, offering next-generation features such as Unified Threat Management, app-centric capabilities, and threat intelligence. The firewalls use sandboxing and behavioral analysis to allow or quarantine new traffic. They help in identifying legitimate domains and instruct admins if approval is needed. This set of features is very helpful in daily tasks.

What needs improvement?

An improvement could be the integration of security intelligence with Palo Alto cloud via APIs. This would allow IOCs, domains, and hash values to be automatically entered, reducing manual entry. Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.

For how long have I used the solution?

I have been working with Palo Alto Networks VM-Series firewalls for about four to five years.

What do I think about the stability of the solution?

Generally, the VM-Series firewalls are stable. I would rate the stability as eight out of ten.

What do I think about the scalability of the solution?

The solution is scalable and can easily handle an increase in the number of users.

How are customer service and support?

I have worked with Palo Alto technical support for over two years. They are responsive and provide high-quality assistance. Previously, I have raised tickets, and they were efficiently handled by the technical team. My experience has been positive overall.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of the VM-Series firewalls is quite easy compared to traditional firewalls. It is manageable with fewer administrators required. On a scale of one to ten, I would rate the setup as nine for its ease of implementation.

What about the implementation team?

I am directly involved in the implementation of these firewalls. It typically takes around two to three hours to deploy the firewalls in a single environment.

What other advice do I have?

The solution is user-friendly and easy to manage within an environment. As a VM, it requires no physical space and can be managed with one or two admins. It's also 99.9% secure, according to cloud security standards. Overall, I give Palo Alto Networks VM-Series a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Vlad V.

Palo Alto's reliability

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
Through my career I've worked with several firewall providers, primarily Sophos what I love about Palo Alto compared to the others is that the support base for this firewall is extremely detailed. Also many advanced features, exactly what you would need in the enterprise.
What do you dislike about the product?
Steep learning curve this is what was the biggest challenge and what I've disliked the most about it. Never firewalls have better UI but it's still pretty rough to switch vendors
What problems is the product solving and how is that benefiting you?
Well as any firewall the primary purpose is of course network protection. We have several unique Inbound/outbound rules and policy's requirements that this firewall is meeting so security and management.


    RonnieYazdani

User-friendly CLI and efficient dashboard streamline operations with robust security features

  • April 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

We usually recommend Palo Alto Networks VM-Series for BFSI companies.

What is most valuable?

I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.

What needs improvement?

It may be beneficial if the firewall can monitor all internal elements like VMs pulling from HP servers. Consolidating these insights into a single dashboard would be advantageous.

For how long have I used the solution?

I have been familiar with Palo Alto Networks for four or five years.

What do I think about the stability of the solution?

The performance of VM instances has some limitations in terms of threshold and throughput compared to appliances.

What do I think about the scalability of the solution?

I would rate scalability as eight out of ten.

How are customer service and support?

Palo Alto Networks offers better technical support, maintaining SLA efficiently, and resolving issues promptly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In some cases, I have migrated from Cisco to Palo Alto Networks VM-Series smoothly.

What's my experience with pricing, setup cost, and licensing?

Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust. Technical configuration is a focus area due to its high commercial profile.

Which other solutions did I evaluate?

I consider Check Point alongside Palo Alto Networks, as well as Cisco for wireless solutions.

What other advice do I have?

When evaluating, consider the customer’s environment and pain points since both Check Point and Palo Alto Networks have their advantages. Overall, I rate Palo Alto Networks VM-Series eight out of ten.


    Frank Nguyen

Secures remote work with advanced threat protection and efficient traffic management

  • April 03, 2025
  • Review from a verified AWS customer

What is our primary use case?

I am using Palo Alto Networks VM-Series because almost all my application infrastructure is hosted on AWS. AWS supports deploying Palo Alto Networks VM-Series in their marketplace, and Palo Alto is a leader in security in the firewall market. I also use the GlobalProtect VPN from Palo Alto Networks.

What is most valuable?

Palo Alto Networks VM-Series is very strong in security features like antivirus, anti-spyware, and machine learning capabilities that help scan for antivirus and anti-spam. This ensures high security for internal and external traffic. They frequently update antivirus patterns and application threats, which provides reliable protection. I also value GlobalProtect VPN for supporting remote users as most of my employees work remotely. Additionally, Palo Alto Networks helps me visualize and manage network traffic effectively, blocking risky files and enhancing network security.

What needs improvement?

Currently, I do not have specific suggestions for Palo Alto Networks VM-Series improvements. I am happy with the rich features provided. As I have only used it for four months, I might need more time to explore and suggest enhancements.

For how long have I used the solution?

I have been using Palo Alto Networks VM-Series since December 2020, around four months.

What was my experience with deployment of the solution?

Deploying Palo Alto Networks VM-Series was a bit challenging. I rate it a six out of ten for ease, as it required going through extensive documentation to set it up. Deployment took nearly a week to complete.

What do I think about the stability of the solution?

I rate the stability of Palo Alto Networks VM-Series as seven out of ten. I have not experienced any major problems or downtime, but I haven't yet explored all its features.

What do I think about the scalability of the solution?

Currently, I do not have a clear answer about the scalability of Palo Alto Networks VM-Series as I have not scaled it yet.

How are customer service and support?

I have not directly used Palo Alto's technical support as I rely on vendor support. The vendor provides me with documentation when needed.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Before using Palo Alto Networks VM-Series, I used a physical box on-premises. The switch was due to moving all infrastructure to AWS, necessitating a virtual solution.

How was the initial setup?

The initial setup of Palo Alto Networks VM-Series was somewhat challenging, requiring extensive documentation review. I rate it a six out of ten for ease.

What about the implementation team?

I handled almost 100% of the deployment myself. However, for specific features, I consulted the vendor engineer, who provided online documentation for guidance.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing of Palo Alto Networks VM-Series as six or seven out of ten. The cost involves purchasing through a vendor, which might mark up due to the supply chain. I've had no complaints about Palo Alto's pricing.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Palo Alto Networks VM-Series, as it is a leader in the market.

What other advice do I have?

Overall, I rate Palo Alto Networks VM-Series an eight out of ten. I am happy with its performance and rich features.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Dylan M.

Secure and easy to integrate.

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
It excels in providing robust security features tailored for cloud environments. Its ability to seamlessly integrate with major cloud platforms ensures consistent protection across hybrid and multi-cloud architectures. Additionally, its scalability is a strong point, allowing organizations to adapt to changing workloads without compromising performance. The centralized management through Panorama further simplifies operations, making it a powerful tool for securing dynamic, cloud-based infrastructures.
What do you dislike about the product?
The initial setup and configuration can be complex, especially for users without prior experience. The learning curve is steep, requiring significant time and effort to optimize deployment. Additionally, the licensing and ongoing costs can be relatively high, which could deter smaller organizations or those with limited budgets.
What problems is the product solving and how is that benefiting you?
As an administrator, I’ve found that it solves a lot of the challenges we face with securing workloads in the cloud. It provides advanced threat prevention, great traffic visibility, and consistent policy enforcement across our hybrid and multi-cloud environments. One of the biggest benefits is its ability to integrate with cloud-native tools, which simplifies managing security across different platforms. It’s helped us prevent malware, secure east-west traffic, and maintain compliance without adding unnecessary complexity.


    Davis L.

My Review of Palo Alto Networks VM-Series Firewall

  • March 21, 2025
  • Review provided by G2

What do you like best about the product?
My role as a Cyber Security Engineer in the Caribbean's leading MSPs has had me involved with all sorts of technoliogies and after testing this vm for myself left me astounded with the Strong Security and Threat protection including Deep pack inspectopon, threat prevention against the latest vulnerabilites is a strong backing for any firewall. Along with the Cloud Integration for the different platform like Azure and AWS make deployment so much easier.

The UI that is built into the Palo Alto Firewall is a breeze to use and makes implementation less of a hastle.
What do you dislike about the product?
There is minimal things I personally dislike about the Palo Alto Networks VM-Series Virtual Firewall but it was noticed that during peak traffic the performance has seen a drastic dip once a lot of traffic is transversing the network. Also tied with the high cost of licensing will add to the cons.
What problems is the product solving and how is that benefiting you?
The Palo Alto Networks VM-Series virtual firewall solves problems related to securing virtualized and cloud environments by providing advanced threat prevention and network security


    Hospital & Health Care

Great Company

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
The company is really great. It provides good insights. I really wish I could get a chance to work with this esteem corporation. I really hope this company spread across USA
What do you dislike about the product?
I really wish they spread across USA. The company should not be limited to California. They should encourage more people like us to work with them, that's it.
What problems is the product solving and how is that benefiting you?
It provides protection for the system. Great firewall protection. Everyone should have this Virtual Firewall. I really heard great things about it from other users as well.


    Consulting

Good experience- have used it across environments

  • March 03, 2025
  • Review provided by G2

What do you like best about the product?
Superior threat protection. Is able to block known and unknown threats quickly and accurately. Detects any abnormality and has a proper scalability option.
What do you dislike about the product?
Certain configurations can be tricky and complex. Networking knowledge may be required to complete the setup across different environments. Cost management is also required.
What problems is the product solving and how is that benefiting you?
The problem of cloud security is huge as far as cybersecurity is concerned. This product has helped deal with these challenges and has helped us get better results.


    Telecommunications

Full comprehensive protection, user friendly

  • March 02, 2025
  • Review provided by G2

What do you like best about the product?
Most helpful thing is being able to have 360 degrees view and protection of all my network. A thing that I am really pleased is that is it user friendly and very intuitive.
What do you dislike about the product?
Something that I believe to be improved is the customisation. I would like to add some buttons and change layout however I am not able to have it in my way.
What problems is the product solving and how is that benefiting you?
Full prevention and protection. Detecting malitious files and activities, able to in put security policies and mitigate and security risks.
As an admin I am please on the interface and the use of the day to day


    Tanuj S.

Palo Alto Networks Virtual Firewall - Review

  • February 20, 2025
  • Review provided by G2

What do you like best about the product?
It provides deep security in general and great threat protection. Also it has seamless integration with various clouds in the market and also its easily scalable- that is really great feature.
What do you dislike about the product?
There could be seen performance issue while working with it. Moreover deployment complexity is there, as it really requires expertise in this area.
What problems is the product solving and how is that benefiting you?
It really prevents attacks, so its stand out feature. It works really well with AWS, and other cloud providers like Azure, GCP etc. But personally with AWS it works as expected.