The solution is used to protect some servers and access their traffic in a virtualization environment.
VM-Series Next-Gen Virtual Firewall w/ Advanced Security Subs (PAYG)
Palo Alto NetworksExternal reviews
110 reviews
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External reviews are not included in the AWS star rating for the product.
A stable and secure firewall solution that is easy to implement and operate
What is our primary use case?
What is most valuable?
The most valuable features of the solution are its stability, ease of implementation, ease of operation, and security.
What needs improvement?
It is not very easy to scale up the solution.
For how long have I used the solution?
I have been using Palo Alto Networks VM-Series for one year.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
I rate the solution a seven out of ten for scalability.
How are customer service and support?
The solution’s technical support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution’s initial setup is very easy.
What about the implementation team?
Palo Alto Networks VM-Series can be deployed in a day or two.
What's my experience with pricing, setup cost, and licensing?
The solution is a little bit expensive compared to other vendors.
What other advice do I have?
I would recommend the solution to other users because it is a good firewall.
Overall, I rate Palo Alto Networks VM-Series a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
A stable and affordable product that enables organizations to enforce security policies
What is our primary use case?
I have completed ten projects. The solution is used for network security, application control, and enforcement of policies on end-user devices.
What is most valuable?
The solution enables organizations to enforce policies. We can control every endpoint that is connected to the network.
What needs improvement?
The vendor must improve the way it advertises and markets the product.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
I did not find any bugs in the tool. However, we'll face some issues if we do not configure it properly.
What do I think about the scalability of the solution?
Almost 25 customers in Riyadh migrated from Juniper to Palo Alto this year. Before buying the product, we must know the number of users who will be using it. We must buy the model that best suits our needs.
How are customer service and support?
Some people do not know how to open a case with the support team. When a customer contacts the support team, the team must help the customer to open a case. After a case is opened, the support team must respond within 15 to 20 minutes. However, the team takes three to four hours to respond. There is no proper support channel to follow up on cases.
How was the initial setup?
Deploying a firewall is not easy until we have a basic knowledge of routing and security. If we have the knowledge, we can find the proper document on the website and do it easily. We should know the basic configuration. The deployment process is user-friendly. We can configure it easily.
What's my experience with pricing, setup cost, and licensing?
The product is cheaper than the on-premise version.
Which other solutions did I evaluate?
When compared with FortiGate, Palo Alto has more security products. However, Palo Alto did not publish the security profile for the end-users or partners. They must explain to their end users why they are better than FortiGate.
What other advice do I have?
People considering implementing the product must consider investing in the on-premise solution instead. If someone has a good experience with VMs, I suggest they choose VM, as it is cheaper than on-premises. Overall, I rate the tool a nine out of ten.
Stable product with a valuable feature for environment visibility
What is our primary use case?
Our corporate clients use the product to secure cloud environments.
What is most valuable?
Palo Alto Networks VM-Series's most valuable feature is the visibility of the environment.
What needs improvement?
The product's AIOps process needs improvement.
For how long have I used the solution?
We have been using Palo Alto Networks VM-Series for two years.
What do I think about the stability of the solution?
I rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
We have 5000 Palo Alto Networks VM-Series users as our clients. I rate its scalability a ten out of ten.
How was the initial setup?
I rate the initial setup process a nine. It takes a few hours to complete.
What's my experience with pricing, setup cost, and licensing?
I rate Palo Alto Networks VM-Series pricing an eight out of ten.
What other advice do I have?
I rate Palo Alto Networks VM-Series a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
A tool with a great support team that is useful for testing purposes of VMs
What is our primary use case?
I use Palo Alto Networks VM-Series for testing purposes of VMs.
What is most valuable?
The main advantage of Palo Alto Networks VM-Series stems from the fact that you can access it with the help of cloud services.
What needs improvement?
With Palo Alto Networks VM-Series, it is hard for me to manage its network configuration part. Regarding Palo Alto Networks VM-Series, I am figuring out whether to use interzone or intrazone networks for the VMs in our company's environment, which is very confusing. The aforementioned aspects of the solution can be considered for improvement.
In the future, whenever I try to onboard Palo Alto Networks VM-Series, it should allow for easy configuration, especially in terms of network connectivity. I want an easier setup and configuration in the product's future releases.
For how long have I used the solution?
I have been using Palo Alto Networks VM-Series for around a year. My company has a partnership with Palo Alto Networks.
How are customer service and support?
The technical support of Palo Alto Networks does reply to the cases or issues I file with the support team. The support is equally good for all the products that fall under Palo Alto Networks. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the implementation process a six or seven on a scale of one to ten, where one is difficult and ten is easy.
During the implementation process of the product, I faced some issues related to the networking part and connectivity of VMs. I faced issues with how an end user could connect the VMs to a firewall or connect a firewall to VMs, but the same process was easy for me on a physical device firewall.
What other advice do I have?
I am more comfortable with the physical device firewall. I am actually trying to figure out things since I am not very familiar with the VM side of Palo Alto.
I would recommend Palo Alto Networks VM-Series since it is a cheaper product compared to the other tools available in the market. Apart from Palo Alto Networks VM-Series, I usually recommend Palo Alto Networks Cortex XSOAR and Palo Alto Networks Prisma Cloud.
I rate the overall product an eight out of ten.
An enterprise solution that needs to improve order process
What is most valuable?
The tool's cloud version makes application migration easy.
What needs improvement?
Palo Alto Networks VM-Series needs to improve its order process.
For how long have I used the solution?
I have been working with the solution for two years.
What do I think about the stability of the solution?
I rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a nine out of ten.
How was the initial setup?
Palo Alto Networks VM-Series' deployment is not difficult.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. I rate its pricing a three out of ten.
What other advice do I have?
Palo Alto Networks VM-Series is an enterprise product because it is costly. I rate it an eight out of ten.
Stable product with effective security features
What is our primary use case?
We use Palo Alto Networks VM-Series primarily for security purposes. It helps us with URL filtering, domain blocking, threat analysis, and detecting vulnerabilities.
How has it helped my organization?
We can monitor the traffic manually and detect threats. Additionally, we can block different IP addresses and URLs.
What needs improvement?
There could be dynamic DNS features similar to Fortinet in the product.
For how long have I used the solution?
We have been using Palo Alto Networks VM-Series for six years.
What do I think about the stability of the solution?
I rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the product's stability a seven out of ten. It could be better. We have four users for it at the moment. We plan to increase the number of devices.
How are customer service and support?
We receive technical support from a local partner rather than directly from the vendor. The support team requires more training.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Cisco Adaptive Security Appliance (ASA) before. Compared to Palo Alto, Cisco devices are not feasible regarding hardware. They are very slow and complicated to find the granular level of results. Sometimes, even a technical expert is unable to fetch a proper report.
How was the initial setup?
I rate the initial setup process an eight out of ten. It takes eight hours to complete and requires one security engineer to execute the process. The deployment involves setting up security policies. The on-premise installation is simple. However, VM installation is complicated in terms of the network interface.
What's my experience with pricing, setup cost, and licensing?
It is an expensive product. I rate the pricing an eight out of ten. We purchased a three-year license for it.
What other advice do I have?
I rate Palo Alto Networks VM-Series an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Stable product with an easy installation process
What is our primary use case?
We use the product to mitigate vulnerabilities for the applications running on particular VMs.
What is most valuable?
The product's most valuable feature is pricing.
What needs improvement?
Compared to Azure Firewall, the product could be better in terms of performance.
For how long have I used the solution?
We have been using Palo Alto Networks VM-Series for three years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
It is an easy-to-scale product and suitable for enterprises.
How are customer service and support?
Palo Alto's support is good. Whenever I raise a ticket, they immediately look into it and make a Zoom call.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Cisco's Next-Generation Firewall before. It works better than Palo Alto.
How was the initial setup?
Palo Alto's installation process is easy because we use Panorama tool to manage it. We can communicate and implement traffic policies, filtering, and other specific options with its help.
It requires two to three engineers and takes two days to complete the deployment. For maintenance, it requires a team of two engineers.
What other advice do I have?
It's good to work with Palo Alto Networks VM-Series. I recommend it to others and rate it an eight out of ten.
True NGFW with Performance
What do you like best about the product?
Palo Alto have very wide coverage for support on all major clouds
What do you dislike about the product?
Some Important document misses important details like API plugin Support
What problems is the product solving and how is that benefiting you?
It provides following
1. perimeter security which giving best of breed secuity
2.easy administration.
3. Very wide and Deep Details of Traffic
4. Increased performance due to its single pass architecture
1. perimeter security which giving best of breed secuity
2.easy administration.
3. Very wide and Deep Details of Traffic
4. Increased performance due to its single pass architecture
Next Gen Firewall VM Series con control completo de aplicaciones
What do you like best about the product?
The Palo Alto solution allows us to provide protection to private and public cloud environments, enabling us to have the full power of application and threat identification, including logging and reporting features within the same virtual appliance.
What do you dislike about the product?
One of the details we have is that the cost can be a bit high for a small business, however, the security subscription offer is very comprehensive.
What problems is the product solving and how is that benefiting you?
Offer a robust and intelligent Next Gen Firewall solution for the identification of applications and threats that might travel within each app. Likewise, identify unknown threats through the Wildfire platform.
Users have full ownership of their device and offers centralized management
What is our primary use case?
The main concern is VPN. If you're using Azure Firewall, you still need a VPN gateway to terminate your VPN connection. Azure Firewall doesn't remove the need for another VPN gateway, especially for point-to-site VPN. So you have to use another VPN appliance. With Palo Alto and FortiGate, for example, you can have an all-in-one solution. The VPN gateway and all the other features are available.
What is most valuable?
Palo Alto Networks VM-Series has everything centralized. You have the VPN solution, firewall, routing, UDR, flexibility, updates, and full visibility of your traffic. You can also perform log debugging. It provides all the things that Azure's firewall doesn't offer. Plus, you have full ownership of your device.
What needs improvement?
Firstly, Palo Alto should update their documentation to make it more readable and provide easier-to-follow instructions through videos. This would help people learn and deploy the product more easily. Even if the product itself is excellent, lacking proper documentation and troubleshooting guidance renders it less useful. It won't be helpful even if it's rock solid but lacks sufficient information and tutorials.
For how long have I used the solution?
I've been using Palo Alto as a VM for about three months. I use the latest version.
What do I think about the stability of the solution?
It is a stable solution. I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. We have more than 20 entities using this solution.
How are customer service and support?
Customer service and support are great. The response time is good. My experience with them was very good.
Which solution did I use previously and why did I switch?
I used Azure Firewall for a while, but then I removed it and installed Palo Alto.
How was the initial setup?
The setup requires professional people to work on it. It's not straightforward. Knowledge is needed to adapt it to your platform.
So, it's not an entry-level solution; it requires professional and expert-level skills.
What about the implementation team?
I deployed the solution myself. The deployment process took about three to four days. It depends on your production environment because I had to migrate production.
Only one person is required for deployment and maintenance.
What other advice do I have?
I can't make a suggestion because it depends on the specific needs they have. They can consider using the entry-level version or opt for the expert lab, depending on their workload.
Overall, I would rate the solution a nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
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