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Reviews from AWS customer

5 AWS reviews

External reviews

117 reviews
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5-star reviews ( Show all reviews )

    reviewer1881555

An easy-to-maintain product that provides security and can be smoothly installed within a couple of hours

  • September 26, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Palo Alto Networks VM-Series for our company's customers, especially those who use Azure Firewall to secure their environment but still want a third-party firewall from companies like Fortinet FortiGate and Palo Alto in their environment. Whenever our company's customers want to opt for a third-party firewall, we suggest firewall products from companies like Fortinet FortiGate and Palo Alto. There have been cases where our company's customer who already uses firewall products from Fortinet FortiGate and Palo Alto deployed on an on-premises model want to shift the same product to the cloud, going on the good experience they have had with the products. If our company's customers are not interested in purchasing a third-party firewall, my company suggests the cloud-native firewall provided by Azure, specifically for their landing zone environment.

What is most valuable?

Regarding Palo Alto, my company normally does a high availability configuration for our customers, which are active-active and active-passive. There are multiple add-on packages a customer can choose from in Palo Alto, including antivirus, web filtering, IDS, and IPS solutions.

What needs improvement?

Considering Azure, some customers may purchase Palo Alto Networks VM-300. Considering the pricing perspective, customers want multiple NIC types because they might have different spokes, and they may like to extend it with different interfaces on different spokes. Considering VM-Series on Azure Virtual Machines, since there is a limitation when it comes to Azure VM-300 as it supports only four cores, there may be some modifications made to support more cores.

For how long have I used the solution?

I have been using Palo Alto Networks VM-Series for three to four years. My company functions as a managed service provider and an integrator for Palo Alto Networks.

What do I think about the stability of the solution?

Palo Alto Networks VM-Series can be made more stable. I have seen some bugs in the solution. After deployment with an API call, you can use an HA solution in two scenarios, namely, as a load balancer and for API calls. I see that in the Palo Alto Networks VM-Series, there are some delays when it comes to an API call configuration.

What do I think about the scalability of the solution?

It is a scalable tool. Considering the licensing part of the solution, it may not seem scalable, especially when you want to move from Palo Alto Networks VM-300 to Palo Alto Networks VM-500 since, for such a procedure, the virtual machines will have to be brought down and registered again with a different license, which is challenging.

My company's customers who use the solution are mostly enterprise-sized businesses.

How are customer service and support?

The solution's technical support has been good. I rate the technical support a seven and a half to eight out of ten.

There are some delays that I have observed when my company communicates with Palo Alto's support engineers. There are also some problems related to the understanding of our company's issues with the product by Palo Alto's support team.

How would you rate customer service and support?

Positive

How was the initial setup?

Users are provided with templates to go ahead with the deployment phase of Azure. There are already prepared templates available for installation, which users can use during installation.

Suppose our company's discussions with the customers are completed, and the design has been frozen. Considering the aforementioned case, the Palo Alto Networks VM-Series installation phase can be completed in a couple of hours, while the only time-consuming task is the creation of policies.

What other advice do I have?

Palo Alto Networks VM-Series is easy to maintain.

From a security point of view, I find Palo Alto Networks VM-Series to be a better product compared to the other solutions in the market.

I rate the overall product a ten out of ten.


    Chris Zed

Great

  • May 23, 2023
  • Review from a verified AWS customer

Next Gen firewall, super easy to spin and use from CICD pipeline, no messing with licensing, vendor arch templates available and up to date.


    Saurabh S.

Super Sonic nextgen FW

  • April 12, 2023
  • Review provided by G2

What do you like best about the product?
User friendly GUI along with fast processing of packeta
What do you dislike about the product?
So far not experienced any major issue during operation
What problems is the product solving and how is that benefiting you?
Being a nextgen FW it's eleminiating so many layered devices and providing infra security under one roof


    Computer & Network Security

Best virtual firewall product solution

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
It is beneficial for our cloud production environment, especially when isolating our DMZ and Core environment.
What do you dislike about the product?
None, as of now. We fully utilize our Palo Alto VM firewall on our environment, especially on our AWS Cloud infrastructure.
What problems is the product solving and how is that benefiting you?
We used Palo Alto VM-Series firewall when securing the connection between our DMZ and Core VPC.


    Dishant N.

No. #1 Secured solution for VM's

  • March 12, 2023
  • Review provided by G2

What do you like best about the product?
It's the best and most secure solution for protecting my virtual environment. I, till last month, was using a different product; due to a security breach, we moved to Palo Alto.
What do you dislike about the product?
It has no flaws, so there is no dislike at all.
What problems is the product solving and how is that benefiting you?
It protects the virtual environment; in my case, I have integrated it with my Gateway load balancer on AWS. It is indeed a cost-saver and the most secured solution.


    Anil P.

Review of Palo Alto VM-Series: Pros and Cons for Secure Virtualized Environments

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
Palo Alto VM-Series apart is its ability to provide advanced security capabilities such as threat prevention, application visibility, and user identification in virtualized environments. Its granular visibility and control over application traffic and the ability to apply security policies consistently across physical and virtual networks are particularly valuable in multi-cloud environments.
What do you dislike about the product?
Cost: The VM-Series can be more expensive than other virtualized firewall solutions, and organizations may need to invest in additional licenses and hardware resources to fully utilize the product's capabilities.

Resource-intensive: Running Palo Alto VM-Series requires significant CPU and memory resources, which may not be available on smaller virtualization hosts or cloud instances. This can result in performance issues and increased infrastructure costs.

Learning curve: As with any advanced security solution, there is a learning curve associated with deploying and managing Palo Alto VM-Series. Administrators will need to familiarize themselves with the product's user interface, policies, and configurations, which can take time and effort.

Vendor lock-in: Because Palo Alto VM-Series is a proprietary solution, organizations may be locked into using it for their virtualized firewall needs. This can limit their flexibility and ability to adopt other security solutions that may be a better fit for their needs.

Limited integrations: While Palo Alto VM-Series integrates well with other Palo Alto Networks products and a variety of third-party solutions, there may be some integrations that are not available or require custom development work
What problems is the product solving and how is that benefiting you?
Advanced Threat Prevention: One of the biggest challenges in securing virtualized environments is detecting and preventing advanced threats, such as malware and zero-day attacks. Palo Alto VM-Series offers advanced threat prevention capabilities, including network-based malware detection, behavioral analysis, and sandboxing, which can help organizations detect and prevent advanced threats before they can cause damage.

Application Visibility and Control: Another challenge in securing virtualized environments is gaining visibility and control over application traffic. Palo Alto VM-Series provides granular visibility and control over application traffic, enabling organizations to create policies that enforce application usage and protect against data exfiltration.


    Government Administration

Palo Alto VM-Series Firewalls

  • April 15, 2022
  • Review provided by G2

What do you like best about the product?
Palo Alto VM-Series Firewalls is a widely used firewall, especially in the public cloud environment. I have done multiple deployments for various customers in Qatar with high customer satisfaction
What do you dislike about the product?
They can improve their XFF feature compatibility with HA deployment scenarios. Apart from this, this is one of the best in the market now.
What problems is the product solving and how is that benefiting you?
public Cloud services protection, various use cases for clients as I work for a systems integrator. They have realized many different benefits, including consolidation of services, the greater granularity of inspection at the edge and in the data center, etc.


    Sunil K.

Cost saving and best in performance

  • December 25, 2020
  • Review provided by G2

What do you like best about the product?
We did not find any difference between hardware product and VM series appliance of PAN in terms of functionality and performance. We are getting same level of performance and also able to use all the PAN OS feature that we can use on Hardware appliance. VM product always have great advantages as compare to hardware product e.g. easy installation and deployment, no physical wiring, easy backup, easy recovery are some examples. We also like its support to various hypervisors as well as cloud integration.
What do you dislike about the product?
I personally do not find any technical dislike, but yes PAN should work on their VM licensing and make it easy, currently it is so complicated and hard to understand. Apart from them I do not have any dislike from the product as we are using it from last 5 years are very happy with the performance of product.
What problems is the product solving and how is that benefiting you?
In some scenarios Hardware products can not be deployed or not suited best e.g. cloud and areas where we do not have much space to have many hardware devices. So it helps alot to deploy at our cloud network as well as in some plants where we have very limited IT infra due to space issues.
Recommendations to others considering the product:
Well no doubt PAN products are very expensive products because of their best in class technology so first evaluate your business need and conduct POC, work on the ROI then decide you should go for PAN or not. Without working on all such factors it maybe a case where you will not get any ROI from PAN product.


    Information Technology and Services

One of the most professional security system

  • October 28, 2020
  • Review provided by G2

What do you like best about the product?
It has a very good documentation.
This vendor are used by the most professional IT industries.
What do you dislike about the product?
No open source release for this software.
What problems is the product solving and how is that benefiting you?
Understanding the way of working for the future implementation.