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PrinterLogic SaaS

PrinterLogic | 1

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External reviews

257 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospitality

Once I was given admin access it was very easy to manage and add new drivers for different OS's

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
It is very easy to use, I don't have to guess where a developer put an option or control.
What do you dislike about the product?
Don't really have too many things, finding help on a couple of things seemed a pain intil I just realized that I had the support emial already.
What problems is the product solving and how is that benefiting you?
Being able to support so many different brands of printers and locations makes it nice when the setup is so easy


    Sean D.

Ease of Use

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
Easy to deploy to multiple sites without on prem servers.
What do you dislike about the product?
Some drivers may be difficult to work with.
What problems is the product solving and how is that benefiting you?
Able to easily deploy printers to servers and clients with no need for on prem servers.


    Scott W.

Very user friendly

  • May 03, 2024
  • Review verified by G2

What do you like best about the product?
PrinterLogic has made our jobs in the IT deparment a lot easier. Before PrinterLogic we were flooded with tickets to add specific printers to users computers. With PrinterLogic our users are able to simply go to our link that has our printers orginized by building and floor, select the printer they need and it installes it for them.
What do you dislike about the product?
The only complaint that I have with PrinterLogic is I wish that we could have been using it a lot sooner that we have been.
What problems is the product solving and how is that benefiting you?
The amount of tickets that we were getting to add printers to users computers.


    Computer & Network Security

Printer Logic

  • May 01, 2024
  • Review verified by G2

What do you like best about the product?
Printerlogic makes it easy to remote print and deploy,

I dont have to pull my hair out eveyr 10 minutes, as printer logic makes it easy to update softwares ect

Customer support is really good so far, i have no complaints,

Printer logic is used on a daily basis here
What do you dislike about the product?
When integrating it for the first time i had to use command prompt, add the exe into the public users file location and make a batch file in order to run it to get it working with the key,

Im not sure if thats how we have the business set up as it came in just before my time and i wasn't involved int he decision process
What problems is the product solving and how is that benefiting you?
Print management, we do not need to update each printer with the software manually as printer logic sorts this out,

Makes it easy to clear print queues and check statuses of printers,

Easy to remote print with it


    Government Administration

Easy to use and works well

  • April 29, 2024
  • Review verified by G2

What do you like best about the product?
We had experienced problems with the MS PrintNightmare making deploying printers very buggy. Switching to using PrinterLogic was fast, reliable, and has enabled us to not have to worry about our printers and focus on other tasks. Initial deployment went mostly smooth with a few minor issues but support was excellent to get the issues figured out and get the product deployed. Ongoing support has also been excellent.
What do you dislike about the product?
I am not fond of browser extension based agent deployment and we had some initial work to get it to work correctly but it has been fine since.
What problems is the product solving and how is that benefiting you?
Microsoft print servers and driver deployment were crippled by PrintNightmare exploit. Made it extremely difficult to consistently add printers and drivers to workstations. PrinterLogic immediately fixed the issues once deployed.


    Sean A.

Great application to get rid of print servers

  • April 26, 2024
  • Review verified by G2

What do you like best about the product?
There are no print server and utilizes IP printing from the client. The application is very easy to use and is for the most part once setup a hands off application.
What do you dislike about the product?
There are no fax functions like other products
What problems is the product solving and how is that benefiting you?
Getting rid of print servers.
Also allows for secure printing with release via a badge


    Mining & Metals

Finally something good about printers!

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
It just works, it makes sense, and it makes printer management a breeze.
It's just reliable and simple, and easy to integrate, which is a nice change compared to the days of Windows Print Server...
Excellent csutomer support too, and improvments are brought in regularly.
What do you dislike about the product?
To be fair, i can't think of any major drawback.
What problems is the product solving and how is that benefiting you?
It was initially deploy as a workaround for the Print Nightmware issue, and it turned out to be just a great printer management solution.


    Banking

PrinterLogic review from a financial institution

  • April 25, 2024
  • Review verified by G2

What do you like best about the product?
The ability for users to install printers on demand without IT assistance.
What do you dislike about the product?
Nothing, we haven't had any issues with it, it works as advertised.
What problems is the product solving and how is that benefiting you?
Support requests from end users needing to be connected to printers they don't already have with no IT involvement.


    Banking

Printer Nightmare no more!

  • April 25, 2024
  • Review verified by G2

What do you like best about the product?
Overall ease of use. Allowing our users to add printers seamlessly. Support is easy and allows for less frustrations. We were able to push out the GPO integration and implement that without any problems.
What do you dislike about the product?
None at the moment, we have used Printerlogic for less than 6 months.
What problems is the product solving and how is that benefiting you?
We use PrinterLogic to avoid the printer nightmare vulnerability tied to the print spoolers and print servers. With PrinterLogic we are able to have our end users point to a printer on the "map" and have it install seamlessly. Even though its a change for our users, it makes it easier as well as gives us safety knowing we are protected.


We didn't want to give local admin on each printer server to our users to avoid the printer nightmare vulnerability so PrinterLogic gives us the ability to allow users to add printers and not have extra permissions. This also fixes the common issue of "Where does this printer live?"...with PrinterLogic people can see on the map the printers near them.


    Denis B.

Easy to deploy Printer Management without the need for a server.

  • April 25, 2024
  • Review verified by G2

What do you like best about the product?
Easy to deploy agent to user machines. We can deploy various printers without the need of a printer server.
What do you dislike about the product?
No issues to dates from using this platform.
What problems is the product solving and how is that benefiting you?
We can now deploy printers to users with the use of an agent and not deal with a print server.