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PrinterLogic SaaS

PrinterLogic | 1

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External reviews

257 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Primary/Secondary Education

Print logic works well with chromebooks

  • April 25, 2024
  • Review verified by G2

What do you like best about the product?
It works well with chromebooks and with most printers
What do you dislike about the product?
The windows portion of print logic isn't as clean as the chromebook side.
What problems is the product solving and how is that benefiting you?
Print management for chromebooks is not really possible without it. Print logic is allowing relatively smooth print services for a large chromebook using group.


    Kaleb M.

PrinerLogic

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
The installation was so easy. Our team got it set up in under an hour.
What do you dislike about the product?
Hold and release printing is behind a paywall.
What problems is the product solving and how is that benefiting you?
No more managing a print server that can lead to vulnerabilites in our network.


    Ryan C.

Listen to the reviews. It's as good as everyone says. Seriously.

  • April 25, 2024
  • Review verified by G2

What do you like best about the product?
There's no solution I've worked with that flows as seamlessly as PL. We were able to get the whole thing, from start to finish, implemented and deployed within just a few hours of work.
What do you dislike about the product?
Can't say there's anything I dislike. Maybe they can send me more cookies? I don't know.
What problems is the product solving and how is that benefiting you?
We wanted to fully eradicate the need for a Print Server. We're a smaller shop that started with just a Domain Controller that hosted most of our other processes and servers. As we began growing, we saw an immediate need to offload services away from our DC, for obvious reasons. PrinterLogic enabled us to remove entirely the print server, as well as deal with automatically adding users to their applicable printers. The more users we onboarded, the more prevalent this benefit became. Adding in new branches' printers is a breeze.


    Jonathan P.

PrinterLogic is great

  • April 25, 2024
  • Review verified by G2

What do you like best about the product?
Ease of setup and use. Great support. Our staff seem to love it and adoption is up.
What do you dislike about the product?
Not much. The cost is surprisingly reasonable, the product does what we need it to do.
What problems is the product solving and how is that benefiting you?
We've had issues with printer GPO, and we were looking for a solution for remote site visits where we need to print.


    Insurance

PrinterLogic has been an excellent solution for our needs

  • January 30, 2024
  • Review provided by G2

What do you like best about the product?
PrinterLogic has solved many of the issues we were having with on-prem print servers in our environment. Deploying new printers is a breeze. Updating configs is intuitive. Excellent support when needed.
What do you dislike about the product?
Some hiccups with deploying new features, but the support team has been responsive and excellent to deal with.
What problems is the product solving and how is that benefiting you?
Many issues we were having with on-prem print servers have been solved with PrinterLogic. Print spoolers needing to be restarted, deployment of printers via GPO failing, managing printer configurations on a per-printer basis and pushing out those changes to all users, etc etc.


    Architecture & Planning

Amazing Product for IT Departments

  • January 29, 2024
  • Review verified by G2

What do you like best about the product?
Easy of use for deployment of new printers and client computers. Maintaining existing printers is easily done now so we can focus on more security centrinc items. PL also ties in well with Microsoft Intune!
What do you dislike about the product?
There are not many downsides. From an IT perspective, it is an amazing platform. For end users the only thing we have heard of is remote printing but we are rarely asked about that.
What problems is the product solving and how is that benefiting you?
Deployment and maintain of printers and client computers.


    Ernst W.

Support for SNMP v3 issues is poor

  • January 26, 2024
  • Review provided by G2

What do you like best about the product?
Having all printer information in one place and ease of deployment.
What do you dislike about the product?
We have been using PrinterLogic for almost a year now. During that time there have been 1 complete SNMP v3 and one partial SNMPP v3 outage totalling over 4 months. This impacts setting up of new devices (features don't come thru) and monitoring of printer issues.

The map feature needs improvement; getting a floor plan to display correctly should not be trial and error and some way to annotate printers would be great.
What problems is the product solving and how is that benefiting you?
Maps and printer deployment by ip range reduces support calls by new users and visitors.

We are able to reduce (virtual) print servers giving resources back to host server.


    Stephanie S.

PrinterLogic changes the game

  • January 26, 2024
  • Review verified by G2

What do you like best about the product?
Mutliple things: ease of use on the admin side, and giving the end-users the ability to add & remove pritners as needed.
What do you dislike about the product?
It can be slow to update the IP address when it is changed manually on the device.
What problems is the product solving and how is that benefiting you?
Adding multiple printers one at a time is a slow and time-consuming process. PrinterLogic makes it easy to add printers on-demand (for the end-user) and on the admin side being able to push printers out to devices is a time-saver for all involved.


    Scott A.

PrinterLogic took our business printer network management systems to the next level!

  • January 24, 2024
  • Review verified by G2

What do you like best about the product?
- The ability to manage printer drivers online and have them automatically deployed to all users.
- On demand user reporting tool for print jobs made within the company
- Customer support is always quick to assist with questions and ideas!
What do you dislike about the product?
You will need to manually refresh the print client to get new printers right away but this is easily managed.
What problems is the product solving and how is that benefiting you?
PrinterLogic is capturing all print jobs made within the company and allowing our business to deploy new printers with ease, having the drivers pushed to all users automatically.


    Manufacturing

Praise for PrinterLogic

  • January 24, 2024
  • Review verified by G2

What do you like best about the product?
PrinterLogic has been a useful tool to help reduce the amount of work adding printers to the numerous workstations we have. It allows you to set up the printer and driver in a central location. The user can then select the needed printer from a website and have it installed on their machine. All of this happens without any help from the IT department. This allows us to focus our time on other pressing issues.
What do you dislike about the product?
The migration from On-Premise to Virtual Appliance was tough to roll out due to MS requirement of self signing PS Scripts.
What problems is the product solving and how is that benefiting you?
Consistent printer driver installation on all workstations for the same printer. This reduces the amount of support time needed for adding printers.