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This is the best option to get rid of your print servers
What do you like best about the product?
Cloud based product that allows us to manage our company's printers without requiring on on-site print server or appliance of any kind. Their customer support has helped us with every problem we have had in quick and professional manner.
What do you dislike about the product?
Some of my co-workers have told me that new printers take a little time before they appear in the cloud console.
What problems is the product solving and how is that benefiting you?
We we tired of managing on on-prem print server. We always seemed to have issues with it. PrinterLogic removes the need for an on-prem print server. It handles everything from the cloud and you can assign printers to groups.
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Saas Instance: Very good for direct printing but the integration with print servers is not great
What do you like best about the product?
1. The admin portal and the user interface are intuitive, well designed, easy to use.
2. The performance is quick, once you add a printer through the admin portal it is visible directly in the client.
3. The import and export tools are of a great help. I added my 150 printers into a csv file and was able to import them in just a few minutes. It's a real time saver.
I have been using it a lot over the last 2 weeks and I could just do the tasks I needed without trouble.
2. The performance is quick, once you add a printer through the admin portal it is visible directly in the client.
3. The import and export tools are of a great help. I added my 150 printers into a csv file and was able to import them in just a few minutes. It's a real time saver.
I have been using it a lot over the last 2 weeks and I could just do the tasks I needed without trouble.
What do you dislike about the product?
The way PrinterLogic integrates with print servers is way from optimal.
For 2 reasons, when you add Windows Print Server Link to the portal, it will:
1. Deploy a PrinterLogic agent to the Windows print server with services running constantly. I don't want that.
2. The Windows print server needs contant connectivity to the PrinterLogic cloud. My company block internet access for servers so that doesn't work.
Customer support is based in the US, so the responses follow the US hours, not Europe.
For 2 reasons, when you add Windows Print Server Link to the portal, it will:
1. Deploy a PrinterLogic agent to the Windows print server with services running constantly. I don't want that.
2. The Windows print server needs contant connectivity to the PrinterLogic cloud. My company block internet access for servers so that doesn't work.
Customer support is based in the US, so the responses follow the US hours, not Europe.
What problems is the product solving and how is that benefiting you?
We currently use an in-house built printer deployment tool.
It's pretty old and we were looking for a replacement.
We came accross PrinterLogic and it does exactly what we need.
Currently we deploy printer drivers to the computer via SCCM.
PrinterLogic has this functionnality, so we are very likely to use it for that too.
It's pretty old and we were looking for a replacement.
We came accross PrinterLogic and it does exactly what we need.
Currently we deploy printer drivers to the computer via SCCM.
PrinterLogic has this functionnality, so we are very likely to use it for that too.
Simplifies Printer Management
What do you like best about the product?
The product works as advertised and reduces issues especially during printer replacments
What do you dislike about the product?
I have no dislikes so far, works as expected.
What problems is the product solving and how is that benefiting you?
Makes printer replacement projects a breeze, also make renaming printers super simple and elimantes tickets during the process.
Easy Installation
What do you like best about the product?
How easy it is to have end users added printers.
What do you dislike about the product?
The only problem I have had is whith new MacOS being released sometimes driver will not work.
What problems is the product solving and how is that benefiting you?
Easy install for end user and easily managment of printers
Userexperience with PrinterLogic
What do you like best about the product?
Ease of use and mobile compatibility and QR code option
What do you dislike about the product?
in our setup it requires to be on office network
What problems is the product solving and how is that benefiting you?
One central print queue, no dependency on particular printers, privacy and control on prints to take out.
PrinterCloud Solutions
What do you like best about the product?
Printer management without servers. Which means one less server to manage and keep secure.
Direct IP connection to each printer, and the client .msi we can install through Intune.
Direct IP connection to each printer, and the client .msi we can install through Intune.
What do you dislike about the product?
If I go over licenses I'd like to invoice the additional seats. Sometimes I don't have the time to call an Accout Executive and go through a whole meeting just to request an additional seat and then wait for the invoice.
What problems is the product solving and how is that benefiting you?
Eliminating issues when end users self install printers.
PrinterLogic is very easy to explain to customers when trying to sell the product
What do you like best about the product?
Training was easy. Customers have been happy.
What do you dislike about the product?
N/A Haven't used it enough, but as of now I don't anticipate any issues.
What problems is the product solving and how is that benefiting you?
PrintLogic goes hand in hand with our Cloud based selling to our clients and prospects.
Extremely easy to deploy and simple set up steps for the end user
What do you like best about the product?
Of course the best feature is the ability to have secured printing. In some of our offices, we have financial planners who need to have a seperate printer due to SEC regulations. With that, the ability to access the documents is very easy.
What do you dislike about the product?
The ability to use various access devices like pin codes, access cards etc. can be very confusing at times. But once an access type is determined, it is very easy
What problems is the product solving and how is that benefiting you?
Because across our offices, regulations require that secured documents are not left on a machine unattended. The secured print feature meets this need and is accepted by the SEC
Great experience for schools
What do you like best about the product?
The customer support experience behind it has been second to none. Jessie and Peter who I work with have been great. It has been really easy to setup and use.
What do you dislike about the product?
Just missing copy functions when tracking for cost recovery but I believe this function is coming
What problems is the product solving and how is that benefiting you?
This is solving the fact that Papercut hasn't really moved to the cloud in a proper education environment and now we're able to provide printing with cost recovery as a cloud application.
The simplest and best experiences with printers.
What do you like best about the product?
The ease of implementation and the ease of use. I work for a school, and the frequency of use is high. With the number of features and the ease of Integration, there was no issue with the transition. And when we needed help, the customer support was fast and super helpful.
What do you dislike about the product?
There are no downsides. Everyone should have this system.
What problems is the product solving and how is that benefiting you?
PrinterLogic helped with printer management, which was very helpful because it was a crap shot before that.
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