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Printer logic has helped with printing issues with our clients.
What do you like best about the product?
It simplifies deploying printers at our larger clients.
What do you dislike about the product?
The only real downside is PrinterLogic cannot use V4 drivers.
What problems is the product solving and how is that benefiting you?
Deploying printers for our customers where there are a number of printers and users.
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Printers Made Simple
What do you like best about the product?
The simple management UI and client deployment options.
What do you dislike about the product?
I do not have any dislikes about the product. It has been wonderful which is rare.
What problems is the product solving and how is that benefiting you?
We had on premise print servers that were deployed via GPO. We ran into Administartive issues and Driver issues when trying to keep everything up to date. We now have the ability for people to add their own printers and see logs which is amazing. We have had ZERO tickets come into the Help Desk post deployment.
A great product for printer management in the modern workplace
What do you like best about the product?
When configured correctly, it is seamless and transparent - no one has to install anything at the endpoint device to get the printers they need. Our sales contact has also been very quick to add licenses when new printers are installed. From what my IT team has stated, it was an easy implementation and easy integration as well.
What do you dislike about the product?
That off-premises printing is an extra cost.
What problems is the product solving and how is that benefiting you?
Prior to PrinterLogic, we maintained an on-premise printer server for all networked printers in our organization in our datacenter. One of my goals is to eliminate our datacenter to decrease the potential for downtime, ongoing and maintenance costs of servers and networking equipment and onsite visits and increase our flexibility during daily work, emergency scenarios and decreasing the burden of IT during business changes (opening/closing locations, staff on/offboarding, etc.)
Best service and support!
What do you like best about the product?
I admire how fast, seamless and secure the transition was for our organization. We were able to implement PrinterLogic into the environment quickyl with NO downtime for the users. We had less than .5% support related issues after implementation and the PrinterLogic support team were immediately available to assist and resolve the issues quickly!!!
What do you dislike about the product?
There was nothing I disliked at all. The transition from previous to PrinterLogic went seamlessly.
What problems is the product solving and how is that benefiting you?
Secure printing, seamless operation and ease of use.
All in one networked printing solution
What do you like best about the product?
Assigned Printers to a location is helpful so that when a user goes to that location they will see the printers available to them. We have folks move from one location to another often in other cities. Giving them the freedom to select what they need.
The Customer support team was very helpful in the set up, very knoweldge able and answered every question we had. As we migrated from a onprem print servers to Printerlogic it was easy to get started. We deployed our printlogic agent to all of our uses through a GPO, quickly intergrating it with our existing systems and with a litle configuration we were up and running.
Since the implementaion we have been using Printerlogic exclusively as our users use it daily and will be shutting down the print servers. with all the features of printerlogic I feel like we have only just begun to scratch the surface, you can even make it secure with different types of sign on features.
The Customer support team was very helpful in the set up, very knoweldge able and answered every question we had. As we migrated from a onprem print servers to Printerlogic it was easy to get started. We deployed our printlogic agent to all of our uses through a GPO, quickly intergrating it with our existing systems and with a litle configuration we were up and running.
Since the implementaion we have been using Printerlogic exclusively as our users use it daily and will be shutting down the print servers. with all the features of printerlogic I feel like we have only just begun to scratch the surface, you can even make it secure with different types of sign on features.
What do you dislike about the product?
some things are not as intuitive as they could be. While we do have customer support we did have questions which could have been resolved with "helpful hints" or information pop outs for subjects in the adminstrator sections.
What problems is the product solving and how is that benefiting you?
On premisis Print Servers are old and sometimes faulty, with old outdated Drivers, which causes trouble for both our users and our IT Staff. With printer logic, it takes alot of the work out of having printers at the ready. With a click or two it installs quickly for our users.
Easy to Setup and Use
What do you like best about the product?
I enjoy how quick it is to setup and connect to a printer via the SAAS portal
What do you dislike about the product?
There is a lengthy sign up process for users. Downloading and enabling the plugin, downloading the app, signing in with a code.
What problems is the product solving and how is that benefiting you?
Managing which printer's users are connected to and quickly getting them connected to new printers
Printer Logic has been a game changer.
What do you like best about the product?
The ease of use is the biggest pro about PrinterLogic.
What do you dislike about the product?
So far we have not run into any roadblocks concerning the product.
What problems is the product solving and how is that benefiting you?
Muli printer enviroment with a print server. We needed a quicker and mor streamline way to deploy printers to a multi-location enterprise.
PrinterLogic Review
What do you like best about the product?
PrintLogic is so simple to setup and administrate. The best thing of all is it just works! It was early to deploy and meant that we have been able to decomission our print servers. People love the floor maps and the ability to auto-map printers based on sites and locations using subnets.
What do you dislike about the product?
It would be great to be able to somehow print accross networks without the use of a service client.
What problems is the product solving and how is that benefiting you?
We have many sites accross the country working on LTE networks which are not directrly connected to our corporate network. In the past we have struggled to manage these as they were not connected to our print servers. PrinterLogic has solved this issue.
Quick & Easy Deoplyment
What do you like best about the product?
It was a quick and easy deployment of the Printer Logic solution to our environment. We have about 40 printers and 145 users. The deployment to the users was swift based on location of their office to gain the profiles of printers in their vicinity. Customer Service with our reps was always prompt and they were willing to help with question concerning the on prem configuration of their product. Also, the ease of intrgration was smooth. The users did not receive a single hickup when we moved them to the Printer Logic printers. The frequency of use for me is not often in the admin portal. When configured correctly it just works. The users use the printers and rarely have to go to the portal to get a printer they can't find.
What do you dislike about the product?
It doesn't support a few drivers. They are not many, but if you have copiers you might want to see if they provide drivers that are supported by Printer Logic. That is my only major issue with the product.
What problems is the product solving and how is that benefiting you?
I know they are currently looking to support as many drivers as possible. While that may be an issue at the moment it does not mean it would never be supported. Also, they are alway working on the ease of use for the users and the admins alike.
Great Addition to our Product Line for a "Cloud Only" Approach
What do you like best about the product?
Printer Logic makes migrating to the cloud easy. I recommend it to all my clients. The ability to effortless push print drivers out to multiple clients (post Printer Nightmare Vunerability) is amazing.
Printer Logic fills the void that Microsoft has when going cloud only. Many clients are going full Azure AD (or Entra now...) with Intune for Management. Printer Logic makes it easy to migrate their on-premise print server to the cloud.
The Self Service portal also comes in very handy when supporting users.
Printer Logic fills the void that Microsoft has when going cloud only. Many clients are going full Azure AD (or Entra now...) with Intune for Management. Printer Logic makes it easy to migrate their on-premise print server to the cloud.
The Self Service portal also comes in very handy when supporting users.
What do you dislike about the product?
Authing to the MSP Portal uses One Time Push codes instead of SAML.
Please integrate SAML through Azure AD / Entra to allow SAML Authentication like other enterprise apps.
Please integrate SAML through Azure AD / Entra to allow SAML Authentication like other enterprise apps.
What problems is the product solving and how is that benefiting you?
The main use case for printer logic (for me and my clients) is migrating to the cloud. Many clients are going ful Azure AD / Intune. Microsoft does not have a product to easily replace On-Premise Print Servers. Printer Logic solves this issue/use case.
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