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Powerful low latency solution for realtime data streaming
What do you like best about the product?
Ably Platform is developer-centric and easy to start with. Documentation is detailed enough, while Ably Realtime SDK offers native support for the most popular programming languages and platforms. The best thing about Ably is the flexibility on both the publisher and the consumer side. Ably Support is responsive and helpful.
What do you dislike about the product?
Ably Realtime has some hard limits that are not too high and could easily be hit, such as max channels per connection. Connection management is not simple, so you should be careful when designing your Ably channels naming strategy. A feature I miss and will request is to be able to optionally force consumers to subscribe with 'presence' turned on so that all consumers can easily be tracked.
What problems is the product solving and how is that benefiting you?
Ably solves the problem of scalability when delivering data streams on a global level. We do not have to worry about it and can focus on delivering our core business features.
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Excellent push notifications platform. Totally engaged with their customers
What do you like best about the product?
Here at Split, we use SSE services for sending updates of their feature flags to our customers. For almost three years, we have been using Ably for this and Realtime for checking our occupancy in the channels or getting metrics usage. During this time, both sides (Ably and Split) have had challenges regarding the amount of data sent, escalation, adding improvements, etc. I like the engagement of Ably team on these topics. You always respond fast, and you have been proactively having sessions with us on some sort of recommendations or getting feedback from our experience using Ably.
What do you dislike about the product?
Nothing critical to say here. Just be careful when you update your libraries and not using the major version to that as it happened in the past :P. We are good!
What problems is the product solving and how is that benefiting you?
We are using Ably for two main topics. The first one is for reducing our cost in our CDN because, in the past our customers only used polling for updating feature flags. Secondly, to get feature flags updates faster than polling.
Great & sturdy notifications streaming solution
What do you like best about the product?
The service is resilient. It can be used via HTTP/SSE, without depending on an SDK, which makes it an ideal choice for libraries that need this functionality. Customer support is outstanding
What do you dislike about the product?
Nothing there to dislike. It would be nice to have more control over when/how channels are created/activated based on messages being published and subscriptors
What problems is the product solving and how is that benefiting you?
It' keeps our SDK's targeting rules up-to-date by letting them know when changes are available. This helps us reduce traffic in our servers, and minimize the time taken for a customer's application to see their changes propagated.
Good product with excellent service
What do you like best about the product?
Ably's support has been great for us. We have a shared chat channel where all representatives from Ably are active, and they've always helped us promptly when questions and issues arise.
What do you dislike about the product?
The SDK by default throws quite a few errors that are up to the user to handle in a correct way, which makes it more complicated than expected to get to a watertight setup.
What problems is the product solving and how is that benefiting you?
Realtime data communication between clients. It's great to rely on an infrastructure maintained by experts, so we can focus on other things.
It just works, it's made building a real time platform look easy.
What do you like best about the product?
It's a simple solution to a complicated problem. Install a library on both sides of the connection, and you're done.
What do you dislike about the product?
It's quite an opaque implementation; occasionally, a detail leaks out and can be confusing, but it is easily solved with the great support team.
What problems is the product solving and how is that benefiting you?
The monitoring, availability, and scalability of that part of the product problem are gone, I check the dashboard to see how it's doing and that's all I have to worry about.
Ably powering real time scoring on lavercup.com
What do you like best about the product?
The reliability of Ably to deliver real-time scores to our millions of fans of the Laver Cup.
What do you dislike about the product?
I don't have any dislikes about Ably Realtime at present.
What problems is the product solving and how is that benefiting you?
Ably ensures the fans who are visiting lavercup.com real-time live scores so they never miss a point.
Nice Custom Service. Stability is good.
What do you like best about the product?
Stability. I think the service provided by Ably is very stable.
What do you dislike about the product?
None. I feel great about Ably real-time service.
What problems is the product solving and how is that benefiting you?
Ably Realtime helps us implement a new feature with little effort.
Ably is the complete 1 stop solution for messaging
What do you like best about the product?
Ability to have Channels within channel. Push notification delivery through Ably for both ios and android platform. History API.
What do you dislike about the product?
Lack of Enterprise dasboard to monitor and troubleshoot. Extra cost for History query.
What problems is the product solving and how is that benefiting you?
Async update to mobile clients.
Above and beyond customer support
What do you like best about the product?
Ably has been a great product to use in our application, but the customer support makes them stand out in my eyes. While integrating ably-cocoa into our iOS application, we found an issue that we weren't able to resolve on our own. We were able to quickly hop on a call with Ably engineers to help diagnose the issue and within 48 hours, it was identified and fixed. The Ably team was incredibly helpful, friendly, and FAST! Typically, it's hard to get support from third-party vendors, but the turnaround on this fix was lightning fast and rock-solid. Kudos to the team!
What do you dislike about the product?
We haven't seen any issues that Ably hasn't been able to help us resolve.
What problems is the product solving and how is that benefiting you?
Ably is providing us real-time connections with our customers in various aspects of our applications spanning mobile, web, and desktop. Ably powers our applications that allow us to quickly and effectively communicate with our customers around the world.
Ideal service vendor, in every metric
What do you like best about the product?
Ably just has it all figured out. Their technology is competitive with the industry, and their suite of features all work reliably.
Dashboards, customer support, customer success, it's all there.
Developer friendliness ended up being the big deciding factor for us, our developers found the integrations incredibly easy, with solid documentation.
Realtime events is a bit of a crowded space, with a lot of vendors offering similar features. Ably has been able to successfully find the details to differentiate themselves
Dashboards, customer support, customer success, it's all there.
Developer friendliness ended up being the big deciding factor for us, our developers found the integrations incredibly easy, with solid documentation.
Realtime events is a bit of a crowded space, with a lot of vendors offering similar features. Ably has been able to successfully find the details to differentiate themselves
What do you dislike about the product?
why is this field required, no comment here
What problems is the product solving and how is that benefiting you?
as their name suggests, Ably Realtime offers managed realtime events
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