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Reviews from AWS customer

36 AWS reviews

External reviews

5,720 reviews
from and

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4-star reviews ( Show all reviews )

    Sivakumar C.

Automation is coool !!

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
Easy to create BOTs. I have business users creating BOTs in just a few days.
What do you dislike about the product?
Automation with images (screen) is rather slow, to process.
What problems is the product solving and how is that benefiting you?
Automating between two or more applications helps to avoid requesting changes to the applications themselves.


    Financial Services

Supporting unstructured data by the help of instigators

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
The day to day business automation moving to the critical area of automating tasks in part of that we have to automation unstructured data too. in these scenarios also we are able to overcome by the help of automation anywhere API is the most useful component helping us.
What do you dislike about the product?
Image recognition need to improve the processing time
What problems is the product solving and how is that benefiting you?
we starting from mundane and we face issues with unstructured data before. now we are at the stage of Cognitive bots now.


    Eduardo B.

CoE with AA

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is an ease of use and develop RPA tool. Its has some pre-build templates (metabots) that are good for faster projects. Also, its technical team is always avaliable when needed and always improving the tools with multiple new releases in the year.
What do you dislike about the product?
Automation Anywhere is unable to automate certain cenarios due to its rigidity. Sometimes it has some bugs that can not be fixed spotly, so they ask us to upgrade version, which is not so easy sometimes.
What problems is the product solving and how is that benefiting you?
We are automating key processes in the company.
Recommendations to others considering the product:
Take a time to understand its technical requirements to prevent further problems when scalling up.


    Juan Pablo B.

Automation Anywhere A2019. At the head of automation

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
As is a very useful platform with a couple of remarkable features such as IQBot, the cognitive automation product, and A2019, the RPA as a service platform. Automation anywhere have a huge advantage that is the continuous updates at the activities in the platform. In this case a couple of weeks are necessary to obtain new features and other improved ones. The best way to use automation anywhere is having a
What do you dislike about the product?
With the platform beeping web based (A2019) it lacks the capabilities of developing and designing automation that other competitors has. Automation anywhere have a very structured programming estructure (not languaje) in which cannot be used natural programming languages to do things as string manipulation or data types conversion as in other competitors.
What problems is the product solving and how is that benefiting you?
The best use cases are back office tasks such as invoices processing and personal management. Automation must be implements from back office to mission critical process, in that order. One big advantage of automation anywhere is the cognitive automation. With which I have read a processed dark, unstructured data converting it to structured and processable data. The problem is with the resolution of the pictures you send to IQBot. IQBot is cloud based artificial intelligence augmented OCR software, which is capable of learning by context where at located the data in different structures of scanned data.
Recommendations to others considering the product:
i definetly reccomend automation anywhere in case you need to automate a well defined and not so bold process. Automation anywhere has good cognitive capacities that works very well in the happy path, when not in that path, the exceptions notifications work very well.


    Shrippad M.

Innovations and usability of the tool is an edge over other RPA tools.

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere has a robust architecture which allows a 3 Tier setup with a HA / DR till the BOT developed Level. The integration of 3 party API's is a cake walk and the integration of IQ BOT with RPA v 11.3.X and A 2019 gets our edge to deliver services to our existing and new customers.
IQ BOT component along with A 2019 version reinforces our ongoing faith in the RPA tool
What do you dislike about the product?
The releases are announced but the tools are made available with a delay which puts us in a soup when interacting with clients on the new features and the tools released.

Example : Discovery tool being launched and the release is not available yet for use.
What problems is the product solving and how is that benefiting you?
We have resolved Agreement validation issues faced by Audit's , procurement and banking team with a BOT developed which validates clauses of the executive document with master agreement and avoid tampered documents being accepted

HR recruitment has been eased out with a BOT built on Recruitment portal which searches the profile as per the requirement , identifies the right candidate, grabs key details of the recruit and sends an email to the recruit for the next round of interview

BOTH BOTS ARE DEVELOPED AND ARE MADE AVAILABLE IN BOT STORE.
Recommendations to others considering the product:
- Please follow Pre Requisites { hardware and software } when installing AA software
- IQ BOT should be used when extracting documents instead of using PDF extraction via AA tool
- Always contribute back to the community by adding BOTS in BOT Store.


    Kevin G.

Automation Anywhere is what it takes to level up

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
AA technology is like no other RPA solution. Automation Anywhere is the whole solution for getting rid of repetitive tasks of any kind.

What I like the most is the availability of information AA provides about their product. The RPA solution works as advertised and if not, their support is always there to figure it out whatever is happening.

There will be no regrets when using AA!
What do you dislike about the product?
I do not like the fact that AA has no offices in my country, Ecuador. I wish they had at least one.
What problems is the product solving and how is that benefiting you?
Repetitive tasks done by people using Excel.
Recommendations to others considering the product:
Think outside of the box.


    Accounting

Student training

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
The student training modules were easy to follow along and learn from in a concise and efficient mannee
What do you dislike about the product?
The modules were difficult to login to at first, but I think that was more an account issue and less a program issue
What problems is the product solving and how is that benefiting you?
Solving the issue of large data sets and repeatable processes taking up too much time


    Ajay P.

Automation Anywhere for Finance

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is a great tool to implement in any organization without much hassle. Its a lightweight in order to implement on the top of the any architecture. It helps automate most applications which are out there and being used by most corporate. In finance I am using Oracle, SAP BO, Excel, Excel Addins, SAP GUI, Java applications, other web applications. It is easier to understand and implement in short timeline. It gives maximum benefits in short time to show results.
What do you dislike about the product?
Although it has easier implementation tag attached to AA, it is highly cumbersome when it comes to troubleshoot or fix any issue. It has many unreliable things, bugs that are generally not seen in most corporate applications. Even though it is highly used, the responses to errors and issues raised are not resolved with optimum solution, either the answer is "wait for the next release" or "reinstall the applciation". The tool is sometimes too unfriendly when it comes to development. I feel it could have adaptable GUI, specially Metabots development in v11 onwards. It really has fixed layout which is so irritating at somepoint in the rush hour. Some bugs that are random which even AA is not able to identify. Some features are not customizable.
What problems is the product solving and how is that benefiting you?
Finance Plannings and analysis, and finance modelling.
Recommendations to others considering the product:
Automation anywhere is a great choice in order to start their RPA journey. It is easier to understand so it helps speed up automation. Large organization can get maximum benefit out of it. Sometimes consultancy may also help such EY who are giant in this field with RPA with AA


    Priyanka K.

AA for FP&A

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
AA is great tool for the quick automation. It is easy to use and easier to learn. They have integrations to almost all major corporate applications specially those which are being used in Finances.
Their best feature so far is Metabot and object cloning. It ease down the efforts to put into the automation.
What do you dislike about the product?
It is not developer friendly. The application while testing is slower. Debug mode is even more slower and with limitation that we can enable debugging task wise only. We can not debug subtask if values are passed from parent task as you have to run parent task and debuggin is enabled in subtask. This needs to be improved with other GUI related contents for the developer. Make it more developer friendly
What problems is the product solving and how is that benefiting you?
Finance Planning and Analytics. Used to create reports.
Recommendations to others considering the product:
It's a user friendly tool to develop bots effectively. It has various features to use. Automation can done quickly with ease in automation anywhere.


    Telecommunications

Easy to use and cheap

  • March 02, 2020
  • Review provided by G2

What do you like best about the product?
The activities are segmented correctly and many competitive things can be done as in many other platforms, for example, object cloning is the activity that I like the most, because in a simple way I can identify elements on the screen of my computer.
What do you dislike about the product?
Maybe for some companies in my country the price is a bit high, we are a country that is not so big and has capacity, but many companies not having a good transfer of information do not have much confidence in the software. It can be a disadvantage. One of the disadvantages is that having a process that has many nested decisions, the program does not have much growth facility, if I have many validations then making changes is a bit complex, if you had a flow chart to keep track of the activities It could be a more accessible product for such processes, we have had to use other tools to solve this problem, and we have not asked for Automation Anywhere licenses.
What problems is the product solving and how is that benefiting you?
Optimizing banking solutions in my country, attention to requests. Customers really like the security provided by the Control Room, it is quite robust in terms of security and access to online attributes and variables. Another very common use is to use triggers to initialize the processes, it is a very good added value that they have this on their platform, there are processes that by business rules it is necessary that you are listening to the requests of the users, for example placing a file in folders that are necessary for users, then the robot is aware of that trigger and downloads everything it needs to run correctly.
Recommendations to others considering the product:
I recommend using Automation Anywhere for its flexibility and ease of use