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Reviews from AWS customer

36 AWS reviews

External reviews

5,720 reviews
from and

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4-star reviews ( Show all reviews )

    Pravin P.

Automate anything you want with AA

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
We implemented in our organization and we mostly like -
1. A Developer and User-friendly product.
2. Automation Anywhere has its own university where you can learn the complete tool and can for Advance and master certifications.
3. Easy setup and Installation. Support is very fast.
4. Seamless transition from Excel, VBA, HTML, DB to Automation Anywhere for powerful automation
5. Introduce the Automation Anywhere with AI which is added advantage.
6. The best part is the Low Code and requires Low skill needs. You don't have to experts.
What do you dislike about the product?
Below are a couple of things which observe and faced during the Automation anywhere implementation with our Projects.
1. The price is something which can be worked on as well because I feel the licence cost is a little high.
2. Error handing- there we are facing a little bit glitch while creating multiple tasks for the same project.
3. Need to improve on Mainframe Applications & MS office Features. Efficacy against Visual Basic Application Codes (MS Excel), web scrapping in Visual basic macros is near to or exceed efficiency against RPA (bots), Terminal Emulator IBM I Series.
4. The java forms interaction is a bit painful and slower if compared with API/ web automation.
5. I didn't found integration with office O365. Might they release is in next addition.
6. They need can improve UI in terms of developer standpoint, for example, variable manager section is the major pain area in the tool as it doesn't allow multiple variables to either be deleted or copied and pasted in the different bot at the same. The developers have to copy-paste one variable at a time or delete it one by one.
What problems is the product solving and how is that benefiting you?
The processes that can be mapped and improved for time and cost savings.
Automated the daily reports through AA.
Used in testing the applications.
Recommendations to others considering the product:
Automation Anywhere is capable of integrating multiple kinds of application in a single window, Automation Anywhere is very easy to create a step by step approach for any kind of business automation.


    Information Technology and Services

Top 2 RPA tool

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use is undoubtedly the best feature of Automation Anywhere. Despite not having an interface as friendly as its UiPath competitor, Automation Anywhere still has a very low learning curve for beginners and intermediaries on the platform. It is possible to do almost any type of automation just using the tool's features, from sending an email to reading multiple PDF files. The tool also has an active community in the forums, where it is possible to find metabots to perform a little more elaborate actions where it would be more complicated to do just with the available features. The courses offered by the platform itself solidify the learning base of those who are starting to use the platform or in the RPA itself.
What do you dislike about the product?
Speaking for me, the biggest negative point I find in the tool is the automation in the office package, specifically Excel. In the rival, Excel automation is extremely efficient and can be done with the program in the background, in Automation Anywhere, I find automation a little slower and cannot be done in the background.
What problems is the product solving and how is that benefiting you?
When I worked with Automation Anywhere, I was able to develop a solution for a large Brazilian telecommunications company. The developed solution made the automated control of the peripheral equipment stock, sending an e-mail to the management whenever a collaborator needed equipment.
Recommendations to others considering the product:
Automation Anywhere, as a market leader, is great for anyone looking to get started in RPA. Most companies look for professionals trained in Automation Anywhere. If your company has a partnership with the platform, it is possible to take the certification tests for free up to a certain period.


    Paul M.

Excellent adaptability with technological environments.

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
I am fascinated by object cloning, as it attaches to any website, making it easier for me to work with data.
What do you dislike about the product?
Confusing steps must be taken to obtain rows or columns from an Excel file.
What problems is the product solving and how is that benefiting you?
Interact with applications like SAP to perform process automation in the accounting area
Recommendations to others considering the product:
It is a powerful tool


    Ricardo R. R.

Using RPA since 2018 and this is an exciting journey

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
The tool offer practical funcions for the developer. The pre loaded comands cover most portion of the actions needed.
What do you dislike about the product?
The default OCR feature does not recognize the texts as desired.
The inability of running alone. Once it depends on interaction of other system screens if you leave the BOT running there are many chances to see the automation stopped in the begining of the next working day. It could have some AI feature to solve this.
You need a least 3 people as staff to keep it running with some tranquility.
You need high level sponsorship to deploy business processes to be automatized.
We miss native commands with the popular Google Chrome browser and it forces us to work with the Internet Explorer!
What problems is the product solving and how is that benefiting you?
We got 2 BOTs running in production at our mid size company. There are 2 people working on it: the developer and the operator.
Considering the small size of the tech team we produced good RPA automation to reduce about 3 employees and some manual and repetitive tasks.
We got automation in the following processes: Billing; HR; Procurement; Logistics and 4.0 Industry.
There are many other processes to be automated in the pipeline. You need to consider good time to map processes as a consultant and development labor.
Recommendations to others considering the product:
When you got high availability of your systems and also high control of change management this is the time to get in. Otherwise you automation will stop due unpredictable events and you will need your developer debugging every day.


    Information Technology and Services

Automation Anywhere - Its all about Automation

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Below are some of the key highlights that I like the most in AA:
- Metabots, Dlls
- AA, used as integration
- Excel automation
- Connecting Databases
- Easy connectivity using WebServices
- Bot Insight
- Bot Store
- Error Handling
- latest features in AA 2019
- Easy monitoring and performing deployment, security using Control Room
- Requires less or No coding
- Easy to learn
- Nice courses on AA university
What do you dislike about the product?
Sometimes it is difficult to find the solution, if you are stuck in using Automation Anywhere to automate different applications.
Sometimes, AA client crashes, while cloning the screens.
What problems is the product solving and how is that benefiting you?
I have developed various Bots to resolve customer problems. Below is the brief description of some of the use Cases:
- Used AA as an integration between Salesforce and SAP. This included interacting Salesforce using Get/Post API, deletion of existing Purchase data, creation of new purchase records and data extraction from SAP.
- Used AA to interact with ServiceNow based on the real time data provided by the users
- Used AA to extract data from the Website and email the customers based on the business scenarios
- Analysed data using Bot Insight
Recommendations to others considering the product:
Its a great Automation tool. It can be used for Integration and Automation of tasks. Its University offers good training courses as well.
Overall, it is a great experience for me !!


    Financial Services

Automation Anywhere is Fast & Easy

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
The Learn & developping is Fast and easy
What do you dislike about the product?
the interface is not friendly and the code must become hard to understand
What problems is the product solving and how is that benefiting you?
i developed POCs for data migrations, data extraction, transformation and load, business process
Recommendations to others considering the product:
the learning curve is low, its so easy


    Computer Software

Automation Anywhere A2019 Reviews

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
1. Automation Anywhere is capable to automate the process of all the domains like- HR, Marketing, Medical, Finance etc.
2. It is giving benefits to organization by saving time and money.
3. IQ Bot is able to automate the semi-structure/unstructured data. By this RPA proceed towards Cognitive Automation.
4. This tool is easy to learn and a person with less coding knowledge is also able to develop automated task.
5. New updates are cloud base.
What do you dislike about the product?
There are some bugs in A2019. But Vendor is giving great support to solve all of them and new versions are coming with less issues.
What problems is the product solving and how is that benefiting you?
I have automated 2 use cases using Automation Anywhere latest version A2019. In these use cases I have used below functionality -IQ Bot full life cycle
-Excel operations
-Database operations
-File/Folder commands
-Loops
-image recognition commands
Recommendations to others considering the product:
Keep learning new updates via AA University.


    Sreeram M.

Easy to use platform that keeps adding features!

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
We are treated with new and friendly features almost every few months! AA is the first in the industry to launch an integrated document AI layer like IQ Bot. AA launched Microsoft Bots last month. And already this month AA has come up with Discovery Bot. The sheer pace at which path-breaking features are added is impressive. Another aspect is the Bot Store, which is quite evolved, and has a much wider industry coverage than the competition. The 'starter pack' is also a quite easy-on-the-pocket attraction to new customers.
What do you dislike about the product?
There is a dependency on the control room to execute just about anything. In other words, almost nothing can be run without authenticating with the control room. This becomes a limitation in secured environments with no internet access. Further, as a developer, one misses output variables as a standard feature; one has to necessarily log the output to a file and pick from there. Also, the training modules could be better designed.
What problems is the product solving and how is that benefiting you?
The power of the AA platform is best harnessed by applying it on not-so-structured applications. Functions like document reading, writing to legacy applications, and complex testing scenarios, have been our use cases.
Recommendations to others considering the product:
Do not look for ROI or cost saving through replacement of humans as the only benefit accruing from RPA implementation. Accuracy and mistake-proofing is a much more powerful use case as compared to merely eking out efficiencies. Also, be prepared for a slightly more involved support engagement (read higher cost) as compared to traditional software projects.


    NUNNA V.

Very Good

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Gaining the knowledge for the beginner is very good
What do you dislike about the product?
Slow Videos
Repeating some basic concepts
What problems is the product solving and how is that benefiting you?
I am a beginner, but i learned the topics for AA, tried on my project applications and seems to good.
Recommendations to others considering the product:
RPA Tool
well supported for all applications
Fast and Quality


    Banking

Operations Costs

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
If you want to reduce your operations costs and reduce the manual errors and dependencies, the AA is the best RPA tool, it has all the features that will allow you to fulfill your business needs.

Highly recommended and very user friendly to use.
What do you dislike about the product?
Nothing that I could list down, the tool has nothing
What problems is the product solving and how is that benefiting you?
We are trying to reduce the operations costs on the credit card department and we are automating some manual tasks like printing the Welcome Kit and other checks automatically.

The cost of operations have reduced
The manual dependencies have reduced as well
Recommendations to others considering the product:
if you want RPA to increase your business and the efficiency of your workforce, go for AA