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Reviews from AWS customer

35 AWS reviews

External reviews

5,703 reviews
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4-star reviews ( Show all reviews )

    reviewer1802079

Notifications and triggers are useful, and it's easy to learn

  • February 14, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use it for automating Excel sheets and for uploading some data.

By implementing Automation Anywhere, we minimize the manual work and improve workflows.

How has it helped my organization?

The benefits depend on how you use it. When standard automation is not supported, you sometimes need to use robots to eliminate the human interface or human interference in the processes.

We integrated Automation Anywhere with ERP. We had Oracle EBS. There are always challenges, but we can overcome all the challenges. We have the technical expertise to do that. Overall, it works fine. It is good.

Automation Anywhere has saved us time, especially in distributing Excel sheets to multiple users and sending emails. The consolidation of these Excel sheets used to take a lot of time. It would take us a day to consolidate them. In case of errors, it would take one and a half days. With a tool like Automation Anywhere, we can do the consolidation within hours. If we have everything in the portal, it will do that quickly.

What is most valuable?

I am happy with most of the features. Notifications and triggers are especially good.

You can learn it quickly. All resources are available on the web. It is a matter of time. If you want to learn more, there are enough resources available online. You can log in and learn.

It is user-friendly as compared to the other products. The time it takes to train non-technical employees varies. Simple training will take a week.

It is a cloud solution. It is a good platform.

What needs improvement?

It is constantly improving. It is AI-embedded. They can further improve the AI. It is already at a certain level, but it can be improved.

For how long have I used the solution?

I have been using Automation Anywhere for three to four years.

Which solution did I use previously and why did I switch?

I have not worked with any other solution. I have a little idea about UiPath, but I have not worked with it.

How was the initial setup?

It is mostly in the cloud, and it is mostly deployed on the Microsoft cloud. They also have their own cloud.

In terms of maintenance, every software needs to be updated. Before upgrades, you should do stress testing and be aware of the changes. You might have to update the robots as per the changes.

What's my experience with pricing, setup cost, and licensing?

It is subscription-based. They have different schemes. The price depends on how you negotiate with the local partner or local representative in your country.

What other advice do I have?

It is a good product, but it also depends on how you use it. It is all about how you educate and train people. It also depends on your approach and training.

Automation and AI, especially Generative AI (GenAI), is a trend. Everyone is looking for automation. So far, I have not worked on it. In the future, I might work on such a project.

In the beginning, automation is a bit difficult because you need to understand the requirements and other things, but later on, it gets easier. Once you have a deep understanding of requirements, it is easy to do automation. It is just a tool. Before using it, you need to have a good understanding of the process. You need to understand where the gap is, what you want to do with it, and how Automation Anywhere can help you.

It takes time to implement automation. For example, if you are using Automation Anywhere OCR, it takes time to understand different kinds of documents or invoices. It will sometimes fail. In one or two cases, it might fail. There might be a failure rate of 2% to 3%. In such scenarios, some users might have a negative impression. You should be able to address such challenges. It is a matter of time. You need to have patience and a little bit of tolerance. It is not perfect. Nothing is perfect in the world. The users need to be educated on it.

Overall, I would rate Automation Anywhere an eight out of ten.


    Pundalik M.

RPA software SuperCapability

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
It can perform automatation without any coding interaction
What do you dislike about the product?
Nothing as much of now i disliked about Automation anywhere
What problems is the product solving and how is that benefiting you?
Selectors issue is properly managed


    Jibin J.

Automation Anywhere makes Automation easy

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
Due to Automation Anywhere's great scalability, businesses can automate procedures across several divisions and business functions as needed. The tool is more dependable because it is extremely user-friendly and has all the functions that are required.
What do you dislike about the product?
It can be difficult to automate operations with Automation Anywhere, particularly when there are several systems and applications involved. Because of its complexity, it may take longer to implement and calls for more experienced developers.
What problems is the product solving and how is that benefiting you?
Earlier it was very difficult to extract contents from invoces such as invoice number, date, vendor information, line items, and total amount.
With Automation Anywhere it is easy to extract Invoices which saves a lot of time and costs.


    Aaditya T.

Automation a boon to the society

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
I love how automation has reduced manual tasks and almost every tedious task can now be done with a click and now with the integration of AI and ML with automation we've come to a new age of automation
What do you dislike about the product?
It can be troublesome at times due to some tech limitations but with the innovations and industry shift to automation we all will overcome these limitations
What problems is the product solving and how is that benefiting you?
There's a lot it's helping out with, automated mails , web scrapping , document processing, and sap too


    Raj S.

The next solution to all Operations activities

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
*Helpful in reducing workforce stress
*More quicker solution
*Eliminate the recurring cycle of work
*Helpful to establish no-code apps or procs for running a defined test
What do you dislike about the product?
*Complex to build
* Hard to configure
* Too much time and testing required during building
What problems is the product solving and how is that benefiting you?
*Executing transactional commands in ledger with entering or write code
*Consoldating output files that are generated through external sources.
*Automating specific tasks through Power automate


    Yashwanth D.

Automation Anywhere - RPA | Robotic Process Automation

  • February 12, 2024
  • Review provided by G2

What do you like best about the product?
This RPA makes tasks easier to process and proceed forward.
What do you dislike about the product?
There is nothing far more concerning in RPA but it takes skill and automation knowledge to develop a RPA
What problems is the product solving and how is that benefiting you?
This solves a automation problem to make tasks and processes easier.


    Edson N.

Practical automation

  • February 08, 2024
  • Review provided by G2

What do you like best about the product?
The ease of being able to automate time-consuming and laborious process, without having to write code
What do you dislike about the product?
In some processes we need to create metabots to do the job because we are unable to do them using the tool
What problems is the product solving and how is that benefiting you?
a problem filling out data in a spreadsheet on a website, it was beneficial in giving me more time for other tasks


    Dhanush S.

Easy for one with less coding knowledge

  • February 07, 2024
  • Review provided by G2

What do you like best about the product?
I like it because of it's drag and drop feature by using that easily automate anything name automation anywhere suits very much
What do you dislike about the product?
Ram consumption is too high and makes my laptop slow good to have a lighter version
What problems is the product solving and how is that benefiting you?
Solving a major problem of complete coding from scratch that's very helpful, able to design a bot just with basic coding skill


    Nandi Vishal U.

Zero touch Automation

  • February 07, 2024
  • Review provided by G2

What do you like best about the product?
I have been working as RPA for 5 years now and we have delivered numerous zero touch and error free automation to our customers.
What do you dislike about the product?
This reduces job opportunities to other employees
What problems is the product solving and how is that benefiting you?
L2 perspective all the restarts and user creation process, service desk related and all BAU activities


    reviewer2338686

Helps save time, costs, and increases efficiency

  • January 30, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Automation Anywhere to track the travel and locking of our devices.

We implemented Automation Anywhere because we needed a way to track our devices and ensure they were not going beyond their boundaries.

How has it helped my organization?

Before Automation Anywhere we were manually tracking our devices and now it is done automatically.

Automation Anywhere helps to save a full day. Automation Anywhere helps save costs by allowing remote work and not requiring a person to be at the machine.

What is most valuable?

The efficiency we get with Automation Anywhere is valuable.

What needs improvement?

The Automation Anywhere calibrating needs to be more user-friendly to avoid human error.

Non-technical people can not use Automation Anywhere.

For how long have I used the solution?

I have been using Automation Anywhere for one year.

What do I think about the stability of the solution?

The stability of Automation Anywhere depends on the environment it is used in. For example, in hot environments, there can be deviations.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was a little complex until we became familiar with the process.

The deployment took one week and required two people.

What's my experience with pricing, setup cost, and licensing?

Automation Anywhere is reasonably priced because it can sustain us for a long period.

What other advice do I have?

I would rate Automation Anywhere eight out of ten. The technology is improving every day.

With the right tools, it is easy to upgrade Automation Anywhere.

Maintenance is required for Automation Anywhere to ensure proper functionality daily. Two people for 20 minutes each day is enough to oversee the maintenance.

I recommend completing some courses and shadowing experienced Automation Anywhere users to gain hands-on experience with the automation process.