Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,702 reviews
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Easy Automation with AA
What do you like best about the product?
Great product, very good security and safety features with fantastic customer service. Exciting roadmap of new features and products. We have been able to find awesome RPA solutions in house and used AA's support throughout the way. It was definitely a rocky path but definitely seeing some good results out of this initiative.
What do you dislike about the product?
Difficult to arrive at root cause for all the issues that occur while using AA and also not all are reproducable
What problems is the product solving and how is that benefiting you?
Repetitive processes in the finance area which has to do with a lot of reconciliations by extracting data from multiple sources and applying some business rules .
Nice RPA tool Great variety of commands
What do you like best about the product?
it has a large number of commands available, friendly interface
What do you dislike about the product?
I had problems connecting to the control room in trial version, i hope it gets better with the new community edition
What problems is the product solving and how is that benefiting you?
I am testing the tool, using connection with database, insertion, update and also data scraping
Recommendations to others considering the product:
take advantage of the vast library of commands, test the new community version, and use autimation university to learn more about the tool.
AA Tool
What do you like best about the product?
Metabot, image recognition with embedded OCR
What do you dislike about the product?
Workflow, too many scripting while lack of visual big picture in AA IDE
What problems is the product solving and how is that benefiting you?
Improve our customers to improve operation efficiency
Great product, easy to use, easy to understand, easy to save your company money.
What do you like best about the product?
The drag and drop features are easy to master. The commands are very powerful and when used correctly can make light work of the biggest and most mundane tasks.
What do you dislike about the product?
Automation Anywhere dependency on the Internet Explorer makes web commands a bit clunky and prone to breaking.
What problems is the product solving and how is that benefiting you?
Replacing manpower now used to complete simple repeatable data entry and transformation. Or team is giving back hundreds of hour back to the organization.
Recommendations to others considering the product:
Automation Anywhere is great to use but take the time to train yourself.
Quick to market
What do you like best about the product?
The tool is easy to use and robust. Allows us to build the app quick.
What do you dislike about the product?
Can extend features to process automation
What problems is the product solving and how is that benefiting you?
Helps our call center users to get pre c and pre d info automatically. Helps reduce the call time
Moving in the right direction
What do you like best about the product?
AA continues to improve the tool and the user experience based on input from customers.There is definitely a focus on getting it right.
What do you dislike about the product?
It's the nature of software, but the attentiveness to customers also results in upgrades, which result in testing. However seems like we'll be on this current version for a while.
What problems is the product solving and how is that benefiting you?
We are able to remove manual business processes such as data transfer and reporting from the people, and move them onto the bot. We were able transition new work into the teams by increasing bot capacity.
Recommendations to others considering the product:
Go for it... actively reach out to AA and be sure to leverage your Customer Success Manager and the whole AA team.
Automation for multiple platform
What do you like best about the product?
We have had great success using automation anywhere to act as a bridge between multiple database systems and applications to create synergy and reduce the need for manual processing as well as increased accuracy. This has enabled us to re-deploy resources and workers to more strategic positions as well as review processes that have been normalized and automated to ensure that they are done right and that other problems that were occluded by the hidden factory and rework are becoming addressed.
What do you dislike about the product?
We have had great success using automation anywhere to act as a bridge between multiple database systems and applications to create synergy and reduce the need for manual processing as well as increased accuracy. This has enabled us to re-deploy resources and workers to more strategic positions as well as review processes that have been normalized and automated to ensure that they are done right and that other problems that were occluded by the hidden factory and rework are becoming addressed.
What problems is the product solving and how is that benefiting you?
Automation Anywhere has enabled us to bridge the gap between multiple systems where personnel were required to do manual processes. As such employees have been freed from doing repetitive tasks to being able to do more cognitive value added activities.
Recommendations to others considering the product:
Training, Training,Training! Training and documentation is key to establishing success with this product!
Impressive how is easy to learn Automation Anywhere
What do you like best about the product?
The Metabots is the best option to work, including the possibility to create our own DLLs.
What do you dislike about the product?
I can't start more than 1 process at the same time and I can't start the workflow from Tasks.
What problems is the product solving and how is that benefiting you?
Fixe Assets controlling , analyze and creation thru Automation Anywhere and Sap.
new Customer first time trying to automate business process through external tool
What do you like best about the product?
irrespective of application , automation can be done
What do you dislike about the product?
IQ bot is working as expected, Demo was good but when we try with our documents it didn't work.
What problems is the product solving and how is that benefiting you?
Automating business process Where ever manual effort involved, without human decision and repetitive
Just Getting Started
What do you like best about the product?
The Automation Anywhere account manager and support team have been great to deal with and are very responsive.
What do you dislike about the product?
Us having to wait for the Hopper release.
What problems is the product solving and how is that benefiting you?
The ability for us to scale the business without adding headcount and freeing associates up for more value added work.
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