Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,702 reviews
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Responsive
What do you like best about the product?
Automation Anywhere is having very responsive staff who always helps team on critical situation. We started our journey with AA recently but all experience so far is great... Appreciate each and every person for helping us. Thanks
What do you dislike about the product?
As of now, didn't face any bad experience so far all good. thanks
What problems is the product solving and how is that benefiting you?
It's great benefits, saving hours, dollar saving, productive system, avoid manual work load.
Automation Anywhere
What do you like best about the product?
The Recorder feature which lets you automate the process without writing any code and the meta bots to abstract a function so the same thing can be used in multiple processes without having to duplicate the code in all the different tasks.
What do you dislike about the product?
The code that cannot be copied in between the bot and the meta bot was a bit annoying. The Rest Web service does not let you to put a variable in the URI as well as it only accepts the XML response.
What problems is the product solving and how is that benefiting you?
We are using to automate all areas where there is a definite process and rule to follow in all possible states. It has helped to cut down the mundane repetitive work.
Recommendations to others considering the product:
Give it a shot and see how it works for your needs. I think they just launched a community edition as well.
Great basic essentials class
What do you like best about the product?
guided scenarios that workshop most used commands
What do you dislike about the product?
some recordings are not up to par for our use cases - cant record well on certain websites
What problems is the product solving and how is that benefiting you?
automating manual workloads to reduce time spent on mindless work. AA will allow employees more time to focus on tasks that require human thought and creativity
** I could not get my screenshot to load below - constant error messages**
** I could not get my screenshot to load below - constant error messages**
Recommendations to others considering the product:
Present your use cases to make sure AA will be able to do everything that is necessary to your use case
Bot-a-thon Class
What do you like best about the product?
I like that it was easy to create/duplicate/clone objects so I didn't have to write every single line.
What do you dislike about the product?
It would probably be better if the commands have a description when we hover to it (for example: Log to File command could have a description "used for creating an output file)
What problems is the product solving and how is that benefiting you?
It simplified manual processes in a matter of minutes, less error rate which could be reviewed later on for improvement.
Recommendations to others considering the product:
Make it compatible with Chrome/Google
AA for RPA
What do you like best about the product?
App is easy to use and permit us to automate a variety of processes
What do you dislike about the product?
nothing for now, as we migrate to the latest version some small pain points will be eliminated,
What problems is the product solving and how is that benefiting you?
Automating provisioning activities
Easy to use, effective
What do you like best about the product?
Easy to get started without a deep tech background. Interface is very straightforward and understandable.
What do you dislike about the product?
Deploying bots is difficult. Licensing requirements impede scalability. Some functions, such as Object Cloning, seem to behave inconsistently. More support for Google products would be good. Execution of tasks can be slow.
What problems is the product solving and how is that benefiting you?
We have solved a variety of manual processes in Payment Operations. The primary benefits are time savings, and reduced risk of mis-keying or misinterpreting actions. We have saved thousands of hours across Payment Operations over the past year using Automation Anywhere.
Recommendations to others considering the product:
Analyze potential use cases and compare against the capabilities of Automation Anywhere to ensure it meets your needs before purchasing.
Relatively easy for a newbie
What do you like best about the product?
The Hello Bot demo was extremely helpful since I had absolutely no experience with coding.
What do you dislike about the product?
The 4th module in the Hello Bot training has a glitch that doesn't automatically move forward, but it can be manipulated to finish the module.
What problems is the product solving and how is that benefiting you?
We are trying to automate simple, repetitive processes within our organization to allow agents time to work on more complex activities.
EFO Bot A Thon
What do you like best about the product?
Class was very interactive and able to follow thru with directions; loved the hands on experience.
What do you dislike about the product?
Not Google Products Friendly or Chrome friendly
What problems is the product solving and how is that benefiting you?
Recover manual time and steps in processes
Recommendations to others considering the product:
Google friendly and Chrome friendly is desired as most companies are moving towards Google Products and mail merge is important feature and to have an addon is not warranted or desired for most companies
Review
What do you like best about the product?
I like the simplicity of the interface .
What do you dislike about the product?
I didn't like that we couldn't use it in Chrome. Explorer causes a lot of issues on my computer
What problems is the product solving and how is that benefiting you?
Nothing right now, but it's a cool product
Overall, my experience was positive.
What do you like best about the product?
I liked being able to work on my use-case the most.
What do you dislike about the product?
It was sometimes hard to get help given the number of participants was far greater than the number of help.
What problems is the product solving and how is that benefiting you?
Reports, identifying verbiage in contracts.
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