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External reviews

5,477 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

AA Review

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Simple and Ui is user friendly and good scope for error handling and meta bot , IQ bot
What do you dislike about the product?
Less scope for Coding should add more oprion for creating GUI
Installation is not simple need more improvements
What problems is the product solving and how is that benefiting you?
Quick and easy deployed and RAD Module
Recommendations to others considering the product:
Great RPA Tool need more implementation like ML Algorithms


    sushma s.

fast for repetitive tasks

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?

The amount of repetitive tasks that were in our company are far more than we imagined. The agility of Automation Anywhere to adapt to the current...
What do you dislike about the product?
not able to use it for reports and dashboards creation
What problems is the product solving and how is that benefiting you?
repetitive tasks in operations


    Information Technology and Services

Automation Anywhere- The Review

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
1) Nice Interface.
2) Good Tech Support.
3) Almost any bot can be made conveniently and can be easily tested.
4) Faster and reliable.
5) Not complicated at all.
What do you dislike about the product?
1) Support team solves the issues very well but is usually late to react.
2) Needs good coding skills for overall development.
3) Lines of codes are very high because of high no. of features.
What problems is the product solving and how is that benefiting you?
Currently in Certification.
Recommendations to others considering the product:
1) Please provide faster customer support.
2) Please make it easier for others to use.
3) Lines of codes need to be cut down by adding more features.


    Pratyush K.

Ultimate tool for Automation

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
I am impressed with the quality of the tool being built. The tool is easy to get used to it. Easy to access. Easy to explain other team members.
What do you dislike about the product?
As of now, i did not find any issues. Everything is perfect. No issue faced till now.
What problems is the product solving and how is that benefiting you?
We are using for automating the exporting data to excel and calculations in excel .


    Ekta A.

Automation Anywhere for RPA

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Compatibility of this tool with Excel & SAP
Extremely useful in automating ruled based mundane tasks
A quick fix for N number of manual tasks using excel, sap, legacy systems
What do you dislike about the product?
The biggest challenge is to access systems connected via citrix.
What problems is the product solving and how is that benefiting you?
Huge ROI and other savings
Cost efficient solutions in no time
Recommendations to others considering the product:
Want to enhance your employee's profile? Get them these bots and let them take it further.
Want your orders in CRM system to be changed to Completed Status? Hire these bots
Want your HRs to be relieved of sending Anniversary messages? These bots can wish them!


    Ajay P.

Automation Anywhere for RPA

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Platform is great. It has many commands to work on different applications, web or desktop or legacy etc. Control room has multiple controls to handle the enterprise workflow and maintain it, simple for admins. Plugins such as SAP or legacy and other features such as web automation is great which provided minor details i.e. properties of objects which makes it easy to make a robust automated process.
What do you dislike about the product?
Session management, task upload, download. Their GUI, it could be more intuitive for developer and more customizable. There could be more easy approach towards plugins. Also how to maintain dependencies in the script can be ease down along with error handling feature. The major irritation from developer's standpoint is to upload/download task, not only that, it is too browse in the window, if you have multiple folders for your script - it will take a lot of time to load at each folder, and for every script you upload, you go to that folder, it repeats every time.
What problems is the product solving and how is that benefiting you?
We have Logistics division where we use automation anywhere tool to solve routine process of employees in different team, which are mundane and repetitive.
Recommendations to others considering the product:
Its a great tool to start the RPA journey in the organization, easy to setup, easy to create bots, even non IT background employees can learn in weeks and implement the same in the organization. Which could be the best strategy for Business employees to automate their workflow/workload and ask IT to support the bots.


    Hospital & Health Care

Product and support is extremely satisfactory

  • February 19, 2019
  • Review verified by G2

What do you like best about the product?
One of the Amazing features which I personally feel is IQBOT with vision skills in fulfilling the requirement is awesome.
What do you dislike about the product?
IT support when contacted need to be addressed by senior tech;s instead of going on rounds when an issue reported by senior's
What problems is the product solving and how is that benefiting you?
Classification
Semantic Analysis
Alias Learning
Pattern Recognition
Data Extraction
Recommendations to others considering the product:
Increased tech support


    Doaa A.

Transformation in work processes

  • February 19, 2019
  • Review verified by G2

What do you like best about the product?
The superb feedback I have from all departments in our company regarding Automation Anywhere including Finance, HR, and IT, they are all pleasant with the experience of automated work processes.
Also, me as a member of the Marketing team, I receive an utmost support from Automation Anywhere partner enablement team.
What do you dislike about the product?
The trail version 11 sometimes does not run smoothly.
What problems is the product solving and how is that benefiting you?
The business problems that we are trying to solve using Automation Anywhere are as follows:
-Repetitive processes.
-The increase of faults resulted of human errors, and the sluggish of some work procedures.
The benefits that I get using Automation Anywhere:
-More proficient work flow.
-Reductive human flaws,.
-The guarantee of business acceleration.


    Information Technology and Services

Been a great journey so far

  • February 19, 2019
  • Review verified by G2

What do you like best about the product?
It's simple and easy to implement. We have created a CoE with in a span of just 8 weeks. The technical support has been great and never been any issue in getting the solution so far.
What do you dislike about the product?
I would have loved it more, if we could have run bots in parallel or multi-threaded.
What problems is the product solving and how is that benefiting you?
We were able to save ~880 man days of manual work with in the first years of implementation.
Recommendations to others considering the product:
Worth going for it.


    Faizal Rizki P.

Customer Review

  • February 19, 2019
  • Review verified by G2

What do you like best about the product?
The user Interface is very simple to work on and is very user friendly.
What do you dislike about the product?
Control room issues which includes logging in and scheduling bot
What problems is the product solving and how is that benefiting you?
Business problems includes: Employees spending too much time on manual tasks such as posting entries manually. AA helps automate such lengthy task so employee can focus on other tasks.
Recommendations to others considering the product:
AA provides easy to use features such as the control room and client.