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Automation Success Platform (Now Certified for WorkSpaces)

Automation Anywhere, Inc. | 1

Reviews from AWS Marketplace

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External reviews

5,477 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Kalyanisankar S.

I have 1.5 Years of experience

  • February 19, 2019
  • Review verified by G2

What do you like best about the product?
The best thing is all the functions are predefined, anyone can learn easily. Easily understandable commands. Easy to learn grasp and work on it.
What do you dislike about the product?
AA needs to update to fix some minor bugs like object cloning, Need to improve the properties of object cloning.
What problems is the product solving and how is that benefiting you?
Low cost compare to other Tools. Trail version also available. Features are more.
Recommendations to others considering the product:
Compare to other tools functions are predefined, user friendly, Interface also good, Love to work in this tool.

    Information Technology and Services

Good product and great support

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
I love the way the product is versatile to handle multiple scenarios and I love the support provided by them.
What do you dislike about the product?
I think its AI platform still requires some improvement.
What problems is the product solving and how is that benefiting you?
We are trying to improve efficiency and customer experience for our healthcare clients. We have realized benefits to the of tume million dollars.

    Saket D.

Automation Anywhere - A simple and secure way to automate !!

  • February 19, 2019
  • Review verified by G2

What do you like best about the product?
It is easy to learn , Simple to automate , implementation is Efficient and effective. Additionally the platform is secure..
What do you dislike about the product?
Debugging is difficult. Should also have intelli-sense.
What problems is the product solving and how is that benefiting you?
Redundant , inefficient SAP processes for Finance and OTC vertical were automated . Efficiency with 15 FT benefits
Recommendations to others considering the product:
Easy to understand and learn. Thorough practice required though.

    Banking

RPA was a good career choice and Automation Anywhere is a best RPA choice

  • February 19, 2019
  • Review verified by G2

What do you like best about the product?
I like most its Control Room- It allows to customize roles based on client requirement. I feel my onsite job is easy as Control Room has very user friendly and easy to understand UI design.
Object Cloning- It suggests some default properties and allows to choose on which properties you want to go with.
What do you dislike about the product?
Many time, when we need to reboot App Server Automation Anywhere app pool and scheduler services are not getting restarted automatically.
For me its Task Editor's design and UI is not good. It is really very difficult to debug, update and fix bug as whole script has single alignment and it very difficult to find the correct block of code where you have to make the change.
What problems is the product solving and how is that benefiting you?
We have automated Invoicing System, Card Management, Branch Balancing and Reconciliation and many other backend banking and retail operations for different clients across the world.

    Swapnil B.

project manager with 12 years of experience in field of Automation, RPA and Project Delivery

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
1. Ease of Automation
2. More than 575 commands to enable drag and drop
3. Simple interface
4. Security
5. Ease of set up
What do you dislike about the product?
1. Instable operations
2. Bots connectivity is a challenge in customer environment
3. Complex process automation is not easily possible
What problems is the product solving and how is that benefiting you?
1. Reconciliation
2. Data updation and maintenance
3. Report preparation
Benefits include quicker TAT, higher accuracy and ease for human work force from repetitive work
Recommendations to others considering the product:
1. Do a POC of a medium complex process
2. Set up the product and give to users who are doubiting its use
3. Run the Bots in production

    Niket G.

Automation Anywhere : A developer friendly tool making RPA industry grow.

  • February 18, 2019
  • Review verified by G2

What do you like best about the product?
The installation of the tool is very easy. Also, AA provides a trial version by using which you can be sure whether to buy the full version or not which is a big plus to the industry. Product supports "WebSocket" so you can monitor status of deployed bot from anywhere and any machine from web. The support provided by the AA team is also commendable.The product is also very flexible and can work on mainly all types of cloud platforms.
What do you dislike about the product?
Backward Compatibility is a big issue in AA which needs to be looked upon by the team ASAP. Also the interface can be one thing which can be improved.
What problems is the product solving and how is that benefiting you?
AA is being used in the retail sector in our organisation. Most of the processes having excel operations are being automated.
The time required to build a workflow has reduced to a huge extent using AA. The monitoring can be done very easily and efficiently .
Recommendations to others considering the product:
Robotic Process Automation is new concept and Automation Anywhere is one of the most mature product in the market. Please do thorough analysis where and which business process you are going to automate, take long term approach while automating process (You would not like to be in a spot where you will be putting lot of efforts again and again to develop process). Great powers come with greater responsibilities so keep your security team involve in every automation and in case you are automating process with ERP system make sure you have different accounts or Bot id's which will be carrying out tasks.

    Insurance

Good for what it is.

  • February 18, 2019
  • Review verified by G2

What do you like best about the product?
The ability to interface with different browsers is really good
What do you dislike about the product?
I really dislike that it uses x/y coordinates to click on buttons. I would much rather it be able to explore the DOM and invoke the methods inside the web pages, rather than being reliant on page/object location. This seems really remedial to me.
What problems is the product solving and how is that benefiting you?
We are automating respective but time consuming tasks. So far we have successfully fully automated 2 processes and we are currently working on a 3rd fully automated process.
Recommendations to others considering the product:
Do not implement clients in a citrix vdi environment. You need to use either a server or a physical machine or the Auto scheduler will not work.

    Broadcast Media

Great RPA Platform to automate business processes

  • February 18, 2019
  • Review provided by G2

What do you like best about the product?
The simplicity of the platform enabling us to create automations is the best feature of AA.
What do you dislike about the product?
It has to increase its penetration in the banking world. Rest the platform is good
What problems is the product solving and how is that benefiting you?
Invoice processing, Order to Cash processes with AA platforms are mostly solved by me and my team. we have got more than 1 FTE benefits across processes
Recommendations to others considering the product:
It has the highest number of developers across the Globe, the simplicity of developing automations and cross functional abilities

    Insurance

Good trial experience

  • February 18, 2019
  • Review provided by G2

What do you like best about the product?
It's early days with the software but so far it's doing what we wanted. What has been great though is the client management from AA who are fully engaged with us on our journey.
What do you dislike about the product?
Main issue so far was the installation was difficult with me having to go into the MSI logs to try and work out what the issues where. A better pre-requisite check like Visual Studio should probably negate this. Once getting over the installation hurdle though all has been fine.
What problems is the product solving and how is that benefiting you?
Automating a repetitive process with large peaks and troughs during the year. At peak times we're using a lot of overtime and witnessing quality issues with the keying.

    Financial Services

A hassle free work

  • February 15, 2019
  • Review provided by G2

What do you like best about the product?
Ability to dig in the different features to choose numerous ways of key source of selection
What do you dislike about the product?
Can't apply optimisation algorithms for effective coding
What problems is the product solving and how is that benefiting you?
I am solving web based and terminal based automation. The stability and capabilities of doing numerous teadious operation in a very set of command

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