Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
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On our way for easier tasks
What do you like best about the product?
The best I like about automation that it will make the routinely tasks easier than before and we will have the chance to be more creative
What do you dislike about the product?
I liked all about automation such a great experience
What problems is the product solving and how is that benefiting you?
It provides a solution for the daily tasks and it gives a space for creativity
Easy to Learn - Cumbersome IDE - Worried About AA's IE Dependency for Object Cloning
What do you like best about the product?
AA is easy to learn if a user has scripting experience. The UI for the editor is clean and makes sense.
What do you dislike about the product?
AA can be difficult to leverage for more modern, dynamic, websites. The ability to navigate a website using CSS would be beneficial as opposed to the current DOMX pathing.
Would also like extra functions in the IDE such as updating all variable names in an automation task, the ability to invoke custom code, a switch/case function so long-winded nested ifs are not needed, to name a few.
With Edge now transitioning to Chromium, I hope AA can have object cloning work natively in the AA application with browsers such as Chrome or Firefox.
Would also like extra functions in the IDE such as updating all variable names in an automation task, the ability to invoke custom code, a switch/case function so long-winded nested ifs are not needed, to name a few.
With Edge now transitioning to Chromium, I hope AA can have object cloning work natively in the AA application with browsers such as Chrome or Firefox.
What problems is the product solving and how is that benefiting you?
I've automated reporting, metrics and some data entry. If object cloning were stronger on websites such as Fieldglass, Coupa or Ariba, I could leverage AA a lot more.
Recommendations to others considering the product:
AA is excellent for basic RPA tasks which involve file manipulation, running SQL for reporting, and sending out scheduled emails. If there is a need for more complicated tasks such as working within Excel, the GSuite, or the many websites out on the internet, workarounds will be required to achieve bot stability.
For example:
In excel, code in VBA exclusively.
In GSuite, code in google script exclusively.
For accessing websites which are dynamic/modern, rely on API's rather than object cloning.
AA is a great tool for native tasks, however when it comes to more complicated tasks which span across different environments (DB, Local, Webservices), a creative developer will need to use AA for what it's great at while also using the appropriate language for the job in tasks AA is not capable of or stable with.
For example:
In excel, code in VBA exclusively.
In GSuite, code in google script exclusively.
For accessing websites which are dynamic/modern, rely on API's rather than object cloning.
AA is a great tool for native tasks, however when it comes to more complicated tasks which span across different environments (DB, Local, Webservices), a creative developer will need to use AA for what it's great at while also using the appropriate language for the job in tasks AA is not capable of or stable with.
Increases the quality of repetitive and standard process
What do you like best about the product?
The Business Analyst Module of Automation anywhere. This gives more emphasis on the business analyst where it helps to develop the Return on Investment Analysis, Flexibility Analysis and Complexity Analysis in an efficient and effective manner. The Automation anywhere increase the efficiency of the Business Analyst and it has following steps to be followed that it makes a business analyst more broader knowledge about RPA.
What do you dislike about the product?
Automation Anywhere will not capture other languages. and it is only can be implemented if a standard process is being followed. It cannot capture data in certain formats and written documents cannot be automated and it cannot capture signatures.
What problems is the product solving and how is that benefiting you?
Mostly we use automation anywhere to solve business process which follow a standard and repetitive process where humans can use the BOT to Automate these activities and the BOT will be doing all these work efficiently and and it has less error Prone and it gives the opportunity for humans to spend more time on decision making and creative innovative solutions to develop new products and compete in the business environment.
Recommendations to others considering the product:
Automation anywhere is a very useful Robotic process Automation Product which is of high quality and it is used to enhance the productivity and efficiency of an organisation, especially a repetitive process and standardized process would be more appropriate to implement the Robotic Process Automation.
Initially difficult due to multiple upgrades been required, support is alot better now.
What do you like best about the product?
Adding the CSM has helped greatly we meet twice a month, while also having the CSM available to escalate any issues or questions I have has been beneficial to the team.
What do you dislike about the product?
Initially there seemed to be a constant need to upgrade and install hotfixes, within AA there seemed to be a drive to have my team continue to upgrade which in essence felt like we were a POC for AA to test their upgrade.
What problems is the product solving and how is that benefiting you?
We are resolving issues within multiple departments ranging from Finance, Ops and IT.
Recommendations to others considering the product:
Agree a pricing structure upfront prior to proceeding that works for you as you grow.
Probably the best RPA Software in the world :-)
What do you like best about the product?
Automation Anywhere is a brilliant product. It has been well designed and is easy to pick up even by people who have little to no previous experience. Obviously to build industrial strength bots one needs a full appreciation of stand programming practise, like variables, error handling, using config files to drive code etc. But the important thing is with a good centre of excellence and guidance of experienced individuals you can write simple bots which can automate monotonous tasks quickly and easily freeing up your skilled staff to be able to start using their creative talents again rather than wasting time on boring repetitive tasks.
It has some superb features such as Object Cloning which enables you to capture the properties of things like fields, buttons, list boxes etc within windows applications or even part of websites. These can then be manipulated depending on what they are. For instance, a button can be pressed. A web tables data can be extracted and saved to a csv file. A filter can be turned on in excel.
The most impressive features are the three different recorders. Smart recorder (which does object cloning under the hood but which captures objects as you interact with them in an application or on a website). These actions can then be played back later – potentially at high speed if needed. Web recorder enables you to be able to interact with a website to navigate, capture information, press buttons etc. Finally the screen recorder is available for older applications which can’t use smart or web recorders and this allows interaction with the applications via screen coordinates.
The Web Control room enables management of users, devices, licenses etc and most importantly allows the user to schedule unattended bots throughout
It has some superb features such as Object Cloning which enables you to capture the properties of things like fields, buttons, list boxes etc within windows applications or even part of websites. These can then be manipulated depending on what they are. For instance, a button can be pressed. A web tables data can be extracted and saved to a csv file. A filter can be turned on in excel.
The most impressive features are the three different recorders. Smart recorder (which does object cloning under the hood but which captures objects as you interact with them in an application or on a website). These actions can then be played back later – potentially at high speed if needed. Web recorder enables you to be able to interact with a website to navigate, capture information, press buttons etc. Finally the screen recorder is available for older applications which can’t use smart or web recorders and this allows interaction with the applications via screen coordinates.
The Web Control room enables management of users, devices, licenses etc and most importantly allows the user to schedule unattended bots throughout
What do you dislike about the product?
There is little to dislike about this product really IMHO. The main gripe which we hear from clients seems to be the fact that AA needs an RDP session to work in an unattended mode. However, given it effectively acts like a ‘person’ it needs to have ‘eyes’ on what it is interacting with, which is what the RDP session allows. This has proven tricky when client's user VDI’s which do not allow RDP sessions by default.
What problems is the product solving and how is that benefiting you?
The business problems we have solved with AA have been wide ranging. From assisting with legal documentation (reducing time and improving reliability of data extraction), to improving the throughput of adverse drug reaction cases in a pharmaco-vigilance business which had the potential to actually save lives and to speeding up mortgage applications from 1-2 hrs down to just minutes we have seen dramatic ROI and performance increases for a minimal effort in terms of programming time and huge reductions in time and effort when compared to traditional development in languages such as JAVA or C#
It’s not all rosy and sometimes we’ve faced some difficult environmental issues especially when interacting with some of the cutting-edge Citrix VDI type environments, but even these have been overcome with superb assistance from the extremely knowledgeable AA support staff.
It’s not all rosy and sometimes we’ve faced some difficult environmental issues especially when interacting with some of the cutting-edge Citrix VDI type environments, but even these have been overcome with superb assistance from the extremely knowledgeable AA support staff.
Recommendations to others considering the product:
Get training properly. Yes its easy to use but to get the most out of it you should be looking at a minimum of advanced certification but preferbly Masters Certification
2 years experienced AA developer's review
What do you like best about the product?
Easy Debugging methods, IQbots, error handling.
Easy to learn, great support from the AA support team
Easy to learn, great support from the AA support team
What do you dislike about the product?
SAP Automation using AA - it can only be done through metabots, easy object cloning is not possible
What problems is the product solving and how is that benefiting you?
I have been part of several Banking projects like reconciliations, etc. AA was really helpful in solving a lot of complex use cases.
Feedback
What do you like best about the product?
AA Control Room has best user features. It is easy to use and monitor the bots. Get real time numbers of value incurred by all bots.
What do you dislike about the product?
AA latest version has lot of bugs to be corrected.
What problems is the product solving and how is that benefiting you?
Decrease in head count
Recommendations to others considering the product:
Support to the users have to be quick and appropriate.
Intelligent Automation Lead
What do you like best about the product?
Based on developer feedback, I find the tool easy to use and fairly intuitive. The IDE is something very familiar to most developers and they can get up to speed quickly. I like seeing the bots run in attended mode, helps to demo to the business and educate them on how this all works.
What do you dislike about the product?
Haven't not been hands on with the tool, I can only go off of what I hear from my team. A lot of the shortcomings seem to be resolved in AA v11, but since we are on v10 right now, the lack of Metabot functionality has been challenging.
Bots seem to disconnect from the control without warning - not sure if this is a VM issue (i.e. something on our end) or an AA product issue.
I would like to see the product packaged with more samples, maybe even integration with the Bot store directly.
Bots seem to disconnect from the control without warning - not sure if this is a VM issue (i.e. something on our end) or an AA product issue.
I would like to see the product packaged with more samples, maybe even integration with the Bot store directly.
What problems is the product solving and how is that benefiting you?
Total labor savings, ability for operational staff to focus on higher value work and an overall appreciation for IT and what they can bring to the table.
Recommendations to others considering the product:
When evaluating any product, potential customers should try 3 or more products with the same POC to create an even evaluation. So if customers were looking at BP, UI and AA, they should partner with a business sponsor to run the same process or task through each tool, independently evaluating the outcomes with both business and IT. The key success factor is business engagement and doing this in concert with the business value stream.
AA Review
What do you like best about the product?
Automation Anywhere is comparatively easier than other automation tools available in the market . It is truly Reliable for automating most of the task in order to reduce human effort in the industry, also it is dependable and exception handling is far better than other tools.
What do you dislike about the product?
Despite all the pros in the Automation Anywhere as a automating tool , the only thing dislikable abut it is , it takes a long time to install, far more than any software in this category. I believe if installing time taken by this tool is reduced then it is unbeatable in its category.
What problems is the product solving and how is that benefiting you?
Automation Anywhere automation tool is currently being used in Auto Ticketing of troubles or issues , escalations of Trouble tickets , Zero Touch Report Generation, Analysis of KPIs, Downloading Network KPIs Dumps from Server, Mail reading, Mailing reports, recording logs of work, Monitoring and scheduling of tasks to be performed through Automation.
Recommendations to others considering the product:
Yes I will recommend to use Automation Anywhere to any of my co workers and friends working in other organizations.
It's a good tool.It has more things to explore it boosts our creativity and innovation
What do you like best about the product?
I would like to have minimize and maximum tab
What do you dislike about the product?
I didn't dislike anything particulary because it's user friendly
What problems is the product solving and how is that benefiting you?
We are automating the things that are done according to step by step procedure .so we can minimize man power and improve efficiency
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