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Reviews from AWS customer

35 AWS reviews

External reviews

5,698 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Oil & Energy

Citizen Developers

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
I was able to train three accountants to be bot developers who had no technical experience and all three became certified developers. They are all able to develop bots with no issues.
What do you dislike about the product?
We have had some issues with the bot runners not connecting consistently on a regular basis. This has required some manual intervention.
What problems is the product solving and how is that benefiting you?
We a looking at reduction the transfer of data from different systems manually by having the bots move the data. We are seeing reduced error rates and quicker data transfers.
Recommendations to others considering the product:
I would recommend a third party implementer to help you setup the environments and do the training.


    Justin M.

AA is great client for advance and beginners

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
AA is great client for advance and beginners to learn to code and material knowledge basic is help.
What do you dislike about the product?
More features within the control room and client management.
What problems is the product solving and how is that benefiting you?
Working with third party clients like SAP.


    Subham M.

AA Review

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
the complete user experience and the ease of use of the application for developers at the grassroot level.
What do you dislike about the product?
The software is unstable and does not behave in a consistent manner. Onboarding and installation is a huge road block
What problems is the product solving and how is that benefiting you?
1) Email Automation
2) Logistics Automation
Recommendations to others considering the product:
Better onboarding process and improved bot store.


    Ravikanth R.

Great overall product which simplifies the technology adoption - Better integration needed

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Simplicity of bot development and intuitive platform
Control room providing overall view and central access to perform bot operations
Depth and breadth of automation that can be achieved using built in functions
What do you dislike about the product?
Lack of integration with ERPs that are used in most places - SAP / Oracle
Browser automation can be made more robust - some commands need to be revisited / maintained
Better integration with systems to handle software updates leading to bot failures
What problems is the product solving and how is that benefiting you?
Efficiency gains and create capacity for teams to take on more value added work
Technology adoption and use of RPA with other emerging technologies
Improved quality and reduced risk for errors or process failures


    Consumer Goods

Very Good Product

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
I really like the UI of automation anywhere. It is very intuitive and easy to learn for someone who doesn't know coding at all. I also like the application as it can interact with almost all the applications and can automate any process.
What do you dislike about the product?
A couple of more features can be added - stability with google chrome, DOS based software
What problems is the product solving and how is that benefiting you?
We are automating finance and accounting processes and we have been able to reduce a number of FTEs resulting in cost savings


    Human Resources

Good product, training is difficult

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is an easy to use application for creating robots. I am new to the RPA segment and have already created two bots with minimal help needed.
What do you dislike about the product?
The training videos and their tests are not easy to use. The test questions don't necessarily follow the material and quite often leaves you more confused than before you read the material and had no knowledge.
What problems is the product solving and how is that benefiting you?
We are working on using RPA to minimize the redundant items in our company so that our employees can be better utilized for the aspects that need decision making.


    Jahmaud P.

Automation made easy

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere Metabots allow the tool to be scalable.
Ability to Business user and Developer to automate a task.
What do you dislike about the product?
Drag and Drop feature. I would to just write to code freestyle somehow.
Debug need enhancements.
No GitHub integration
What problems is the product solving and how is that benefiting you?
Mundane task. end to end process.
Recommendations to others considering the product:
Easy to Use and setup


    Insurance

AA Review

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
User friendly tool for new developers! It allows for new developers to quickly learn and utilize the tool, providing business value in no time.
What do you dislike about the product?
There were multiple bugs in 10.3 that the team had to spent countless hours working through.
What problems is the product solving and how is that benefiting you?
We are reducing the amount of time it takes to perform a business function, allowing us to use our resources in other critical business needs.


    Shubhabrata S.

Overall Experience is good

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
V11 features like AI sense, Metabot now showing all commands
What do you dislike about the product?
No AI, Cognitive features yet
What problems is the product solving and how is that benefiting you?
Usually rule based process automation


    Shivanand M.

Amazing product,Amazing support, knowledgeable staff

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
The ease of use of product to build bots.
The prompt response team for vendor issues.
Very knowledgeable staff
What do you dislike about the product?
It does not allow Super Admin to look at code. This limits one resource from doing anything. Would look forward to more Integrations with other products.
What problems is the product solving and how is that benefiting you?
We are building BOTs for all repetitive tasks for users in all business areas which frees up employee time to focus on value added work.
Recommendations to others considering the product:
Go for it.