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Reviews from AWS customer

35 AWS reviews

External reviews

5,698 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mining & Metals

A great software to use

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
The simplicity of the tool, I am not a developer but was able to build my own bot easily thanks to the drag and drop system
There are also some training provided online on their university website, so that you can understand how the software works. They have a wild range depending on your position.
What do you dislike about the product?
Some versions of the software are not fully optimized
What problems is the product solving and how is that benefiting you?
Repetitive and low values tasks are automated. Bringing value and more time to our employees.
Recommendations to others considering the product:
Pretty easy to use
Have to be careful on the company policies compliance
You can get access to some online training from their "university", most of them are free, and some are quite interesting. There are for beginners to experts


    Sudheer Kumar D.

Automation Anywhere - Easy to use

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Ease of use and Commands provided by the tool is vast. we can automate any kind (with few exceptions) of application with this.
Metabots - I can reuse these bot so that we can develop BOTs fast.
IQ Bots - Only one use case(reading invoices) is available, it is accurately collects the data.
What do you dislike about the product?
I like everything. Waiting for the new browser version where we can integrate traditional programming into the tool.
IQ Bots - Need more than one use case for the IQ BOTS.
What problems is the product solving and how is that benefiting you?
Downloading the Reports
Resolving the Griefs proactively.
Processing excessive data very fast and accurate.
Generating the reports for analytics.
Recommendations to others considering the product:
There are so many products that are providing the tools for RPA but Automation Anywhere is easy to use and learning the tool is easy.


    Sangita B.

Automation Anywhere Review

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere Enterprise is a user friendly and business team without previous IT training can use. This allows business team to be productive and to deploy bots as needed and require less IT team intervention.
Create automation tasks in minutes: record keystrokes and mouse clicks, and use easy, point-and-click wizards.
It can be cloned and reused so that can perform the same tasks in various aspects of the operation.
Scale and extend AAE platform with MetaBots Designer to serve unique business needs. Learn more.
What do you dislike about the product?
Need to have standard template from development perspective like Error handler template, logging template , Stander development template
Workflow designer part needs improvement
Cognitive and AI capabilities needs to improve
Improve citirx automation capabilities
What problems is the product solving and how is that benefiting you?
- Automation of repetitive tasks and free up existing human resources to take up more complex task
- Reduce Manual error during for data entry from one application to other application
- Run scheduled tasks during non business hrs by using task scheduling
- Reduce operation cost
- Existing resources are up skill
Recommendations to others considering the product:
SMART Automation Technology that quickly automates complex tasks, with no/less programming skill required, and is highly reliable and accurate.


    Sridhar T.

AA - Review

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Automation Anywhere Enterprise is user friendly and it can also help business team without previous IT training can built DIY bots. This allows business team to be productive and to deploy bots as needed and require less IT team intervention.
It can be cloned and reused so that can perform the same tasks in various aspects of the operation.
What do you dislike about the product?
1. Approach of support team in few cases are not pro-active.
2. v11.2 migration utility has created lots of issues
3. Citrix - AA architecture is not the best solution
4. Chrome support
5. Object cloning for its control room itself is tough
What problems is the product solving and how is that benefiting you?
Automation Anywhere can automate all simple and medium processes, reusability


    Akshay T.

Software Devloper

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
There is an easy integrations of database commands with excel can be leverage, where complex excel operations are involved.
The image reorganization command is pretty awesome; it can identify the element even if the color of image is changed.
What do you dislike about the product?
In v11.3 of Automation Anywhere:
The parameters which are passed in Rest Web Service call gets disappeared once we open the command again. Due to this a considerable amount of time is lost in identifying, correcting the fixing the exacts issues while passing the raw parameters.
It takes a considerable amount of time of the start xml session to get executed.
There should be an easy provision for retry mechanism, this comes handy when Automation Anywhere fails to identify the object element property during first run.
There should be a direct integration of SAP with Automation Anywhere (not with the SAP meta BOT).
There should be more excel commands integrated with Automation Anywhere like filtering the column, getting a grant total etc.
What problems is the product solving and how is that benefiting you?
Automating the process which are located across globe.
There is a positive financial impact on business team after implementing the Automation Anywhere project.
Also after implementing the Automation Anywhere project a huge reduction in average handling time per record, which lead to reduction in TAT of the business team.
Recommendations to others considering the product:

The Developers should have proper VBA codding knowledge if the process involves a complex excel operations to be performed.
Developers should have atleast an entry level certification before developing a BOT.


    Information Technology and Services

Developer Review

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
1. In V11, Scheduling feature like repeat and disabling a schedule
2. AA Support in helping to work on an issue
What do you dislike about the product?
1. In V10, does not have Scheduling feature like repeat and disabling a schedule
2. Web Service issue in V11
3. Scheduling issue where the schedules are queued up
What problems is the product solving and how is that benefiting you?
We are automating different hubs and geo- markets in automating daily monotonous task


    Information Technology and Services

Great Learning Experience with Autoamtion Anywhere

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Coding knowledge is not required to automate in AA
No need to memorize any syntax.
What do you dislike about the product?
there is some limitations in some commands
What problems is the product solving and how is that benefiting you?
Accessing online Application easily. not required to create object like other software


    Hospitality

RPA Developer

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
I like that AA is so easy to use. We have a hackathon at the moment in our company about what program we will use in the future, and the programs there battles is UIPath and Automation Anywhere, and at the moment it is Automation Anywhere who wins, but we dont know yet what program we gonna choose, but we hope its gonna be AA.
What do you dislike about the product?
I would be great if AA was more visualized like UIPath, with boxes.
What problems is the product solving and how is that benefiting you?
We are using it for paying bills in the company and alot of other IT stuff.
Recommendations to others considering the product:
For me is this the best RPA tool at the marked, and it got a fair price compared to others, so I will recommend it.


    Consumer Goods

End market business process automation, on the beginning of automation journey - exploratory phase

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
We are in exploratory phase, governance set up, project management set up, internal competences building. As follow up of PoC - first real business scenario is in WIP, close to finalize happy flow in order to be production ready. Solution is not activated yet – awaiting internal IT infrastructure set up.
+ User friendliness of solution – drag and drop commands – possibility of building automation in hands of own employees, no development team needed
+ Professional approach
+ Compliance
+ POC – free of charge allocation of senior solution architect, possibility to see how technology works in internal environment
+ Intuitive environment, connectivity with other technologies e.g. TOCR, IQ bots etc. for invoice handling
+ Advisory help with set up and sharing best practices and professional pre-sales services
What do you dislike about the product?
Nothing negative perceived, but cannot judge fully at this moment, as solution is not yet implemented in the production and we did not activate licences. We are still in trial mode.
What problems is the product solving and how is that benefiting you?
Automation of end market business processes. Starting with low added value tasks – e.g. manual retyping from one system to another with rule based processes, Sales admin, customer support and finance tasks. H2 plan for commercial oriented topics. Benefits: Potential saving manual hours of our employees, employee morale, quality – flawless processes, compliant system


    Poornima M.

Very interesting tool, but figuring out where to fit it in our org.

  • February 26, 2019
  • Review provided by G2

What do you like best about the product?
Removes mundane repetitive tasks enabling people to be used for higher value tasks.
What do you dislike about the product?
Very expensive especially when trying to evaluate where to use the tool in the org.
What problems is the product solving and how is that benefiting you?
We are on the search for a Business Problem or sub-set of a Biz problem in order to implement AA. We would love to see it work.