Agentic Process Automation System (Now Certified for WorkSpaces)
Automation Anywhere, Inc.External reviews
5,718 reviews
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The best tool for Automation
What do you like best about the product?
Team collaboration is seamless and the ability to record the workflow is useful in automation. Also, the ability to schedule the deployment is useful while managing multiple executions.
What do you dislike about the product?
Nothing to dislike and the support team is helpful when you face any difficulty.
What problems is the product solving and how is that benefiting you?
We have used AA-RPA to automate the process where we deliver the responses to customers when they need answers for the requests they place.
AA use case and product review
What do you like best about the product?
love the component of having the option to record keystrokes to make the automation code and afterward go in and adjust the code to cause Automation Anywhere to do precisely what I need. What's more, I likewise adored the possibility of the cloud application presence. It has encouraged us a great deal in movement just as support
What do you dislike about the product?
More code altering tools for developers could be added. The troubleshooting abilities and highlights of the Automation arrangements could be upgraded to make it simpler for designers to distinguish, approve and fabricate code. Additionally, IQ bots don't have heaps of choices as far as usefulness and off the shelf features are concerned.
What problems is the product solving and how is that benefiting you?
for one of our FMCG client, we had created bots to download remittance advices and claims and deduction (Dispute cases) supporting documents from distributors' portal in Order to Cash E2E process . Bot used to download the documents, rename them as per the customer's naming convention and upload them on an SAP to crate dispute case. Average time to settle the dispute case before automation was 89 days and after automating a part of the process, the average settlement time came down to 61 days because unavailability of supporting document was the huge bottleneck in the process
Amazing product
What do you like best about the product?
It's extremely powerful and very simple to learn the product and getting your hands dirty.
What do you dislike about the product?
The installation process can get a little tricky. Sometimes you will have to redo everything again.
What problems is the product solving and how is that benefiting you?
We have a lot of documents to be scanned and extract data from them. We use AA to automate this process.
License
What do you like best about the product?
Easy to understand & implementation. User friendly
What do you dislike about the product?
There is no provision to provide atleast one Free license to Partners for establishing permanent Demo environment for customers so that they can easily sale it.
What problems is the product solving and how is that benefiting you?
Efficient & Operation cost saving
Easy to use, easy to scale and good support system
What do you like best about the product?
User friendly, easy to setup and best in scale
What do you dislike about the product?
The accuracy of IQ bot can be improved for more formats
What problems is the product solving and how is that benefiting you?
>85% gains in productivity and reduction in manual handling errors. It has enabled us to execute organization wide transformation programs gaining efficiencies and significant process transformations throughout
A holistic Automation Tool
What do you like best about the product?
Creating a bot is so easy, and the features of pdf extraction and ability to create metabot, IQ bot really take this tool to next level.
What do you dislike about the product?
The Ability to handle exception and error can be improved.
What problems is the product solving and how is that benefiting you?
We have automated a handful of business processes, have saved around 120 FTE as a direct benefit of automation.
We have used bots to mainly automate mainframe and browser based application along with Basic operations of Excel, and outlook.
The bots we have created is able to perform routine manual tasks that were earlier done by operation team, with high speed and more efficiency, thereby saved hours of precious time of operations team.
We have used bots to mainly automate mainframe and browser based application along with Basic operations of Excel, and outlook.
The bots we have created is able to perform routine manual tasks that were earlier done by operation team, with high speed and more efficiency, thereby saved hours of precious time of operations team.
AA - RPA review
What do you like best about the product?
Building custom automation which is required besides which it offers the option of pre-built templated allowing users to choose which they prefer. Easy collaboration as we have many stakeholders and also non-technical people in our team can use it to build bots.
What do you dislike about the product?
never faced any trouble so I won't misguide.
What problems is the product solving and how is that benefiting you?
we have used it for answering simple request from customers that they need around the clock
AA is best tool for pocess automation
What do you like best about the product?
AA gives the functionalies to automate end to end process even with any programing knowledge.
What do you dislike about the product?
Run time is slow and BOT is stop if system geting lock
What problems is the product solving and how is that benefiting you?
I am automating the fibre planing and desineg project using AA
Automation Anywhere - RPA have the ability to solve important but mundane tasks at ease
What do you like best about the product?
1. The versatility of tools & plug-in which can fit and solve the complex problems.
2. The type of problems that the organisation is trying to solve is great, the visionary approach is impressing.
3. The forum and the university is also amazing, we get support from the forum even though they are external organisations.
4. Saves time, can run in daemon mode, so we the human can focus on other tasks
5. The detailed log output to brief about what all went in the backend, helps in further troubleshooting process.
6. The concept of clubbing A-People group, who all like minded members we have in the industry
2. The type of problems that the organisation is trying to solve is great, the visionary approach is impressing.
3. The forum and the university is also amazing, we get support from the forum even though they are external organisations.
4. Saves time, can run in daemon mode, so we the human can focus on other tasks
5. The detailed log output to brief about what all went in the backend, helps in further troubleshooting process.
6. The concept of clubbing A-People group, who all like minded members we have in the industry
What do you dislike about the product?
1. Some process can be made simplified.
ex: two or three sub components can be clubbed as one.
2. It will be good if we have the live webinars of the previous session and better organised links to find out the needful at the time we require.
ex: two or three sub components can be clubbed as one.
2. It will be good if we have the live webinars of the previous session and better organised links to find out the needful at the time we require.
What problems is the product solving and how is that benefiting you?
1. proactive monitoring of infrastructure warning, before that cause alert and impact the business.
2. extract inherent data from the sys-logs and do complex processing including textract, regex validation
3. fetch customer sentiment, from the generic comments made by them in common media forum
2. extract inherent data from the sys-logs and do complex processing including textract, regex validation
3. fetch customer sentiment, from the generic comments made by them in common media forum
Recommendations to others considering the product:
1. conduct more frequent sync up to collaborate, as some times owing to timezone issue we are unable to attend some sessions.
2. OCR and web scroll are something, which will be my next focus item, it will be good to have a session on those in upcoming days.
2. OCR and web scroll are something, which will be my next focus item, it will be good to have a session on those in upcoming days.
APR is a part of our future work processes for moving towards IR 4.0
What do you like best about the product?
How the AI do the works for us and totally eliminate the paper works. The precision and accuracy of data collected and simple to read dashboard for presentation is another positive impact of using RPA
What do you dislike about the product?
Needs time and effort to train and reskilling almost all staffs like me who is a Tech Idiot to know the system and not too afraid to hand on. Very costly high tech which needs plenty of persuasion to convenience the management for funding. Need the top management to really enforce all staffs to commit and works towards this system. The competency of our IT support is very limited,
What problems is the product solving and how is that benefiting you?
Needs time and effort to train and reskilling almost all staffs like me who is a Tech Idiot to know the system and not too afraid to hand on. Very costly high tech which needs plenty of persuasion to convenience the management for funding. Need the top management to really enforce all staffs to commit and works towards this system. The competency of our IT support is very limited,
Recommendations to others considering the product:
All the other existing lines and upcoming new lines. RPA is very suitable for our Ops team right to the back of house technician and rolling stocks in the Depots. But we need huge support from top management to implement and enforce to move towards using this system. Still need lots of discussions with the experts for the collaboration of our existing systems ( SAP, Maximo, Ariba) with RPA
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