When I started working with Automation Anywhere, I automated mutual fund statements. Later, I switched to a financial services company, so that involved a lot of monotonous rule-based work that we had to automate. Then, I started working for this oil and gas company. We focus on finance, procurement, IT, legal, and refining processes.

I've seen business users doing this kind of repetitive work for 20 years, and they feel that there is a better use of their labor, so I wanted to automate things for them. For example, in the oil and gas industry, we need to extract information from purchase orders that we must pay out on invoices to various contractors. It's possible to improve efficiency by as much as 20 to 30 percent by automating those processes. We can do even better by asking the right questions to the business stakeholders. There's potential to automate and improve on things they've done manually in the past.

We see opportunities to operationalize AI for HR use cases. For example, we need to gather documentation for work travel, including a visa if an employee plans to travel abroad. Instead of having an employee ask HR folks about the process, we can set up something with generative AI. AI would also be helpful in some finance use cases. We still need to do some PoCs for generative AI before moving forward. Our data science team is working with something similar, but I haven't used it yet, so we need to try some smaller PoCs before trying it at a larger scale.

Automation Anywhere saves money. At my previous employer, we achieved $1.3 million in cost avoidance over two years. I expect to realize that much savings in my current role, but we are still in the enabling phase of our CoE. Next year, we'll complete large-scale automation. That's our goal.

UI and document automation are two features I like. Document automation is helpful because it simplifies extracting and putting data into different ERP systems. I have three or four use cases for document automation. I also like the recorder objects feature, which was called object learning in the previous version, and screen scraping.

It's easier for business users to work with Automation Anywhere A360. My previous employer used Automation Anywhere version 11, which was sometimes a little difficult. A360 is much more interactive. We have several users in our organization who have a business background, so it takes some time with some of the use cases. A business user might take two months to build more challenging use cases, whereas a developer could do it in three or four weeks. Though it takes longer, we want them to learn and implement Automation Anywhere.

Automation Anywhere is interactive, and my experience with my coworkers has been positive so far. I'm on the CoE team, and we've been working to enable various functions involving the HR, IT, finance, and refining teams. They are using it. On average, it takes a month or so to train them, build their use cases, and put them into production.

The solution is currently integrated with PeopleSoft, ServiceNow, and SAP. The document integration gives us about 70-80 percent accuracy. We're mostly working on purchase orders, but I want to implement it for financial use cases, too. I'm trying to determine what the most efficient one is.

When we need to upgrade the bot version for various applications like SAP, the compatibility issues could be easier to resolve. The financial team is using version 5 or 6, but the automation engineer recommends only version 6 because it is more compatible. I think Automation Anywhere could handle these compatibility issues better.

I have used Automation Anywhere for nearly seven years now.

Automation Anywhere is scalable, but it depends on what you do during the design phase. You must consider the opportunities for scaling up while you're planning. It's easy to scale if done correctly.

I rate Automation Anywhere support nine out of 10. It's excellent. We have premium support. Our account manager is very nice. If we raise an issue, it will be resolved the next day.

We also have Power Automate, but we do not use it at the enterprise level. We only use Power Automate for two use cases. A different team uses Power Automate, but they are not associated with the CoE. They are only using it for personal automation.

Deployment is easy, but the testing takes time. It also takes some effort to migrate the bots from version to version, like v11 to the cloud version of A360. We learned it the hard way, but once we moved to A360, that took care of many of the infrastructure issues we faced with the on-prem version. It was mostly some technical challenges, not infrastructure-related changes. The cloud version is much better than the on-prem.

Automation Anywhere requires maintenance, but how you develop the processes also matters. We try to implement best practices, like using wildcards instead of URL names. That's why we try to find ways to make API calls instead and get the data from there. We are currently doing a PoC that involves retrieving the data from third-party websites, and they told us that they could build an API that would make it easier to maintain. The APIs work better than redirects.

I tried UiPath, but I didn't like it as much for our current use case. Automation Anywhere is a better fit, but I have used UiPath at three organizations as a contractor, consultant, and full-time employee.

I rate Automation Anywhere 10 out of 10.

We teach Automation Anywhere to people with refugee backgrounds. It is cutting-edge technology that requires no code which makes it easy to learn and earn. This has given them greater opportunities for job inclusion.

We also use Automation Anywhere in-house in collaboration with other corporations in our Social Impact office to create curriculum and scholarship programs for people with refugee backgrounds. We train them and we do projects where they can test automation delivery for Automation Anywhere's new features. They can learn quality assurance and delivery. This way they are well trained and can provide test automation services for other companies.

The reason we implement Automation Anywhere is two-sided. For refugees, it is about evolving their skills and digital career development. For corporations, they want to utilize automation with generative AI so they can do both automation and analytics at the same time which increases their productivity even for test automation.

Automation Anywhere changes everything drastically. Testing software takes long hours, but with Automation Anywhere we can do it within seconds. With generative AI we can create test scenarios and test data more accurately. There are a lot of changes going on.

We get a lot of requests related to documents. We can use automation, OCR, and generative AI. OCR works like eyes where we scan documents and we can use the data with automation to let the AI read it. The AI functions as the brain. Many retail companies have import and export departments dealing with many papers. They can automate them using OCR, generative AI, and automation.

The most popular programming language is now English. It has expanded the digital population. Everyone can use generative AI with just natural languages and people can focus more on local technology to handle that AI. Automation Anywhere together with generative AI is great because it is easy to use and automate.

Automation Anywhere did a lot for us. Neeti Mehta who is one of the co-founders of Automation Anywhere believes in our purpose. Everyone deserves a second chance. The number of refugees on Earth is now one hundred million people. This means that every second another human is being forcibly displaced. These people need another chance. Automation Anywhere is used by corporations and governments. People are looking for a solution that works well with generative AI and Automation Anywhere is the best solution for that. Automation Anywhere accelerates the productivity of humanity and at the same time creates inclusive job opportunities for refugees.

Automation Anywhere is super easy to use for people who don't have technical skills. Our people with refugee backgrounds didn't have IT knowledge but now they have the talents to professionally provide automation technology for corporations. It is really easy to use.

We train our refugee talent professionally, so it takes about three months to learn. Professional coding training usually takes six months. The learning curve for Automation Anywhere is shorter for our people. Our members deliver projects to teach other employees in large companies. This doesn't take three months because we provide workshops to learn bot creation and they work together to create their first bot within two weeks. It is really easy.

We started using Automation Co-Pilot around two months ago and it has helped increase everyone's productivity.

I anticipate that Automation Co-Pilot will help save us and our customers time and money, not just because we can automate our tasks but also because we can do many analytics that we couldn't do without Automation Anywhere. It is about how to enable value-add work that we can't do without automation technology. It is not just about saving time but also about advanced analytics.

Automation Anywhere is one of the best companies for automation technology and we invest a lot in integration with other systems. We have many requests from other companies but Automation Anywhere goes well with most of the systems.

Automation Anywhere has saved us and other organizations who care about social impact a lot of time and money. As an estimation, Automation Anywhere is about 60 times faster than a human. The time spent goes from one hour down to one second when we use Automation Anywhere.

Automation Anywhere can improve process mining. Many people have started using generative AI. There are many types and many systems. People are reshaping their operational flows and with a process mining system, we can visualize what we are doing with generative AI and easily spot where automation can be used to improve productivity.

I have been using Automation Anywhere for three years.

I have used other automation products and find Automation Anywhere to be easier to learn and use. Other products are more low-code, whereas Automation Anywhere is no-code making it easier to learn and user-friendly. It is also cloud-based making it more portable and easier to integrate with many cloud systems.

The deployment is easy. We are not implementing huge ERPs, but rather automation technology so it is easier than traditional huge systems. It is more flexible and we can use it to automate any task we desire.

The time it takes to deploy depends on the tasks. When automating critical operations we need to be careful in the assessment but it should not take more than six months to complete. We can complete an easy deployment in two weeks.

I am working on the democratization of DX. I teach refugees digital skills and then our members accelerate DX of society by teaching other people digital skills. Automation Anywhere is easy to learn. The metrics we focus on when evaluating products are the learning curve and how much the product is used in the market in different countries. Automation Anywhere is used in many countries and we can support many global corporations.

I would rate Automation Anywhere ten out of ten.