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Reviews from AWS customer

36 AWS reviews

External reviews

5,720 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Pharmaceuticals

AA has helped to automate transactional and repeatative tasks.

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
ease of deployment and faster development.
What do you dislike about the product?
Longer Turn around time from AA support team. Once Control room was down in December 2019 which impacted month close / ear end activities.
What problems is the product solving and how is that benefiting you?
repetitive tasks, rule based activities are getting automated.
scalability is bit plus
Recommendations to others considering the product:
AA give flexibility even to go for most complicated processes, in Financial services deployed 5 integrated bots including 1 IQ bot for back to back invoice processing.


    Sravankumar P.

Ease of development, deployment, Pre-built commands and wizard driven interface.

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Traditional exception
handling mechanism
with the ability to log
exceptions, send emails, take snapshots of the
exceptions, stop the
task when there is an exception, activity on exception, assign values to flags.
Currently, V11.2 supports English and Japanese languages. We also have support for German, French, Spanish and Italian for keystrokes, Variable Operations, Excel and 'read from csv' commands. More commands (such as Email Automation, zip/unzip Files/folders) of AAE Client have been enhanced to support Japanese language and Regional settings.
The OCR engine in supports multiple languages as the tool can leverage third party OCR technologies and would depend on which OCR engine is desired. Compared to BP, AA has appears to be easier to deploy, since the control room can be shared between different environments. In general, BP and AA have better exception handling capabilities. AA provides recording options, which makes the development process simpler in many cases.
What do you dislike about the product?
Control Room is a one- stop application which provides mechanisms to individually monitor the users, the bots, the license control, manage access controls, generate MIS logs on the different bots being executed on various client machines, provides dashboard views. In the Enterprise 11, version, Control Room features predictive operational analytics
through the built-in Bot Insight™ - the industry’s most comprehensive,
enterprise-grade RPA analytics platform. Queue management is very poor compared to the other RPA tools.
What problems is the product solving and how is that benefiting you?
Mainly I have implemented bots i n Financial and Accounting sector, in which my bots generated very good ROI to the Organization and where company had used those FTE to do skill activities.
Recommendations to others considering the product:
Provides enhanced Record and Play functionality in terms of:
Screen Recorder/Citrix Automation Command - For Coordinates based recording useful in Citrix based operations
Smart Recorder / Object Cloning - For Desktop and Web Applications
Web Recorders- For Web-based Applications. have cognitive capabilities including machine learning


    Alok S.

Amazing and fabulous Experience using the products of Automation Anywhere.

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Reduces time and makes work easier. Increases the work Efficiency.

Can automate different types of Applications, such as Web Applications, Desktop Application , and many more.

It is very user friendly, if you are using it for the first time also, you won't feel that it is that difficult for you to get it. Inside the applications you will be having all the directions how to use which commands and all.
Once you automate something, you can get all your things done in one single click.
What do you dislike about the product?
There are few issues when we connect to the server side but gets resolved very quickly by raising a ticket or contacting the help desk.

Few of the commands needs to be included in the Action panel and should more number of options for Automating things.
What problems is the product solving and how is that benefiting you?
All work related problems and used to automate different applications such as Web Application, desktop Application, SAP Application and many more.

Make life and work easier and things are done in single click.

Previously we used to sit whole day to get something done, but after using this software, we can easily automate things and run it for the whole things to get it done.

We are even using it for sending email's and getting the files downloaded from Web.
Recommendations to others considering the product:
Go for it.

Reduces time and makes work easier. Increases the work Efficiency.

Can automate different types of Applications, such as Web Applications, Desktop Application , and many more.

It is very user friendly, if you are using it for the first time also, you won't feel that it is that difficult for you to get it. Inside the applications you will be having all the directions how to use which commands and all.
Once you automate something, you can get all your things done in one single click.


    Banking

One of the best RPA + IA tool

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
1. Easy to use
2. Easy to learn
3. Tutorials are very much explanatory and available online
What do you dislike about the product?
1. Limited commands
2. Scope of custom actions is not available in Automation Anywhere
What problems is the product solving and how is that benefiting you?
1. Saved time and increased productivity in banking and financial sector
2. FTE benefit and also have more ROI
Recommendations to others considering the product:
If you have business experience then you can easily learn AA as it is not much technical.


    Megha M.

Automation anywhere - Need of an hour

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Everything. The training content and the way every concept is described is the highlight of it.
What do you dislike about the product?
Nothing. I don't thing there was any pointer which I disliked. Everything was on point as required.
What problems is the product solving and how is that benefiting you?
We are implementing it in our current projects to create value and save time simultaneausly
Recommendations to others considering the product:
All good.


    Hospital & Health Care

With Automation Anywhere Certification we can able to explore the world of automation and much more.

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
The modules which were given in a specific format will surely make us expert in Automation Technologies and more over it will build a confidence in oneself as we can create Bots on our own.
What do you dislike about the product?
Length of the Demo videos are pretty long to some extent.
What problems is the product solving and how is that benefiting you?
I can automate the Work done by the individuals for generating reports can be automated.


    HARISH K.

We can achieve 100% automation for all the applications with Automation Anywhere

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
In RPA, Automation Anywhere is the most leading and preferable tool to choose as it has very good features as Meta bots , Recorders and Meta Bots. We can achieve 100% automation with zero error and efficient automation. And major advantage is the Automation Anywhere support as we struck some where there will be a immediate resolution will me provided.
What do you dislike about the product?
As of now as per my experience it is not that good feasible to work on oracle java based application with task bot. We have only one option to automate oracle java based is Meta bots.
My suggestion is to provide the command in the workbench as like as SAP.
What problems is the product solving and how is that benefiting you?
I have worked on lot of applications, We have definitely got a good results with the automation than the manual process.
Recommendations to others considering the product:
I have worked on lot of applications, We have definitely got a good results with the automation than the manual process.


    ravi s.

AutomationAnywhere review from my point of view

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Performance of automation anywhere tool while compared to any other RPA tools is too productive and user friendly.It saves lot of time in automating the tasks while manual automation does requires lot of hours in completing the task which makes saving time and cost productive too.It's easy to learn and with less coding knowledge one can achieve writing a bot so effectively.
What do you dislike about the product?
Not all commands in the AA can be used full fledged.Trail version has 30 days limited usage,that can be extended in my opinion.
What problems is the product solving and how is that benefiting you?
1.using Error handling command we can find the exact failing line number and as well save the error screen shot.
2.by using wait for window and wait for screen change commands will identify delays.
3.By using iQ bot we can extract the data from unstructured pdf file.
Recommendations to others considering the product:
We can automate many repetitive tasks so effectively using AA which is more reliable than any other RPA tools.Tasks can be run even while computer is locked,which saves lot of time like person need not monitor all the time.Tasks can be easily divided across the machines which makes a sort of load balancing.code can be stored in a repository which makes easy usage while required.


    Amit P.

Automation Anywhere Tool, help me to automate the client process and reduce the manual work

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
Framework of Automation Anywhere.
Designing the Task , Tool Command help you to automate the application easily specially the Error Handling approach help you to build robust task.
Easily record and play action.
Control Room help you to scheduled the task at defined time and help to know the history and version of task.
What do you dislike about the product?
Excel Command need to increase which will help to automate more excel operation.
Need to Add Multiple filter criteria and color formatting command
What problems is the product solving and how is that benefiting you?
Automation tool help me to automate below Problem.

-Downloading the attachment from Remote server and copied to local system
-Downloading the Email from outlook with all validation and formatting the email body and reply, forward to same vendors easily
-SAP Automation updating the Multiple Tcode and Downloading the Files from SAP
-Help to automate Flex Application which interact with Java Script pages and web pages
-Oracle application, windows application , Terminal Emulator application

Its help to reduce manual intervention and achieved client success.


    Oil & Energy

User friendly and high accuracy

  • March 03, 2020
  • Review provided by G2

What do you like best about the product?
1. It comes with many out of the box features and rest can be fulfilled using VBScripts and DLLs
2. Its a very comfortable tool for someone who knows basics of coding. A lay man may find it little difficult to use but as a developer I find it better compared to other AA tool as things are under control using basic programmings skills
What do you dislike about the product?
1. While working with SAP, we mostly need to depend on scripting as metabot also is not as accurate as scripts
2. Mapping of variables is a little painful, GUI should show the number of variables mapped at any point of time
3. Automation of excel addins can be improved
What problems is the product solving and how is that benefiting you?
1. We have integrated AA with Service Now and other Apps like web and maximo. It has helped in automating the full process from receiving tickets in SNOW to performing the actual task.
2. We have used AA with various functions in SAP which have resulted in 1 FTE saving who can now be engaged in other enhancement work
3. Various excel operations and web application validations, data entering have been automated
Recommendations to others considering the product:
I recommend it to anyone who would like to automate any task that is repetitive, complex and time taking