Rubrik Makes Backups a Protected, Immutable Asset
What do you like best about the product?
From a security standpoint, Rubrik treats backups as a protected asset rather than just stored data. Immutable backups and role based access reduce the risk of tampering, even if administrative credentials are compromised. I like that suspicious activity around backups is easier to identify and that recovery data remains isolated from production threats. The platform integrates cleanly with existing environments without adding excessive operational friction, which helps security controls stay effective instead of being bypassed.
What do you dislike about the product?
Some advanced security and analytics features require deeper familiarity to use confidently. Security focused reporting could also be more detailed for threat reviews and compliance evidence.
What problems is the product solving and how is that benefiting you?
Rubrik strengthens our ransomware defense by ensuring clean, trusted recovery points are always available. It reduces the blast radius of attacks, improves recovery confidence, and supports security incident response. This helps protect business data while aligning backup operations with security objectives.
A solid and reliable platform for backups and recovery
What do you like best about the product?
What I like the most is how simple it makes the whole backup and recovery process. The platform is very clear, tasks are set up quickly, and it allows you to see the status of all backups in a very transparent way. I also greatly appreciate that the restorations are fast and that it has integrated ransomware protection features.
What do you dislike about the product?
Some advanced features may feel a bit technical if you don't have prior experience in backup management. Additionally, the cost can be high for small or medium-sized businesses, especially if a more comprehensive deployment is required.
What problems is the product solving and how is that benefiting you?
It used to be complicated to ensure that backups were up to date and that recovery was really fast. With Rubrik, I have always updated copies, protection against attacks, and the guarantee that I can restore complete systems or specific files in a short time. This reduces risks, prevents significant losses, and improves business continuity without much effort.
Rubrik: Simple, Scalable Protection for Hybrid and Cloud Workloads
What do you like best about the product?
Rubrik fits well into cloud and hybrid environments where simplicity and scale matter. Protecting cloud workloads follows the same policy driven approach as on prem systems, which keeps operations consistent. I like that backups and restores work reliably across platforms without needing separate tools or custom scripts.
What do you dislike about the product?
Some cloud specific visibility, such as cost impact tied to retention or storage tiers, could be clearer. Initial setup for large cloud environments can also take planning to avoid overprovisioning.
What problems is the product solving and how is that benefiting you?
Rubrik removes the complexity of protecting cloud workloads at scale. It standardizes backup and recovery across hybrid environments, reduces manual effort and improves recovery confidence. This allows cloud teams to focus on performance and scalability instead of backup tooling and risk management.
Effortless Data Protection with Rubrik
What do you like best about the product?
I like that Rubrik is easy to integrate and manage. It provides an additional layer of protection for our data and works well alongside Microsoft Purview by resolving all the gaps it has. The initial setup was smooth, working with the vendor made it easy.
What do you dislike about the product?
I think they can be better on reporting, but they have been improving lately
What problems is the product solving and how is that benefiting you?
Rubrik provides an additional layer of data protection and integrates easily, resolving gaps in Microsoft Purview.
Great for Ransomware Investigations and Threat Hunting, but Limited Open-Source Support
What do you like best about the product?
I use Scans for ransomware investigations as well as for threat hunting.
What do you dislike about the product?
Limited support for open some open source databases
What problems is the product solving and how is that benefiting you?
Rubrik scans my data to classify sensitive information, ensuring AI models don’t have access to anything they aren’t supposed to.
Very easy to use
What do you like best about the product?
The technical support is very efficient, their technicians are very capable.
What do you dislike about the product?
The graphical interface is not very intuitive, nor are there opportunities for improvement.
What problems is the product solving and how is that benefiting you?
Backup the server
Reliable automated backups have protected critical databases and simplified recoveries for our operations
What is our primary use case?
We have been working with
Rubrik product, the cloud backup solution, implemented with the storage space direct. That was a good solution at the time when I was looking at that. There were some challenges happening, but the team was quickly helping to identify the problem and then come up with a solution. Reliability was good and helped IT operation, providing very valuable inputs all the time.
I worked with both end users and also consulted on the integration of the system.
We have two main solutions from Rubrik. One of them is VM, virtualized machine, VM snapshots, the backup. The second one is SQL database, Oracle and also Microsoft SQL databases backup every 15 minutes.
What is most valuable?
The portal management was really good. The flexibility of the on-prem gateway, on-prem gateway solution was really handy for any different scenario where we needed it. In some places, we needed a cloud solution which was good enough. In some places, we needed to make it more secure and we ended up with massive data. So we were able to implement their on-prem solution to create a gateway to their cloud, but we still could use the cloud portal to restore anything we wanted, giving us lots of different options to export the data, which was really handy. Sometimes, picking the one file inside of the backup or the entire snapshot to deploy somewhere else was very handy and fast.
The self-healing was really amazing. Even if corrupted data occurred during the maintenance time, in the next cycle, they were automatically repairing the corrupted chain of the backup. That was a really handy thing. We basically did not need to do anything. In the next cycle, their automation was able to repair that. That was amazing. We did not need to create any cases or look after anything else. That was good. Also, in the last six or eight months, they came up with the cybersecurity defense features. They were adding additional features for free, such as previews. For the ransomware attack encryption things, if it happens, they were able to detect it. That was nice as well. We have not had the opportunity to see how that works because there was no attack, but from what we saw, it was good.
What needs improvement?
Portal identity management should improve. We end up losing people's identity, which was not sufficient enough to read the events. That was the only place I could see for improvement. They keep changing the layouts and descriptions, giving the user confusion if they have not used it for maybe three months. When they come back, the interface is changed. They lost the legacy support, and it is not consistent. Some of the options for the restore give a very hard time for the engineer if they come back after three months to use it because the phrases have changed completely. That is why they were not able to select whether they should select this option or should select another option. Where it comes from, the documentation we gave them does not match anymore. That was a challenge.
My consultation part was about how to integrate the technology with each other for the platform or storage or database. I did not deal with any price metrics or scaling the storage. I have no idea about the pricing part. I never joined any meetings or any documents to disclose the pricing. It was quite good in general. Recently, in March 2025, they did a new update which enabled them to update their agents remotely and built in, in-place mode. That is bringing the cybersecurity perspective. That was a big challenge. I said it is a challenge, but I do not know because I left the company, so I am not sure if cybersecurity addressed the solution. Rubrik support is usually very accommodating and very flexible. I am not sure, but the last challenge I saw was that.
For how long have I used the solution?
I worked with Rubrik definitely from August 2023 until July 2025.
What do I think about the stability of the solution?
Their infrastructure was stable. We did not get an outage, but the only outage we got was because our network was impacted. Nothing on their side was an issue. One thing I can say about how stable it was is that the backing up is actually important when you turn to restore needed. When you need to restore some backup, every product is doing the same job. But when you do the restore, it is also stable and quickly delivering what we have been looking for. That makes Rubrik different. Sometimes if we cause an issue, Rubrik always notifies us that there is some issue and we cannot take the backup. Do you want to pay attention to it? That was very handy for the engineers to look after it. Where should we look? That was really good. Overall, it makes operational life way easier.
How are customer service and support?
They are quite responsive, and their solution part is quick delivering. Case handling is very short. That was a good outcome. They are always approachable. We usually get quick assistance every time we approached them regarding any problem to ask for their help, and every solution and every problem was solved in less than a week.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We did use Veeam, which was horrible. Comparing Rubrik and Veeam was really relieving the headaches. Veeam was giving too much headache for data corruption. When we realized the data corruption happened and we tried to restore some things, the data was not there. That was horrible.
Which other solutions did I evaluate?
Comparing Rubrik to Veeam, Rubrik is much better in the market.
What other advice do I have?
That is a pretty stable product. I am quite happy, and I recommend it to everyone to relieve the headaches. I am not sure about the price. They may be too expensive or not, but I do not see them in the market much. They are not very popular. Definitely comparing to Veeam, they are much better in the market. If I were to rate them from one to ten, I would give them eight or nine easily.
I would say eight to nine. I give it a nine. I am hesitant to give a ten because I am sure there is better somewhere. My overall rating for Rubrik is nine out of ten.
Reliable, Fast, and Simple Backup & Recovery
What do you like best about the product?
Most notable are Rubrik's speed and ease of use. With just a few clicks, you can easily set up backups, monitor jobs, and perform restores thanks to the clear and simple user interface. I have total confidence in our data security because of the immutability and ransomware protection features, as well as the quick and dependable backup performance.
What do you dislike about the product?
There isn't much to dislike, but I would prefer backup job reports to have more customizable options and more detailed reporting. Although there is a small learning curve for some of the more complex policy configurations, the system is easy to use once you get the hang of it.
What problems is the product solving and how is that benefiting you?
Our daily backup management and troubleshooting time has decreased thanks to Rubrik's simplification of our backup and recovery procedure. With little effect on production performance, it guarantees the protection of our vital workloads. While the fast restore capabilities allow us to quickly recover files, virtual machines, or even entire systems when necessary, the ransomware protection and immutable backups offer peace of mind against cyber threats. All things considered, it has decreased downtime, enhanced data security, and allowed our IT staff to concentrate on other important initiatives.
Powerful, secure data protection with easy recovery and zero-trust approach
What do you like best about the product?
What I like most about Rubrik is how seamlessly it combines data backup, ransomware protection, and cloud integration into one platform. The UI is very clean and modern, which made it surprisingly easy to get used to, even as a first-time user. Their immutable backups and zero-trust architecture give you real confidence that your data is protected, especially against ransomware. I also appreciated how fast and reliable the recovery process is - restoring files or entire systems is quick and doesn’t require jumping through complex steps. Integration with Microsoft 365 and cloud platforms like AWS also works smoothly.
What do you dislike about the product?
Rubrik is overall excellent, but the pricing can be a bit steep, especially for smaller organizations or those just starting with cloud transitions. Some of the advanced features like analytics and threat hunting feel slightly under-documented or require deeper product knowledge to get the most value. Also, depending on your infrastructure, the initial setup and data indexing process can take time — not a dealbreaker, but something to be aware of.
What problems is the product solving and how is that benefiting you?
Rubrik helped us solve a major challenge around reliable, fast data recovery and ransomware resilience. Instead of juggling different tools for backup, security, and compliance, we could use one platform to handle it all. It reduced our backup complexity, improved compliance tracking, and gave our team more confidence in our ability to recover from unexpected attacks or failures. It also supports automated policy-based backup, which takes pressure off the IT team and ensures critical data is always protected.
Has provided effective backup management with seamless integration capabilities
What is our primary use case?
For Rubrik, my use case is day-to-day management, as we have configured backup for our infrastructure. I manage day-to-day activities, and if anything goes wrong or if any restoration happens, it comes up to me or related management tasks.
What is most valuable?
Rubrik has their cluster application and hardware that allow the leverage to configure the backup on that cluster, which is on-prem, and they also provide the facility to configure that type of cluster on the cloud infrastructure, which is a good feature.
Rubrik's Instant Recovery and file level recovery features are good and work fine for me.
Rubrik has automation capabilities that help streamline my workflows.
Rubrik is integrable with different applications, various storages, and cloud solutions through APIs. It is easy to integrate their product.
Rubrik supports Azure and all types of clouds for multi-cloud environments.
What needs improvement?
Based on my experience with Rubrik, I think they could improve by providing more customer-friendly technical support, even though they currently offer the best support.
For how long have I used the solution?
I have been working with Rubrik for almost three years.
What do I think about the stability of the solution?
For Rubrik's stability, I would rate it a nine.
What do I think about the scalability of the solution?
For scalability, I would rate it a nine.
Which solution did I use previously and why did I switch?
When comparing with NetBackup, which I used long ago, the support from NetBackup is good compared to Rubrik. I don't know if that kind of feature is available now.
How was the initial setup?
The initial setup of Rubrik is simple, with cluster creation and new node addition being very straightforward.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
Which other solutions did I evaluate?
For comparing Rubrik, NetBackup is a good option, and Veeam is also available.
What other advice do I have?
Rubrik is integrable with different applications, various storages, and cloud solutions through APIs.
I am currently working with an end user company in a storage-related role. There are different products we are using, including Rubrik software for backup.
I rate Rubrik a nine out of ten.
