Our customers primarily use Rubrik for secure backup, with a guarantee of ten million dollars in case of any attack on the backup. It is also used for seamless integration and as an appliance, which eliminates the need for additional storage.

Rubrik Cloud Cluster
Rubrik Inc.Reviews from AWS customer
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External reviews
External reviews are not included in the AWS star rating for the product.
Fantastic experience with Rubrik
Secure and seamless integration boosts defense without manual effort
What is our primary use case?
What is most valuable?
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks. Rubrik is known for its secure backup solutions that are integrated and certified with Oracle. This makes integration easy and automatic, requiring no manual effort.
What needs improvement?
Price-wise, Rubrik needs improvement as it is considered expensive compared to similar competitors.
For how long have I used the solution?
I've been selling Rubrik for about three to four years, since its entrance into Saudi Arabia.
What do I think about the stability of the solution?
Although I am not a technical person, customer feedback suggests Rubrik's stability is rated an eight out of ten.
What do I think about the scalability of the solution?
Rubrik is highly scalable, with a rating of nine out of ten based on its seamless integration.
How are customer service and support?
Customer service and support for Rubrik are rated an eight out of ten, indicating a good level of responsiveness and assistance.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our company previously used a different backup solution which was impacted by an attack on the production environment. As a result, we switched to Rubrik for its secure backup credentials and native integration with Oracle.
How was the initial setup?
The initial setup for Rubrik is straightforward and easy. Basic installation can take about one to two weeks depending on the sizing.
What about the implementation team?
We usually have two or three certified engineers involved in the implementation of Rubrik.
What was our ROI?
Using our own resources to implement Rubrik solutions is beneficial to our revenue as we take a cluster from Rubrik.
Additionally, there is a rebate program from Rubrik.
What's my experience with pricing, setup cost, and licensing?
Rubrik is considered expensive, with a price rating of three out of ten. Improvements in pricing and licensing would be beneficial.
Which other solutions did I evaluate?
For backup solutions for Office 365 on the cloud, we also consider Veeam or Veritas. For solutions on-premises, Cohesity is another option we offer.
What other advice do I have?
I recommend Rubrik based on the customer's needs, especially if they seek easy integration with Oracle.
I rate the overall solution nine out of ten.
Utilize your Silver Bullet 'Rubrik Backup Solution' to Recover in Minutes from Ransomware Attacks
User-friendly data backup and recovery
Unleashing Efficiency: My Experience with Rubrik
Overall, very positive and has re-established confidence in our backups
Rubrik has provided us with peace of mind with its robust and dependable backup capabilities. The instant recovery and Live Mount features are a game-changer, allowing us to quickly restore data in case of any issues. This reliability is crucial for maintaining business continuity and protecting against data loss.
A Reliable Safeguard for MS365 Data
The GUI is easy to use and intuitive.
The technology is robust.
Rubrik integrates seamlessly with our MS365 data.
Recovery at it's finest!
Easy to use data backup and recovery
Offers extensive automation capabilities, ransomware remediation and sensitive data discovery are better than other solutions
What is our primary use case?
My clients primarily use it for for backing up enterprise workloads like VMs, databases, and other enterprise products.
I work for an IT service company. I design solutions for our customers and use many Rubrik services, including Rubrik Cloud Vault, Office 365 protection, and data center protection. So, I design and implement, and my team supports the solutions.
How has it helped my organization?
Rubrik is an important tool for data recovery in case of a ransomware attack. It's a crucial part of their overall venture, as data recovery would be difficult without it.
The guarantee of data restoration in a crisis is the main benefit.
It's a combination of all features that offer value, like ransomware remediation and sensitive data discovery, that are better than other solutions.
Rubrik is emerging with its AI capabilities. Rubrik's AI companion is called Ruby which is very useful.
What is most valuable?
For data security, anomaly detection, site monitoring, and threat hunting are very important features that help customers.
Rubrik offers extensive automation capabilities. Usage varies depending on the customer. We create automation for testing, recovery scenarios, and other testing scenarios.
What needs improvement?
The only disadvantage is the price due to the extensive features.
I'd like to see a cloud backup service for smaller customer environments that may not support a physical or virtual appliance.
For how long have I used the solution?
I have been working with Rubrik for three years.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It's incredibly scalable. The size of the environment varies greatly depending on the customer. Some have two or three people, while others have thirty to forty peple.
How are customer service and support?
The customer service and support are good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy and not complex at all.
Deployment process:
We plan, design, and track everything. If it's in a data center, racking and cabling are done. Then, we integrate with VMware, the application manager, and deploy the VMs.
If it's a public cloud, it's a similar process, but we have to submit changes to the organization.
Deployment time:
It depends, but in a data center, we can be up and running in one to four weeks.
We have multiple customers, so we work with different versions.
What about the implementation team?
For deployment resources, we usually need two people with minimal support from the data center for facilities, network, and security.
What was our ROI?
We haven't calculated the exact ROI, but it is a bit higher. Sometimes, customers hesitate initially due to the cost.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
I would recommend using it.
Identify your specific feature requirements, compare different Rubrik versions (Foundation, Business, Enterprise), and carefully consider sizing to avoid overbuying.
Overall, I would rate the solution a nine out of ten.